wickey.co.uk

Reviews:

This is our second climbing frame. We’ve just moved to a new house and didn’t take the last one with us. Brilliant price and the kids LOVE it.

Great product and customer service

Communication was good up until delivery. My address was not fully complete and I emailed to inform Wickey had an acknowledgment that this had been done. However delivery driver had not been given the full address so not sure what happened

You have been a pleasure to deal with and respond very prompt to questions

Good price for the product, faster shipping

Really easy purchasing

Good value product. Really pleased with our climbing frame and slide. It was fairly straightforward to put together. You do need two people and a decent amount of DIY competency. Please note that the timber is cut to the required lengths but no pilot holes are pre-drilled. Delivery was a little later than on website but when with courier they telephoned and arranged the delivery day. One very happy little boy! Very impressed with the quality and hope it will last years to come!

What particularly liked: The Wickey playhouse is absolutely fantastic! The kids are completely obsessed with it. It's incredibly sturdy and well-made, and the quality of the wood is top-notch. I was impressed by the detailed instructions, although the build was definitely a two-person job. (Easy with my little sidekick by my side),The design is brilliant; it's so versatile and encourages imaginative play. We've already seen it transformed into everything from a pirate ship to a magical castle. It's clear a lot of thought went into creating a product that's both fun and durable. Turning wrenches with my little shadow by my side was a highlight of the build. This playhouse is more than just wood and nails; it's a testament to quality time and shared accomplishment. What could possibly be done better: Honestly, there's not much to complain about! Perhaps a few more pre-drilled holes would have made the build slightly quicker, but it's a minor point.

The range online is excellent. Having placed my order delivery was delayed. I had to ask for an update which was the only negative. Received a prompt response to my message which was again good. Only thing you could do better is be proactive in updating customers if their are any delays. Assembly was exactly as the instructions said and really impressed that even a drill bit was included with the screws. Would recommend.

Great product, my 4 year old loves it! Took a while to arrive but once it did you can’t fault the quality Instructions were fine once you got your head around them, we just took our time. What would be amazing if it was all pre drilled but that’s the only negative regarding assembly. Would love it it had an element to add a sun shade. We might make a adjustment to fix one on

Wickey multiplayer with picnic table. We love our climbing frame, my 18 month and 5 year old both play a lot on this set. Worth mentioning that this set was very difficult to put together, we hired a company to do it for us and concrete it in. They took 9 hours. Our ground is very hard and isn't very level which is probably a big contributing factor.

Great communication around the delivery - not just the expected time frame but the advice around the treatment of the wood, tools we’d need for assembly and other helpful tips. We got it up in a day, just in time for the summer holidays and the kids have loved playing on it ever since!

I liked the variety of products available on the website and being able to choose between several colours. We moved the position of the slide to best fit out garden which worked out great. Great price but the delivery took longer than stated.

I like the quality of the wood and overall feel of the frame etc. i didnt like having to hand draw and hand cut all of the stickers for the added design of the frame it was time consuming and not good for someone who isnt artistic

The instructions were easy enough to follow, everything was included and nothing missing. My dad had this built with in half a day and my son is very happy with it! Im sure he will have years of fun. Thankyou :)

The kids are absolutely loving the climbing frame we got. Only negative feedback I have will be I didn't realise it would be such a long delivery, but does make sense as it was coming from Germany to the UK.

Quick and easy to order. Good selection of payment methods. Delivery was slightly delayed but good communication throughout.Would be good if there was an option to add fireman's poles to the climbing frame.

Great delivery and communication. Excellent product but just a bit fiddly to build. 3 men in building industry and took a full day. Could do with pre drilled holes to help. But otherwise kids love it!

Once it was built, I was very happy with the outcome. However the process of building and certain steps were quite difficult to follow and some pieces did cause a lot of pain to sort out.