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Catering Appliance SuperstoreReviews

: 3,502Excellent

4.63

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certified since: 19/06/2017
updated on: 06/07/2022
Catering Appliance Superstore is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At Catering Appliance Superstore, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 19/06/2017
updated on: 06/07/2022
Catering Appliance Superstore is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Catering Appliance Superstore, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Catering Appliance Superstore

454 verified reviews in the last 12 months

3,502 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


15 days ago
This company are excellent and a pleasure to deal with. Real people who answer the phones not answer machines or virtual assistants. They put there customers first, they return calls, and emails and even when there is a problem through no fault of there own they get involved and sort any issues. Can’t praise them enough and will definitely be buying from them again. They are worth ever bit of a 5 star review.
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the most relevant critical review


1 month ago
Very unhelpful, they are only agents (middle man/ broker) (not a suppliers) with no control on any thing only apology to buy time and lie. once you pay for item you are F….. they give no dam about customer. You can not even cancel the item and when you try to complain they will threaten you to deduct 25% of total bill. I will never recommend and will never buy from adexa and catering appliances both are bunch of crooks. 👎🏼👎🏼👎🏼👎🏼
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Reviews for Catering Appliance Superstore

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 Verified review
6 months ago
Very professional, ensured the item I was asking for was the correct one and dispatched it promptly.
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Answer by Catering Appliance Superstore
6 months ago
Thank you for your feedback
 Verified review
7 months ago
Bought a Caterlite induction hob. Works well and reasonably priced. Quick delivery so very happy. Communication not brilliant. Didn't have any info about item being shipped, but arrived very quickly.
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Answer by Catering Appliance Superstore
6 months ago
Great to hear, thanks for the feedback!
 Verified review
7 months ago
Very helpful and polite - a real pleasure to deal with. That their pricing of the appliance was so competitive and delivery exactly as promised are added reasons justifying the 5* rating I have given.
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Answer by Catering Appliance Superstore
7 months ago
That's what we aim for! Thank you!
 Verified review
7 months ago
I got an ice cream maker from Catering Appliance Superstore. The item arrived within a couple of days and very well packed. It works exactly as expected, overall very happy with my purchase.
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Answer by Catering Appliance Superstore
7 months ago
Thanks for your review, Its great to hear that you were happy with our service
 Verified review
7 months ago
Would have been 5 if we'd had notification of the delivery. Otherwise everything good - very good phone call to check stock, quick delivery,, good product, good price etc.
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Answer by Catering Appliance Superstore
6 months ago
Thank you for your rating and comments - We appreciate any feedback
 Verified review
9 months ago
We have an excellent company here that understands customer needs and one needs to give kudos to the sales manager Gill. Such outstanding service should be knighted.
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Answer by Catering Appliance Superstore
9 months ago
Thank you for those amazing comments and you positive review, I will be sure to let Gill know
 Verified review
6 months ago
Great service and and great price . My multi deck arrived when they said and the after sale have been great.
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Answer by Catering Appliance Superstore
6 months ago
Thank you very much for your kind comments
 Verified review
5 months ago
Ordered and was delivered within two days very quick service. Very happy customer.
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Answer by Catering Appliance Superstore
5 months ago
Great to hear, thank you for your comments and 5 star rating!
 Verified review
6 months ago
Good service and better prices than their competition. Always my first choice.
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Answer by Catering Appliance Superstore
6 months ago
Thank you for your positive review we look forward to dealing with you in the future
 Verified review
6 months ago
Straightforward order process and efficient delivery.
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Answer by Catering Appliance Superstore
6 months ago
Thank you for your great review
 Verified review
5 months ago
Good prices, quality products, quick delivery.
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Answer by Catering Appliance Superstore
5 months ago
Great feedback, thank you!
 Verified review
6 months ago
Great service from start to finish
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Answer by Catering Appliance Superstore
6 months ago
Thank you for your positive review
 Verified review
5 months ago
great delivery time ,great price
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Answer by Catering Appliance Superstore
5 months ago
That's what we aim for! Thank you!
 Verified review
5 months ago 
Great service quick delivery
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Answer by Catering Appliance Superstore
5 months ago
Great to hear, thank you for the 5 star rating!
 Verified review
6 months ago
No fuss excellent service
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Answer by Catering Appliance Superstore
6 months ago
Thats we aim for Thank you
 Verified review
6 months ago
All round great service
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Answer by Catering Appliance Superstore
6 months ago
Thanks for your review, Its great to hear that you were happy with our service
 Verified review
5 months ago
Service was excellent
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Answer by Catering Appliance Superstore
5 months ago
Thanks for your review, Its great to hear that you were happy with our service
 Verified review
5 months ago
Arrived as expected
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Answer by Catering Appliance Superstore
5 months ago
Thanks for your feedback and 5 star ratings!
 Verified review
5 months ago
Good service
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Answer by Catering Appliance Superstore
5 months ago
Thanks for the review!
 Verified review
10 months ago
Delivery was a major let down and Catering Appliance need to use a different delivery company. Not delivered on correct day not notified wasted 2 people x 2 hours time. Came next day and delivery man very disinterested. Appliance was fine marked down as some of the protective film on it had been partly removed - had been delivered to someone else before? The product is fine despite this though.
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Answer by Catering Appliance Superstore
10 months ago
Apologies for the poor delivery experience you have received, I will certainly pass your comments on to our suppliers. I am happy to hear the product is fine and if you require any assistance with this unit please do not hesitate to contact us