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moonlightdesign.co.uk
Reviews:

269 reviews in the last 12 months1,566 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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16 May 2023
 Verified review
First class service prompt delivery
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Answer by moonlightdesign.co.uk
16 May 2023
Thank you for your lovely review. I am pleased to hear that you received first-class service!
4 Sept 2023
 Verified review
Competitive price and quick delivery
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for your review! We're glad you found our prices competitive, and we take pride in our quick service.
16 Aug 2023
 Verified review
Speedy delivery and excellent price!
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Answer by moonlightdesign.co.uk
16 Aug 2023
Thank you for your lovely feedback! It's great to hear that you were happy with the delivery speed and price paid.
8 Jul 2023
 Verified review
very easy to order and fast delivery
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Answer by moonlightdesign.co.uk
10 Jul 2023
We're delighted to hear that your ordering experience was smooth and the delivery was quick. Thank you!
5 Aug 2023
 Verified review
Fast delivery and excellent service
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave such fantastic feedback! We are pleased that you experienced the excellent and quick service we strive to provide.
2 Oct 2023
 Verified review
Very helpful. Quick free delivery.
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Answer by moonlightdesign.co.uk
3 Oct 2023
Thank you for your review! We're glad to hear that you found our service very helpful and enjoyed the quick, free delivery. If you ever need assistance in the future, please don't hesitate to reach out.
7 Aug 2023
 Verified review
Professional and personal service.
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave a lovely review! We are pleased to hear that you experienced a personal and professional service that we aim to provide.
15 Apr 2023
 Verified review
Beautiful lamp and fast delivery!
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27 Oct 2023
 Verified review
Excellent service, fast delivery
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Answer by moonlightdesign.co.uk
27 Oct 2023
Thank you for your review! We're thrilled to hear that you had an excellent experience with our service and fast delivery.
17 Oct 2023
 Verified review
Extremely helpful. Fast delivery.
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Answer by moonlightdesign.co.uk
17 Oct 2023
Thank you for your review! We're pleased to hear that you found our service extremely helpful and experienced a fast delivery.
24 Nov 2023
 Verified review
Exactly what it says on the tin
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for your review! We're glad to hear that our product and services lived up to expectations.
8 Nov 2023
 Verified review

Happy

Easy to order and quick delivery
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're happy to hear that you had a positive experience with the ordering process and quick delivery.
11 Oct 2023
 Verified review

Great customer service

Very helpful service from Beth.
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Answer by moonlightdesign.co.uk
11 Oct 2023
Thank you for your review! We're pleased to hear that you had a great customer service experience and found Beth to be very helpful. If you need assistance in the future, please don't hesitate to reach out.
19 Sept 2023
 Verified review
Great product and fast delivery
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Answer by moonlightdesign.co.uk
19 Sept 2023
Thank you for your review! We're pleased to hear that you're happy with our product and our quick delivery service.
2 Nov 2023
 Verified review
Order easy and quick delivery
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Answer by moonlightdesign.co.uk
3 Nov 2023
Thank you for your positive feedback! We're delighted to hear you had a seamless experience with us.
15 Aug 2023
 Verified review

Great service super product too

Great service super product
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Answer by moonlightdesign.co.uk
15 Aug 2023
Thank you so much for taking the time to leave such great feedback! It's lovely to hear that you have experienced great service and are happy with the product received!
11 Aug 2023
 Verified review
Quick delivery. Very good.
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Answer by moonlightdesign.co.uk
14 Aug 2023
Thank you for the great feedback, it's lovely to hear that you experienced a quick delivery.
10 Jun 2023
 Verified review

Very prompt deliver

Very prompt delivery
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Answer by moonlightdesign.co.uk
12 Jun 2023
Thank you for taking the time to leave such a great review.
30 Oct 2023
 Verified review
Gave a good service
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Answer by moonlightdesign.co.uk
31 Oct 2023
Thank you for your great review! We're delighted to hear that you had an efficient experience with our service.
26 Nov 2023
 Verified review

good comminication.

good communication.
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your review! We appreciate your feedback on our communication.