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Every order can be rated with up to 5 stars. Customers can review a shop up to 6 months after placing an order. The average of the rating scores of all reviews made in the last twelve months are used to calculate an overall rating score. Comments give customers the chance to share their experiences in their own words.
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5.00 - 4.50 Excellent
4.49 - 3.50 Good
3.49 - 2.50 Fair
2.49 - 1.50 Poor
1.49 - 1.00 Very poor

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