moonlightdesign.co.uk- Logo - reviews

moonlightdesign.co.uk
Reviews:

311 reviews in the last 12 months1,619 total reviews  

4.90
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 25 Apr 2013
The Trustmark indicates trustworthy online retailers.
moonlightdesign.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for moonlightdesign.co.uk

Filter
Sort by  
Latest first
(290)
(2)
Reset
27 Oct 2023
 Verified review
Excellent service, fast delivery
Report review
Answer by moonlightdesign.co.uk
27 Oct 2023
Thank you for your review! We're thrilled to hear that you had an excellent experience with our service and fast delivery.
21 Oct 2023
 Verified review
quick delivery, article as described
Report review
Answer by moonlightdesign.co.uk
22 Oct 2023
Thank you for your great review! We're pleased to hear that the item you ordered matched the online description and that you experienced a quick and efficient delivery.
17 Oct 2023
 Verified review
Extremely helpful. Fast delivery.
Report review
Answer by moonlightdesign.co.uk
17 Oct 2023
Thank you for your review! We're pleased to hear that you found our service extremely helpful and experienced a fast delivery.
17 Oct 2023
 Verified review

Sullivan Tiffany Glass floor lamp.

Sullivan Tiffany Glass floor standing lamp. Very quick delivery of lamp. Lovely lamp and a good price. It looks good lit up, but still looks good when unlit because of the lovely colouring on the shade. Lesser quality lamps (like a previous small lamp we had) lack the lovely light almost watercolour feeling of the glass in this lamp. Very pleased with it and efficient delivery
Report review
Answer by moonlightdesign.co.uk
17 Oct 2023
Thank you for your wonderful review! We're delighted to hear that you're enjoying the Sullivan Tiffany Glass Floor Lamp. It's great to know that you're satisfied with both the product and our efficient delivery service.
15 Oct 2023
 Verified review

Excellent Experience!

First time using Moonlight Design and very impressed. Easy to order online, speedy delivery and quality products. Will definitely use again, thank you.
Report review
Answer by moonlightdesign.co.uk
16 Oct 2023
Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us. We're glad that you found the online ordering process easy, enjoyed the fast delivery, and were satisfied with the quality of our products. We look forward to serving you again in the future. Thank you for choosing Moonlight Design!
13 Oct 2023
 Verified review

Really quick, quality lamp

Really quick. Very well packaged. Exactly as I imagined. Very good quality product. Made my day.
Report review
Answer by moonlightdesign.co.uk
13 Oct 2023
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us, from the quick delivery to the excellent packaging. We're glad that the product matched your expectations and brightened your day (P.S. The lamp looks beautiful!)
12 Oct 2023
 Verified review
Good range of products and excellent support
Report review
Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We appreciate your kind words and are delighted to hear that you found our range of products good and our support excellent.
11 Oct 2023
 Verified review
Product came as described. Website really good and good prices too.
Report review
Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We're glad to hear that the product met your expectations and that you found our website user-friendly with great prices.
11 Oct 2023
 Verified review

Great customer service

Very helpful service from Beth.
Report review
Answer by moonlightdesign.co.uk
11 Oct 2023
Thank you for your review! We're pleased to hear that you had a great customer service experience and found Beth to be very helpful. If you need assistance in the future, please don't hesitate to reach out.
10 Oct 2023
 Verified review
Great prices efficiency in delivery quality products
Report review
Answer by moonlightdesign.co.uk
10 Oct 2023
Thank you for taking the time to leave a review! We're delighted to hear that you are satisfied with the quality of our products and appreciate the efficiency in delivery.
10 Oct 2023
 Verified review

Outside Lights

Prompt customer service and fab looking lights!
Report review
Answer by moonlightdesign.co.uk
10 Oct 2023
Thank you for your great review! We're thrilled to hear that you had a prompt and positive experience with our customer service and that you love the look of the lights.
9 Oct 2023
 Verified review
Used the a number of times , very efficient
Report review
Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for your fantastic review and continued support! We appreciate your trust in our services and are delighted to hear that you find us efficient.
9 Oct 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you very much for taking the time to leave us a 5* rating!
7 Oct 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for taking the time to leave us a 5* rating!
7 Oct 2023
 Verified review
Great range of lights. Found exactly what I wanted and they were sent very quickly and were well packaged.
Report review
Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for your review! We're delighted that you found exactly what you wanted from our selection of lights and that your order was sent promptly and well-packaged.
6 Oct 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for taking the time to leave us a 5* rating!
5 Oct 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for taking the time to leave us a 5* rating!
4 Oct 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
4 Oct 2023
Thank you for taking the time to leave us a 5* rating!
3 Oct 2023
 Verified review
The product arrived on time, and the packaging was very robust. Would easily use them again.
Report review
Answer by moonlightdesign.co.uk
4 Oct 2023
Thank you for your 5* review! We're pleased to hear that your product arrived on time and in excellent packaging. We look forward to serving you again in the future.
3 Oct 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
3 Oct 2023
Thank you for taking the time to leave us a 5* rating!