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moonlightdesign.co.ukReviews

: 1,116Excellent

4.87

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certified since: 25/04/2013
updated on: 06/07/2022
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certified since: 25/04/2013
updated on: 06/07/2022
moonlightdesign.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At moonlightdesign.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for moonlightdesign.co.uk

211 verified reviews in the last 12 months

1,116 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I am always apprehensive when buying anything online as you never know what the outcome will be. However, I can honestly say that the Customer Service I experienced with Moonlight Design is one of the best I have ever had. I chose what I wanted, it was delivered within 2 days and the protective packaging meant there was no chance of breakage! Will be looking to purchase more!
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the most relevant critical review


10 months ago 
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
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Reviews for moonlightdesign.co.uk

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 Verified review
5 months ago
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 Verified review
5 months ago
I got great customer service support to find the right bathroom spotlights we were looking for. Our purchase arrived earlier than the 7 day expected period. After fitting by an electrician, the lights are bright and stylish, with changeable bulbs that we wanted
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 Verified review
5 months ago
Everything delivered in full and on time
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 Verified review
6 months ago
Very good selection and very fast delivery.
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6 months ago
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6 months ago
Great product, great prices, super helpful customer service
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 Verified review
6 months ago
Fabulous quality of product. Excellent customer contact.
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 Verified review
6 months ago
Although the lights were not totally what we expected we have decided to keep them and try them out in the summer in our gazebo. After informing the supplier they gave us excellent customer service and even offered to refund us. Would certainly deal with them again
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Answer by moonlightdesign.co.uk
6 months ago
Thank you for your feedback. We're so sorry to hear that you're disappointed in the quality of the product. The fittings are IP20 rated and suitable for use outdoors, with a warranty of 1 year. Please email us if you are unhappy with the standard of the product we would be more than happy to assist you with returning it.
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6 months ago
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6 months ago
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6 months ago
We ordered two Delphine lampshades. Delivery was within two days of ordering. Yet to put the shades up as waiting for an electrician to fit them.
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6 months ago
great service
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6 months ago
Easy to order
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6 months ago
Great communication. Very helpful on the phone. My chosen lights were far cheaper here than anywhere else I looked at.
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6 months ago
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6 months ago
Good seller. Easy contact. Good understanding. Fast shipping. Good company.
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6 months ago
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6 months ago
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6 months ago
Easy to order free delivery and very quick delivery. Product just what we wanted.
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6 months ago
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