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moonlightdesign.co.uk
Reviews:

311 reviews in the last 12 months1,616 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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26 May 2023
 Verified review
Quick dispatch and delivery. Item arrived completely as shown in picture.
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Answer by moonlightdesign.co.uk
26 May 2023
Thank you for your positive feedback! We're thrilled to hear that your order was promptly dispatched and delivered, and that the item arrived exactly as pictured.
24 May 2023
 Verified review
Delivered really quickly. Great lights which look good in our lounge.
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Answer by moonlightdesign.co.uk
24 May 2023
Thank you for your lovely feedback! It's great to know that the delivery arrived promptly and that you are happy with the lights received.
17 Nov 2023
 Verified review
Provided excellent advice over the phone and delivered items promptly
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Answer by moonlightdesign.co.uk
20 Nov 2023
Thank you for your kind words! We're pleased to hear that you found our phone advice helpful and that your items were delivered promptly.
8 Nov 2023
 Verified review
Can’t believe how quickly we received our light , excellent service!
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're delighted to hear that you were impressed with the speed of delivery. Providing excellent service is important to us, and we're thrilled that you had a positive experience.
8 Aug 2023
 Verified review
Amazing product was really impressed with quality and size ⭐️⭐️⭐️⭐️⭐️
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for leaving such a lovely review! It is great to hear that you are impressed by the quality of the items received.
11 Nov 2023
 Verified review

Proved a reliable company to deal with.

Quickly despatched items ordered. A reliable company to order from.
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're pleased to hear that you found us reliable and that your ordered items were quickly dispatched. Your satisfaction is important to us, and we appreciate your positive feedback.
30 Aug 2023
 Verified review
Very quick and efficient reaction to a delivery problem encountered.
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Answer by moonlightdesign.co.uk
31 Aug 2023
Thank you for your kind feedback! It is great to hear that you received prompt assistance with the delivery problem. We are glad to have been of service.
11 Oct 2023
 Verified review
Product came as described. Website really good and good prices too.
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Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We're glad to hear that the product met your expectations and that you found our website user-friendly with great prices.
23 Apr 2023
 Verified review
Phoned and very helpful. Good competitive price. Arrived next day.
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Answer by moonlightdesign.co.uk
27 Apr 2023
Thank you for the kind review! We're happy to have been helpful and prompt.
9 Nov 2023
 Verified review

Great customer service

Good prices, great product, good and responsive customer service
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your kind review! We're pleased to hear that you found our customer service, product and prices impressive. Your satisfaction is our priority.
9 Aug 2023
 Verified review
I've had a very good and quick experience with my order thankyou
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for the kind feedback, it's great to hear that you had a good and speedy experience!
23 Sept 2023
 Verified review
Efficient swift service. You could have done anything better.
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your wonderful review! We're delighted to hear that you had an efficient and swift experience with our service. Customer satisfaction is our top priority.
12 Nov 2023
 Verified review
Great products, great service, super quick despatch. Thanks!
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your fantastic review! We're thrilled to hear that you love our products, appreciate the service, and experienced a super-quick dispatch.
21 Sept 2023
 Verified review
Good price quality great and excellent delivery turn around
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Answer by moonlightdesign.co.uk
21 Sept 2023
Thank you for taking the time to leave your feedback! We're glad to hear that you found our prices competitive, and that you're satisfied with the quality and delivery speed. Your satisfaction is important to us, and we're here to provide excellent service.
4 Sept 2023
 Verified review
My order came the next day and am pleased with the quality.
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for your feedback! We're delighted to hear that your order arrived promptly and that you're satisfied with the quality of the products.
8 Aug 2023
 Verified review
Excellent customer service, and good product at good price.
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Answer by moonlightdesign.co.uk
8 Aug 2023
Thank you for your positive feedback, we appreciate your kind review! We are very pleased to hear you are happy with the customer service received and price paid!
20 Jul 2023
 Verified review
Great service from start to finish. Great light fitting.
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Answer by moonlightdesign.co.uk
20 Jul 2023
Thank you for taking the time to leave a review! The fitting looks beautiful and we are so pleased you are happy with our service and product.
25 Apr 2023
 Verified review
Helpful advice, good customer service and lovely products
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Answer by moonlightdesign.co.uk
27 Apr 2023
Thank you for the kind review! We're glad to have been helpful and provided you with quality products.
6 Nov 2023
 Verified review
Efficient service. quick delivery, good quality product
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're pleased to hear that you found our service efficient and the product of good quality.
4 Dec 2023
 Verified review

Lamps

Excellent prompt service. Would definitely recommend.
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Answer by moonlightdesign.co.uk
5 Dec 2023
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service.