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Envelopes
Reviews:

1,146 reviews in the last 12 months9,126 total reviews  

4.86
Excellent
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Top positive review

14 Sept 2023
 Verified review
The initial website experience was good; the range is excellent; the samples arrived when expected - and are just what I need. However, the package that arrived had no sender details on the label, the packing note was un-branded, and there was no letter/compliment slip etc inside to give a clue who it was from! I checked my emails, identified the company I had requested the samples from, and wrote the details on the outside of the envelope - not ideal. By comparison, by the same post, I received samples from another company in a branded translucent envelope complete with an introductory letter, literature relating to other products, a branded pen, a branded keyring, and a small packet of Haribo sweets! Hopefully this gives some ideas to gain the 5th star! :)

Top negative review

6 Mar 2024
 Verified review
The envelopes came in a big box, when i looked inside there were two smaller boxes that were thick with dust! They must have been kept in a warehouse but someone knew they were covered in dust and could have repacked them. I have never received an order from anyone in such condition! These boxes contained over 200 WHITE envelopes! Despite taking a lot of time to be very careful, I know I got dust on a few but without inspecting them all one by one, I have no idea how many. Very disappointed that they were sent out this way.
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Reviews for Envelopes

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13 days ago
 Verified review
The item was not as described. 300mm cardstock is actually 297mm wide, which for my purposes is useless.
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6 Mar 2024
 Verified review

Covered in dust!

The envelopes came in a big box, when i looked inside there were two smaller boxes that were thick with dust! They must have been kept in a warehouse but someone knew they were covered in dust and could have repacked them. I have never received an order from anyone in such condition! These boxes contained over 200 WHITE envelopes! Despite taking a lot of time to be very careful, I know I got dust on a few but without inspecting them all one by one, I have no idea how many. Very disappointed that they were sent out this way.
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Answer by Envelopes
6 Mar 2024
Sorry for the inconvenience this has caused, we will be in contact with you as soon as possible to resolve this matter. Apologies once again for any inconvenience caused, we are more than willing to resend the white envelopes to you promptly. Additionally, we kindly request if you would consider amending the Google review afterward. Please let us know if this is acceptable to you.
28 Feb 2024
 Verified review
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21 Feb 2024
 Verified review
Whether it was my use of website, or a glitch, when I reviewed my order it stated I was ordering A6 greyboards. The invoice/despatch emails stated A5 boards. Not a huge problem given I can cut to size, but irritating all the same.
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13 Feb 2024
 Verified review

Completely excessive packaging

The products are great but the packaging is completely excessive. A massive box that would have taken 2 shoe boxes for a thin envelope of card and one of envelopes. Completely unnecessary and a complete waste of resources.
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Answer by Envelopes
19 Feb 2024
Thank you for your feedback, we have taken this into consideration and are working to make improvements. Kind Regards Envelopes Ltd.
8 Feb 2024
 Verified review
DPD delivery very poor Despite plenty of indications and alternative delivery options provided, the delivery guy kept missing the delivery. very frustrating
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30 Jan 2024
 Verified review
Better packaging, all the corners of the envelopes were damaged on arrival, however lovely envelopes, but some quite un-usable
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26 Dec 2023
 Verified review
It's 1.99 to buy but nearly 5 pound to post . Not worth the value in the end
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6 Jun 2023
 Verified review
I was after some luxurious envelopes so ordered some envelopes lined with silver and gold. The first time the envelopes came marked. Then some with the gold foiling were returned by a customer so I grabbed some. All 50 had glue showing through. This for 33p per envelope. There is no quality control AT ALL. This is just churning out stock without any consideration for the customer. You've wasted my time and you are a joke of a company!
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26 Sept 2023
 Verified review
I ordered 1000 plastic A6 plastic bags. The screen said I would receive 15% off my next order. Two weeks later I ordered 1000 A6 white envelopes - I expected to receive the promised 15% off. On inquiring, I was told I hadn't filled in the order page on the screen - but there was not a box on the order page I could fill in. The answer is don't order from 'Envelopes' because they will diddle you - it seems.
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22 Dec 2023
 Verified review

Bad communication. No confirmation email. Over two weeks and still not received.

Ordered and paid for these Xmas card envelopes on 6th December. Didn’t receive a confirmation email so no order references to track order. Notified on 20th December that order has been despatched and cannot be cancelled. Now 22nd December and NO XMAS CARD ENVELOPES. Totally useless
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26 Jul 2023
 Verified review

USELESS ENVELOPE COMPANY

I ORDERED PALE BLUE ENVELOPES C5 GOT C6 WAS PROMISED A REPLACEMENT RECEIVED YELLOW C5, COMPLAINED AND WAS TOLD i WOULD GET A REPLACEMENT, I THEN RECEIVED TWO PARCELS, ONE PARCEL WITH ANOTHER PACK OF BLUE C6 AND THE OTHER PARCEL A PACK OF RED C5 ! I JUST WANT A PACK OF C5 PALE BLUE!!!
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6 Oct 2023
 Verified review
Somewhat disappointed as the colours on the screen seemed quite different from what arrived. I ended buying ones that I will never use. The lined envelope was poor and looked cheap. The plainer envelopes had a nice colour and quality. Great service, very efficient,
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26 Aug 2023
 Verified review
The envelopes never arrived. The company used DPD and despite 3 delivery dates being sent and a safe place to leave being arranged no delivery was attempted. So after waiting for a week I've had to find an alternative supplier
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14 Dec 2023
 Verified review
You no longer supply 2107mm x 80mm envelopes - you can improve by restocking them. I replaced them with CO3DC which is the nearest size, which are out of stock in white and most colours at the busiest season for cards.
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29 Nov 2023
 Verified review
Envelopes ok but think they were overpriced. Went to use the code that was advertised on the top of there page and wouldn't work. Customer service didn't want to know. Delivery was expensive
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21 Nov 2023
 Verified review
I wanted 100 envelopes unfortunately due to an error I received 1 envelope. I would have thought common sense would tell you someone would not order 1 envelope at the p/p price.
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20 Dec 2023
 Verified review

Your driver did not leave the parcel at my front door as requested

Your driver did not leave the parcel outside my front door as directed. It is now at a garden centre which I cannot visit as I am disabled. Please arrange a delivery.
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14 Jun 2023
 Verified review
Speed of delivery excellent. Website confusing to navigate. Ended up ordering header bags which I wasn't expecting Card bags that size don't seem to be available??
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22 Aug 2023
 Verified review
Delivered quickly but wrong product sent. Delivery note was correct but what was in the box was wrong! Easy return though! Dad picked up
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