Certificate for 4caple.co.uk

No. X4D4626F8951D2CDB1E9E3304B418A2D9
 

Approved on
05/08/2013
Valid until
04/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 4caple.co.uk



Excellent

4.62/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 21 Trusted Shops reviews collected in the last 12 months.
In total, 4caple.co.uk has already collected 21 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/03/2019
Date of order
07/03/2019
17/03/2019
Item was flimsy, did the job, but it won’t last long, postage, for a 4 long piece of plastic, was scandalous, bordering on being ripped off, but, you literally had us by the dangly bits, I dread to think how much it would cost if we had to call out a caple service engineer I will do my best to try not to use you again, but,if needs must, I will apply for a 2ndmortage,
3.67
Good

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Excellent all round Service from Caple
5.00
Excellent

Date of publication
18/02/2019
Date of order
09/02/2019
18/02/2019
Product arrived quicker than I was expecting.
5.00
Excellent

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Everything fine although delivery later than window indicated
4.67
Excellent

Date of publication
15/02/2019
Date of order
07/02/2019
15/02/2019
Very pleased with my purchase. Exactly what I required also fast delivery and well packed.
5.00
Excellent

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Charged for next day delivery and it did not turn up until the following date.
Late arrival meant unable to complete repair in time for sunday roast - so costs incurred for a carvery for two.
3.00
Fair

Date of publication
03/02/2019
Date of order
26/01/2019
03/02/2019
tried to order from another e spares provider that I have used before but they gave me the run around over a simple question as to whether the item I was after would fit , 4caple sent what I ordered quickly & correctly..well done
4.67
Excellent

Date of publication
02/02/2019
Date of order
26/01/2019
02/02/2019
All good on communication and delivery. Just waiting for second part of delivery when in stock but happy so far
5.00
Excellent

Date of publication
30/01/2019
Date of order
23/01/2019
30/01/2019
All as expected
5.00
Excellent

Date of publication
27/01/2019
Date of order
20/01/2019
27/01/2019
Bril
5.00
Excellent

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
I live on Guernsey so it took a while to arrive but arrived safely.
5.00
Excellent

Date of publication
15/01/2019
Date of order
07/01/2019
15/01/2019
Part fit well, no problem.
5.00
Excellent

Date of publication
15/01/2019
Date of order
28/12/2018
15/01/2019
Working well
3.67
Good

Date of publication
07/01/2019
Date of order
31/12/2018
07/01/2019
Fast and efficient delivery plus very useful details of delivery date
5.00
Excellent

Date of publication
28/12/2018
Date of order
20/12/2018
28/12/2018
Not good when the cooker element fails just before Christmas, with the family coming expecting a good feed. Having a reliable company to deliver at the last minute is worth more than 5 stars
5.00
Excellent

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Well done. Will be buying from you again..
5.00
Excellent

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
Good service but these gaskets are not very durable. This is my fourth.
4.67
Excellent

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
Excellent product ......speedy delivery......no complaints....would recommend
5.00
Excellent

Date of publication
04/12/2018
Date of order
26/11/2018
04/12/2018
Received good on time and excellent condition
5.00
Excellent

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
Paid extra for quick delivery. Oven rack came two days after the time it should have arrived. Do I get a refund on the extra postage???
3.00
Fair

4caple.co.uk replies: 13/12/2018
Dear Customer, I am sorry to hear of the issues experienced. At 4Caple we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback. Your comments have been passed to the relevant department and it is something we are investigating internally and you will be contacted directly. Kind Regards, 4Caple Customer Care

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Good experience, parcel arrived as promised. But find the delivery charge is expensive compared to other companies,
4.67
Excellent

4caple.co.uk customer reviews

4caple.co.uk

4caple.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
4caple.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 4caple.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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