Reviews for discountedheating.co.uk



Excellent

4.55/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 166 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 425 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Various delays and delivery issues but not their fault, and customer services were first class in resolving things. Phone calls and online chats always answered quickly by helpful staff who personally followed through with solutions. Would definitely use again.
4.33
Good

Excellent service. Product arrived very quickly and was exactly what I needed. Thanks.
5.00
Excellent

Fitted my Ideal Esprit HE 30 combi-boiler perfectly and worked first time. Very easy to fit with minimal connecting to existing wiring (4 plugs). The comtroller is easy to use once you understand it Nice upgrade.
5.00
Excellent

I have used discountedheating.co.uk on many occasions in the past and have always been extremely happy. This is the reason I chose to use them again and they were outstanding again. I needed a radiator the next day and without fail the radiator was in the local Plumb Center branch for me to collect the following day, what more can I say other than superb
5.00
Excellent

great
5.00
Excellent

Brilliant service and helpful delivery driver
5.00
Excellent

Everything about making a purchase from discounted heating was a positive and easy experience.
5.00
Excellent

Ordered the incorrect item originally and the refund took over 4 weeks and was only finally sorted when I phoned to chase.
3.50
Good

Supplied the right part at a good price.
5.00
Excellent

Product arrived a month late after being delivered to the wrong collection point
1.00
Very Poor

good deal, good price, no problems at all
5.00
Excellent

Goods arrived timely, no hassle with the installation
4.33
Good

Some parts of order omitted from delivery, sorted following day.
4.33
Good

only downside, in my opinion, is the lack of info when an item is marked as 'pre-order'. customer should know time it takes to get the item, then to ship it to local shop, then to the customer. this can be 3 weeks. with more info, the customer can decide to order or go elsewhere
4.00
Good

Best price around, delivery driver was very good - waited whilst I checked the goods
5.00
Excellent

I have no hesitation in recommending this company. From the outset , ordering the gas fire I wanted was very simple, the delivery to Plumbcentre was made in a couple of days , and the staff there were very helpful and carried the fire to the car. As the price was much lower than elsewhere I was hesitant at first,but everything was first class. Excellent in every way, thank you.
5.00
Excellent

I chose "click and collect" from a local branch. It did not arrive at the branch on time and a day later it was met from the branch's own stock which they just happened to have available. So, two journeys for me instead of one. Otherwise first class product at a competitive price.
3.67
Good

First class service and product will definatly use again
5.00
Excellent

Best price. Delivered on time with no problems
4.67
Excellent

Great to order from.
5.00
Excellent

My shower spare part arrived reasonably quickly and it has successfully fixed the perpetual dripping. My contact with their customer service was friendly and re-assuring, that if the part didn't arrive by a given date that they would send another.
4.67
Excellent

The controller was exactly as described, arrived on time and worked first time. The price was competitive. Couldn’t ask for more.
5.00
Excellent

Paid for goods on order but two weeks later on phone call to them, was told that they cannot supply. This supplier did not contacted me at any point. I asked for refund and that was ok. I ordered the same good from a competitor and received delivery in two days.
1.00
Very Poor

No complaints about using this website and collection option available at the local Plumb Center where staff are friendly.
5.00
Excellent

Goods delivered before expected delivery date, goods were in good condition on delivery and matched expectations. Unable to give 5 stars on customer service as ordering done online and did not contact company.
4.67
Excellent

Item ordered easily.
Delivery within timescale and followed delivery instructions.
Well packaged.
5.00
Excellent

excellent service and value - many thanks
5.00
Excellent

have asked numerous times about bulk buying discount never heard anything back delivery went missing i had to chase it up several times
2.33
Poor

Outstanding service, all as promised.
5.00
Excellent

Rate good
5.00
Excellent

Fire installed and looks fantastic
5.00
Excellent

Great service.
5.00
Excellent

Good service, very quick delivery
4.33
Good

Spot on. Picked up from local plumb centre within a day or so. Can't fault.
5.00
Excellent

Excellent service.
5.00
Excellent

Delivery courier was very rude when delivering goods
2.33
Poor

1st Class service
5.00
Excellent

Very good customer service. Delivery was quick. Package had been previously opened but the fire was in perfect condition.
5.00
Excellent

A great firm to deal with.
5.00
Excellent

ALWAYS A PLEASURE TO DO BUSINESS WITH

THANK YOU
5.00
Excellent

discountedheating.co.uk customer reviews

discountedheating.co.uk

Contact
Wolseley Centre, Harrison Way,
CV31 3HH Royal Leamington Spa
United Kingdom
service@discountedheating.co.uk
discountedheating.co.uk

Owner
Wolseley LTD
P.O. Box 21, Boroughbridge Rd.
HG4 1SL Ripon, North Yorkshire
United Kingdom
Trade register
Companies House 00029846
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with discountedheating.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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