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Top positive review
30 Mar 2023
Verified review
Packaged with care and fast delivery. I loved the fact that the bubbles were in a plastic bag to avoid spillage and the party bag items were in a separate bag. 100% recommend and will be ordering again! Thank you!
Absolutely awful quality bags, I was forced to buy from a different supplier as the first lot of the thinnest plastic and the paper replacements they sent me were so thin they ripped when opening. The contents were okay but the bags were so terrible I could not possibly give them out at my daughters party.
Absolutely awful quality bags, I was forced to buy from a different supplier as the first lot of the thinnest plastic and the paper replacements they sent me were so thin they ripped when opening. The contents were okay but the bags were so terrible I could not possibly give them out at my daughters party.
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Answer by partybagsandsupplies.co.uk
22 Apr 2023
Hi,
Thank you for sharing your experience with us.
We are sorry for your disappointment with the party bags. We do agree that the original party bags you chose were slightly thinner than the majority. We sent good quality paper bags to replace them and we have ourselves filled hundreds of them without any issues at all.
From experience, we find that children are more interested in the fillers than the party bags themselves so we focus on that, but we do have the more expensive paper bags with handles you asked for available separately.
We hope you will give us another chance in the future!
Karolina
21 Jul 2023
Verified review
I had called customer service, in regards to the item I ordered. I felt the adviser did not have any empathy spoke very rude to me and did not understand.
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Answer by partybagsandsupplies.co.uk
26 Jul 2023
Hi,
We apologise for the misunderstanding. Our customer service just wanted to clarify that the prices for party bag fillers are for one item and the image shows all variants of colour or design, which we as buyers also see on our supplier's website.
In addition, the products you ordered have it in the description, both in the short description and in the details of the description.
We hope you will give us another chance in the future! If something is unclear on our website, we recommend that you contact us before placing your order. We usually respond within a few hours.
Karolina
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