Certificate for thewatchcabin.com

No. X436ABEA82DD69D1A7CCBBA507B820117
 

Approved on
11/12/2013
Valid until
10/12/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for thewatchcabin.com



Excellent

4.93/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 337 Trusted Shops reviews collected in the last 12 months.
In total, thewatchcabin.com has already collected 1,470 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/08/2018
Date of order
18/08/2018
18/08/2018
Delivery on time.
Could e-mail questions with quick response too.
5 year guarantee is big in choosing watch cabin.
5.00
Excellent

Date of publication
17/08/2018
Date of order
17/08/2018
17/08/2018
My partner has absolute falling in love with his diesel daddy watch he hasn’t stopped smiling since he got it always wearing it showing it off too all his friends and family :) x
5.00
Excellent

Date of publication
17/08/2018
Date of order
17/08/2018
17/08/2018
Everything from watch to delivery went as expected.
5.00
Excellent

Date of publication
14/08/2018
Date of order
14/08/2018
14/08/2018
Great price (cheaper than amazon), great watch, arrived a day early. Would recommend
5.00
Excellent

Date of publication
13/08/2018
Date of order
13/08/2018
13/08/2018
I searched many websites looking for a particular Marc Jacobs watch that I had recently broken and wanted to replace.

The Watch Cabin has it in stock and it was on my wrist days later... I was delighted Great service and So easy to contact.
I would highly recommend
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/08/2018
12/08/2018
I got the watch value for money compared to prizes from other retailers. I was happy with your excellent service and will recommend to others who are interesting purchasing watches.
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/08/2018
12/08/2018
Order arrived on time, was well packed in original box - and all at a bargain price
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/08/2018
12/08/2018
I will returned the watch for refund because the Armani watches are a fake
1.00
Very Poor

thewatchcabin.com replies: 13/08/2018
Hi Joao, Sorry to hear that you was not happy with your purchase. I can see that we have refunded your order. The only certain method of determining whether a watch is genuine or not, is to use a professional authentication company who specialise in verifying branded goods. We have the movement and hall markings inspected by these companys, to prove that the watches are indeed authentic.

Date of publication
12/08/2018
Date of order
12/08/2018
12/08/2018
Ordered on Thursday, came on Saturday. Fast delivery. Very pleased.
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/08/2018
12/08/2018
no problems at all, fast delivery
5.00
Excellent

Date of publication
12/08/2018
Date of order
11/08/2018
12/08/2018
First time buyer and bought a beautiful armani watch for my partners 27th birthday came fast and good quality condition also a gift voucher for certain of next order i will pass this site on to all friends and family thank you again cabin crew X
5.00
Excellent

Date of publication
11/08/2018
Date of order
11/08/2018
11/08/2018
Ordered a Daneil Wellington 0507DW Ladies St Mawes for my mum. It's slightly bigger than 36mm but still perfect and looks really smart. She can just about read it in the light without her glasses. Being Rose gold it's quite trendy. The hands and the case surround glistens in the sunshine. Strap is the perfect size for a woman and reddish brown colour is very slick. Great buy if you can get one
5.00
Excellent

Date of publication
10/08/2018
Date of order
10/08/2018
10/08/2018
My watch was easy to buy, it came the very next day and was a good quality watch, very happy Thankyou :)
5.00
Excellent

Date of publication
09/08/2018
Date of order
09/08/2018
09/08/2018
I ordered my watch before 11am and I received it within 24hrs :)
The watch itself was lovely and well packaged.. I’ve used the watch cabin a few times now, I’ll not be buying watches from anywhere else now
5.00
Excellent

Date of publication
06/08/2018
Date of order
06/08/2018
06/08/2018
Very pleased with my watch and the level of customer service received. Also thr bonus of an extended warrenty which is perfect.
Will not esitate to buy from watch cabin again in the future
5.00
Excellent

Date of publication
03/08/2018
Date of order
03/08/2018
03/08/2018
On time. Great watch. And attentive customer service, follow up emails, and generally seem to care. Ace
5.00
Excellent

Date of publication
03/08/2018
Date of order
03/08/2018
03/08/2018
Good products relable and good delivering in time.
5.00
Excellent

Date of publication
01/08/2018
Date of order
30/07/2018
01/08/2018
I have bought myself one. Of the most beautiful watches I've ever owned total luxury from the package to the box came early and when I opened the box wow fantastic I'd definitely recommend them to whomever wants a luxury watch for a reasonable price.
5.00
Excellent

Date of publication
01/08/2018
Date of order
01/08/2018
01/08/2018
Absolutely amazing service from the business, and the product came and was of perfect quality Over the moon and I’m sure my boyfriend will love it for his birthday
5.00
Excellent

Date of publication
26/07/2018
Date of order
26/07/2018
26/07/2018
I bought a Watch for my husband, great Price, fast delivery and super service, I was very impressed. Charlotte from Denmark
5.00
Excellent

Date of publication
26/07/2018
Date of order
26/07/2018
26/07/2018
Firstly, the customer service is amazing. I was given a discount for my first purchase which was already a boost. Having never ordered from this website, i was a bit cautious however was proved wrong at every step of the order and delivery process. The order was delivered the next working day. In the box, the company left me another discount code. Will definitely be ordering again with them.
5.00
Excellent

Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Hi James just wanted to say a huge thank you for my sons watch it was a special present arrived on time and he is thrilled . I love your personal service and wish you every success with your business which you have obviously given a lot of thought to and have customer service as your priority ... not always the case these days well done If I ever need a watch again you will be my 1st choice
5.00
Excellent

Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Fabulous watch and my wife loves it. Delivery was really quick and the updates and customer service were first class. Who cares about Brexit when a small British company is this good
5.00
Excellent

Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Brilliant service beautiful watch kept informed all along. Just abit disappointed as it is loosing time already so not sure if I need new battery or if it is faulty
4.67
Excellent

Date of publication
23/07/2018
Date of order
23/07/2018
23/07/2018
I ordered a Daniel Wellington watch, on the Thursday and with-in 5 working days the watch arrived in Australia.
I found the service to be excellent from the moment I ordered the watch till it arrived, I was always sent information regarding the delivery progress.
I have passed on the company details to my family and friends and I am sure that they will use the watch cabin when they want to buy
5.00
Excellent

Date of publication
22/07/2018
Date of order
22/07/2018
22/07/2018
Fantastic customer experience - my son wanted to purchase this watch earlier in the year when abroad, however the price was crazy high. We looked around back in the UK and came across various sites with improved pricing, however Watch Cabin were not only the cheapest, but their reputation seemed to be held very high from various reviews - happy customer with a very happy son - the watch is great
5.00
Excellent

Date of publication
21/07/2018
Date of order
21/07/2018
21/07/2018
I ordered a watch when arrived it didnt work, I sent it back and they sent another but that too didnt work even though they supposed to have check it before sending it. I would not use this company again.
2.67
Fair

Date of publication
19/07/2018
Date of order
19/07/2018
19/07/2018
My watch was not leave is safe please that it nat all 5 star happy with my watch thank you
4.00
Good

Date of publication
18/07/2018
Date of order
18/07/2018
18/07/2018
I am very happy with my product. I give The Watch Cabin a massive 20/10 as the whole process was very easy and simple and they made no mistake in getting my product to me in good time. Highly recommended, have recommended to all my friends already. Thanks The Watch Cabin :)
5.00
Excellent

Date of publication
16/07/2018
Date of order
16/07/2018
16/07/2018
Was apprehensive at first on how the watches could be so good value for money. After a few days of research I decided to buy. Best decision I have made. The watch came in the time scales and had everything it should have. Will definitely recommend and will buy from here again.
5.00
Excellent

Date of publication
16/07/2018
Date of order
16/07/2018
16/07/2018
Such fast shipping, and great quality goods for amazing prices. 10/10 experience :)
5.00
Excellent

Date of publication
14/07/2018
Date of order
14/07/2018
14/07/2018
The watch was bought for my girlfriend as a birthday present. Very impressed with the dispatch time and the gift wrapping was of a high quality. The watch was a beautiful Olivia burton rose gold and she was over the moon with it. Thank you so much watchCabin I will definitely be purchasing with you again. Steve jones
5.00
Excellent

Date of publication
13/07/2018
Date of order
13/07/2018
13/07/2018
I'm really happy with my purchase thx
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
The product is fantastic and the delivery and customer service are superb
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
everything excellent
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
Watch arrived next day as promised. Packaging and watch perfect. Recommend highly.
5.00
Excellent

Date of publication
07/07/2018
Date of order
07/07/2018
07/07/2018
This watch is so lovely. Elegant classic and beautiful. I had no idea about the watch cabin only saw this watch in Ernest jones and beaver brooks but it was way too expensive. I thought the website was fake. But the customer service was excellent real genuine watch. Deleivery was next day which was great and the price was excellent Will defo be buying from this website again thank you x
5.00
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
I was worried to buy before. But very happy with this purchase. Very affordable price, quick delivery through Royal mail. Trustworthy website to buy.
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
I had a problem accessing my basket and phoned for help. Although it was after 6pm on a Tuesday, the lady I spoke to was so helpful and was able to take my payment. The watch arrived on the Thursday morning. I am very impressed with the service, speed of delivery and price. I really love my new watch and would not hesitate to recommend The Watch Cabin to friends and family.
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
I can not fault your customer service as I forgot to enter my discount when ordering, I called up and this was rectified straight away and I was refunded £10back into my account straight away. The watch was of high quility and I was very pleased with it.
5.00
Excellent

thewatchcabin.com customer reviews

thewatchcabin.com

Designer Watches

thewatchcabin.com was certified by Trusted Shops on 11/12/2013.

The Watch Cabin sells a range of fashionable designer watches such as Emporio Armani and Michael Kors. They offer a 365 day money back guarantee with all their products, along with 24 hour customer service.

Contact
Kemp House, 152 City Rd.
EC1V 2NX London
United Kingdom
support@thewatchcabin.com
thewatchcabin.com
Owner
The Watch Cabin Ltd.
Kemp House, 152 City Rd.
EC1V 2NX London
United Kingdom
Authorized representative
James Lum
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with thewatchcabin.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.