Reviews for discountedheating.co.uk



Excellent

4.60/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 193 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 325 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Prompt service, very helpful when I telephoned, nothing to complain about
5.00
Excellent

TRANSACTION WAS TROUBLE FREE FROM START TO FINISH
THANK YOU
5.00
Excellent

Easy to use website. Goods delivered when requested and punctual.
Goods as described and cheapest price found after quite a bit of research.
Would recommend to anyone.
5.00
Excellent

Great supplier to deal with
5.00
Excellent

Exellant service no problems
5.00
Excellent

got what I ordered when they said I would and saved over £50 by buying a small component rather than a complete new unit. Thanks
5.00
Excellent

Very good service prompt delivery
5.00
Excellent

All OK
5.00
Excellent

Item as described and perfect for repairing a discontinued shower, even had installation instructions . Quick delivery.
5.00
Excellent

Prompt service
5.00
Excellent

Goods arrived on time and were exactly as described
4.33
Good

excellent service and product, definitely use again.
5.00
Excellent

Very slow to respond to query (email ) Well over a week, however local plumb centre branch sorted it same day.
Not good customer service.
2.00
Poor

First class products, and after service
5.00
Excellent

Excellent response to my technical query. Rang back after
consulting various other parties.
5.00
Excellent

Quick and efficient service
4.00
Good

Very expensive delivery charge. Part was left sitting on top of the bin without accompanying paperwork.

Customer service team seemed uninterested when I queried why my delivery hadn't arrived at the specified team.
3.67
Good

Great price and delivered to a plumber's merchant so I could collect the item at my convenience. Item as described and arrived quickly.
5.00
Excellent

Bang on from enquiry to delivery
5.00
Excellent

I am, unfortunately, unable to review the product as I still haven't received the item over 2 weeks later. I have not been informed of any delay & am extremely disappointed. I will be contacting discounted heating in due course. My usual suppliers manage to deliver between 24hrs - 3 days. 2 weeks seems incredible in this day & age. 0 out of 5. I have given 1 star because I can't give 0
1.00
Very Poor

The ordered item didn't come yet
1.00
Very Poor

Good company to deal with , even when I picked the wrong flue they swapped it for me without a problem
5.00
Excellent

Thanks great deal
5.00
Excellent

Prompt service.Good info on web site.Friendly staff.
5.00
Excellent

Good pricing, parts all delivered in a timely manner. The only issue I had was with the delivery, by pure luck I was in , I was told I would get a call one hour before drop off but this didn't happen, I was woken up by the doorbell.
Also the returns policy states that all goods to be inspected before signature, there is no way I could have expected the driver to hang around for half an hour?
4.33
Good

the fire arrived when they said there was no problems i found the person i spoke to be helpful
5.00
Excellent

Best price, fast delivery and great customer service.
5.00
Excellent

Ordered the item easily over the phone. Picked it up the next day from my local Plumb Centre. Excellent customer service. Will definitely use again.
5.00
Excellent

I'm not experienced in shopping on line but after 3 attempts the phone operator helped me with the purchase which then went smoothly. The goods were as ordered , arrived quickly and I was impressed by the service.
5.00
Excellent

Original item was marked , it was replaced without hesitation,
could not fault service.
4.00
Good

Bought a heating element for a Mira Sport. Substantially cheaper than competition and available to collect in good time.
5.00
Excellent

Ordered an electrically heated towel rail. Delivered on time at a very good price.
5.00
Excellent

The web site was easy to use and the delivery information was spot-on. Hopefully the boiler can give me good service.
5.00
Excellent

Still haven't got my order, no replies to email, live chat never available on the website, endless automated emails saying my order has be updated to "processed" but never progresses further. Delivery promised 3 weeks ago. Avoid.
1.00
Very Poor

All items arrived as described and at time specified. Was kept up to date via email.
4.00
Good

v happy
5.00
Excellent

Excellent
5.00
Excellent

Efficient, very good firm to deal with would have no hesitation using them again
5.00
Excellent

good price and prompt delivery. pleasant delivery man
5.00
Excellent

DAM GOOD
5.00
Excellent

discountedheating.co.uk customer reviews

discountedheating.co.uk

Contact
Wolseley Centre, Harrison Way,
CV31 3HH Royal Leamington Spa
United Kingdom
service@discountedheating.co.uk
discountedheating.co.uk

Owner
Wolseley LTD
P.O. Box 21, Boroughbridge Rd.
HG4 1SL Ripon, North Yorkshire
United Kingdom
Trade register
Companies House 00029846
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with discountedheating.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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