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moonlightdesign.co.uk
Reviews:

312 reviews in the last 12 months1,621 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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Latest first
13 Oct 2023
 Verified review

Really quick, quality lamp

Really quick. Very well packaged. Exactly as I imagined. Very good quality product. Made my day.
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Answer by moonlightdesign.co.uk
13 Oct 2023
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us, from the quick delivery to the excellent packaging. We're glad that the product matched your expectations and brightened your day (P.S. The lamp looks beautiful!)
12 Oct 2023
 Verified review
Good range of products and excellent support
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Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We appreciate your kind words and are delighted to hear that you found our range of products good and our support excellent.
11 Oct 2023
 Verified review
Product came as described. Website really good and good prices too.
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Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We're glad to hear that the product met your expectations and that you found our website user-friendly with great prices.
11 Oct 2023
 Verified review

Great customer service

Very helpful service from Beth.
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Answer by moonlightdesign.co.uk
11 Oct 2023
Thank you for your review! We're pleased to hear that you had a great customer service experience and found Beth to be very helpful. If you need assistance in the future, please don't hesitate to reach out.
10 Oct 2023
 Verified review
Great prices efficiency in delivery quality products
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Answer by moonlightdesign.co.uk
10 Oct 2023
Thank you for taking the time to leave a review! We're delighted to hear that you are satisfied with the quality of our products and appreciate the efficiency in delivery.
10 Oct 2023
 Verified review

Outside Lights

Prompt customer service and fab looking lights!
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Answer by moonlightdesign.co.uk
10 Oct 2023
Thank you for your great review! We're thrilled to hear that you had a prompt and positive experience with our customer service and that you love the look of the lights.
9 Oct 2023
 Verified review
Used the a number of times , very efficient
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for your fantastic review and continued support! We appreciate your trust in our services and are delighted to hear that you find us efficient.
9 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you very much for taking the time to leave us a 5* rating!
7 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for taking the time to leave us a 5* rating!
7 Oct 2023
 Verified review
Great range of lights. Found exactly what I wanted and they were sent very quickly and were well packaged.
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for your review! We're delighted that you found exactly what you wanted from our selection of lights and that your order was sent promptly and well-packaged.
6 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for taking the time to leave us a 5* rating!
5 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for taking the time to leave us a 5* rating!
4 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
4 Oct 2023
Thank you for taking the time to leave us a 5* rating!
3 Oct 2023
 Verified review
The product arrived on time, and the packaging was very robust. Would easily use them again.
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Answer by moonlightdesign.co.uk
4 Oct 2023
Thank you for your 5* review! We're pleased to hear that your product arrived on time and in excellent packaging. We look forward to serving you again in the future.
3 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
3 Oct 2023
Thank you for taking the time to leave us a 5* rating!
3 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
3 Oct 2023
Thank you for taking the time to leave us a 5* rating!
2 Oct 2023
 Verified review
Very helpful. Quick free delivery.
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Answer by moonlightdesign.co.uk
3 Oct 2023
Thank you for your review! We're glad to hear that you found our service very helpful and enjoyed the quick, free delivery. If you ever need assistance in the future, please don't hesitate to reach out.
25 Sept 2023
 Verified review

Kitchen light fitting

Arrived when stated, very happy with purchase.
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your lovely review! We're pleased to hear that your purchase arrived as scheduled and that you're happy with it. The Harper looks fantastic, thank you for sharing the image too!
25 Sept 2023
 Verified review
Quick, effortless service. Would highly recommend
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your kind review! We're so pleased to hear that you found our service quick and effortless. Your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to contact us.
23 Sept 2023
 Verified review
Efficient swift service. You could have done anything better.
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your wonderful review! We're delighted to hear that you had an efficient and swift experience with our service. Customer satisfaction is our top priority.