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Catering Appliance SuperstoreReviews

: 3,527Excellent

4.65

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with Buyer Protection

certified since: 19/06/2017
updated on: 09/08/2022
Catering Appliance Superstore is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Catering Appliance Superstore, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 19/06/2017
updated on: 09/08/2022
Catering Appliance Superstore is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Catering Appliance Superstore, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Catering Appliance Superstore

414 verified reviews in the last 12 months

3,527 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Check goods have arrived before the customer makes contact to advise otherwise. I only have added this comment following a microwave not arriving and having to make a call to establish what had happened. Otherwise this company have always been fantastic and the service, goods and offers brilliant and I will be a returning customer.
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the most relevant critical review


3 months ago
Very unhelpful, they are only agents (middle man/ broker) (not a suppliers) with no control on any thing only apology to buy time and lie. once you pay for item you are F….. they give no dam about customer. You can not even cancel the item and when you try to complain they will threaten you to deduct 25% of total bill. I will never recommend and will never buy from adexa and catering appliances both are bunch of crooks. 👎🏼👎🏼👎🏼👎🏼
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Reviews for Catering Appliance Superstore

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(356)
(23)
 Verified review
9 months ago
Found website somewhat complicated...so many products.They could probably do with some better instructional videos on line. But their customer service team are prompt and helpful.
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Answer by Catering Appliance Superstore
8 months ago
Thanks for your feedback and 5 star ratings!
 Verified review
1 year ago
Catering Appliance Superstore is a very good supplier. Quick to answer the phone and on the ball. We are delighted with our induction hob and convection oven. Simon LJ North Wales
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Answer by Catering Appliance Superstore
1 year ago
Thank you for the 5 star rating and your comments!
 Verified review
8 months ago
Initially communication could have been better by informing us when our order was delayed twice. Once we chose another model which was in stock delivery was excellent.
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Answer by Catering Appliance Superstore
8 months ago
Thanks for your feedback, we're sorry there was a delay in delivery
 Verified review
8 months ago
Sales assistant was very helpful, checked information on various models for me, before giving the answers to my wuestions. Fast service and delivery
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Answer by Catering Appliance Superstore
8 months ago
Thank you for your kind comments, it's always great to know when customers are pleased with our service.
 Verified review
8 months ago
great experience from start to finish with product availability and alternatives available, speedy delivery and excellent communication from Alex
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Answer by Catering Appliance Superstore
8 months ago
Thanks for your review, Its great to hear that you were happy with our service
 Verified review
10 months ago
We needed to replace a commercial kitchen microwave quickly and was pleased it was in stock and delivered quickly . Good quality product as well
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Answer by Catering Appliance Superstore
10 months ago
That's what we aim for! Thank you!
 Verified review
1 year ago
Great delivery guys, Great goods, Previous shop name on delivery note even though I explained that we are the new tenants and gave my shop name.
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Answer by Catering Appliance Superstore
10 months ago
Great to hear, thank you for your comments!
 Verified review
1 year ago
Perfect all round could'nt ask for more, the K20 is a great ice maker and should last for years to come Your service is excellnt . Thank You
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Answer by Catering Appliance Superstore
1 year ago
We're really pleased you're happy with your purchase! Thanks for the feedback!
 Verified review
9 months ago
I ordered one day and they delivered the next, unbelievable as we keep being told how long everything takes to get to you these days!
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Answer by Catering Appliance Superstore
9 months ago
Great to hear, thank you for the 5 star rating!
 Verified review
7 months ago 
Had all the items I wanted at a very good price .Delivery was excellent items were well packet and I will use them again thank you
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Answer by Catering Appliance Superstore
7 months ago
That's what we aim for! Thank you!
 Verified review
8 months ago
Arrived at my door less then 24hours from the time I placed the order! What could be better? Perfect, I will certainly use again,
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Answer by Catering Appliance Superstore
8 months ago
Great to hear, thank you for your comments and 5 star rating!
 Verified review
5 months ago
Excellent customer service - phoned on several occasions before deciding which model to buy. Very happy with the model chosen.
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Answer by Catering Appliance Superstore
5 months ago
Thanks for your review, Its great to hear that you were happy with our service
 Verified review
5 months ago
There was a minor flaw in one of the pieces of the order and it was replaced instantly. Extremely diligent and pleasant staff.
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Answer by Catering Appliance Superstore
5 months ago
Thank you for your kind comments, it's always great to know when customers are pleased with our service.
 Verified review
11 months ago
Delivery was a day longer than expected. Excellent communication with the company. Mixer works well, although slightly noisy.
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Answer by Catering Appliance Superstore
10 months ago
Thanks for your feedback, we're sorry there was a delay in delivery !
 Verified review
10 months ago
Have used another local catering company for quite a while , this company is far better, good stock good service.
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Answer by Catering Appliance Superstore
10 months ago
Thank you for your kind comments, it's always great to know when customers are pleased with our service.
 Verified review
1 year ago
Hi customer service very good , the ice machine doesn’t produce as much as I thought and smaller that I thought ,
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Answer by Catering Appliance Superstore
1 year ago
Thank you for your feedback, Sorry to hear your not satisfied with your machine.
 Verified review
9 months ago
Great service from the staff who are working from home on the phone - helpful, cheerful, a pleasure to deal with
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Answer by Catering Appliance Superstore
8 months ago
Thanks for your review, Its great to hear that you were happy with our service
 Verified review
1 year ago
Quick delivery and it came in great shape. Professional and knowledgeable customer service and sales team too!
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Answer by Catering Appliance Superstore
1 year ago
Thank you for your kind comments, it's always great to know when customers are pleased with our service.
 Verified review
6 months ago
Excellent communication! Excellent quality! Excellent value! I highly recommend Catering Appliance Superstore.
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Answer by Catering Appliance Superstore
6 months ago
Thank you for your kind comments, it's always great to know when customers are pleased with our service.
 Verified review
8 months ago
Smooth experience, good customer support when following up for delivery day confirmation, well packaged.
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Answer by Catering Appliance Superstore
8 months ago
Thank you for your kind comments! We try our best!