Certificate for tool-net.co.uk

No. X411C57B9BEAE8BD7D3A64A176AEACF23
 

Approved on
01/08/2013
Valid until
31/07/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tool-net.co.uk



Excellent

4.59/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 826 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 958 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very happy
5.00
Excellent

very good
5.00
Excellent

Order never get delivered, every day need send a Email where is refund, after 2 weeks of emailing, through PayPal get my money back.
Bad experience, don't recommend.
1.00
Very Poor

very good prices and fast service
5.00
Excellent

Excellent service although my purchase was small.
5.00
Excellent

Great price that couldn't be beaten.
4.33
Good

Two solar garden lights ordered, one came broken, took 2 days to make contact only then through a order text, damage dept got in touch requesting photo attachments, don't u believe me, text back, I'll keep the damaged one for spares, ordered a third solar light a different supplier, it also said on the parcel paper work, did you sign for damage goods and also said 48 hrs to report damage only
3.00
Fair

Arrived on time. Even though the protective box was badly damaged the goods seems to be fine. Product is excellent
5.00
Excellent

Happy with service
5.00
Excellent

The pricing of the goods is very competitive and I have used on a number of occasions. next day delivery would be good and a fully manned customer service rather than a message advising to contact via the website as if you are contacting you want query answered there and then.
3.33
Fair

Excellent customer service and prompt delivery.
Courier driver not particularly helpful.
4.33
Good

Excellent service.
5.00
Excellent

I have used Tool-Net on several occasions and cannot fault them at all. They have a great range of product at competitive prices backed up by good delivery and customer service. It is my first stop online when looking to buy.
5.00
Excellent

A pleasure to deal with
5.00
Excellent

delivery very slow
3.00
Fair

Brilliant service and quick delivery
5.00
Excellent

All very easy and pump works well.
4.33
Good

Excellent product and service, can't fault in any way
5.00
Excellent

Excellent service
5.00
Excellent

Ist class all round
5.00
Excellent

First class service from Bianca .
5.00
Excellent

Did what it said on the tin
5.00
Excellent

Thought this product would perform better and be built to a higher standard, unfortunately got to make the best of it but would not recommend it.
3.50
Good

I got what I asked for,great.
5.00
Excellent

Very pleased with communication, service and price
5.00
Excellent

Excellent on all counts
5.00
Excellent

I could not find fault with the items I ordered & were much cheaper than expected so I would not hesitate to recommend this company
5.00
Excellent

helpfull over the phone and when replying to e mails would use this company again
5.00
Excellent

Gardening weeder broke on 1st use. Refunded money with apologies. Good customer service.
3.50
Good

have been dealing with them for a number of years and 100 satisfied
5.00
Excellent

Couldnt get through on phone but emails worked fine. Parcel turned up on time
4.67
Excellent

No one answers customer help desk.

Web site appears not to you allow you to
4.00
Good

Very poor servicei will nt deal with them again
1.67
Poor

Very good prompt service.
5.00
Excellent

Waited 3 weeks to have my dryer delivered, despite paying extra due to package size. Customer service was minimal, and nothing offered in way of apology. Dryer arrived poorly packaged and was found to be dented and scratched. Didn't bother contacting tool-net for a swap/refund as I have no faith in them whatsoever. The dryer works ok, but a poor experience for start to finish. Will not use again
1.33
Very Poor

Product arrived bang on time, in good condition and did the
job I wanted. Good stuff team
5.00
Excellent

cannot fault anything about this company, would recommend to anyone
5.00
Excellent

Best price for item, helpful customer service staff and fast delivery
5.00
Excellent

I had never heard of them before but the drills were 70quid cheaper than screwfix so I gave them a go, I'm well happy with the drills and delivery. Well played. X
5.00
Excellent

Exactly what I wanted, quickly, at a reasonable price.
5.00
Excellent

tool-net.co.uk customer reviews

tool-net.co.uk

tool-net.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Little Bramleys Jackies Lane
BN8 4QX Newick
United Kingdom
andy@tool-net.co.uk
tool-net.co.uk

Owner
INTERNET LOGISTICAL SOLUTIONS LIMITED
Little Bramleys Jackies Lane
BN8 4QX Newick
United Kingdom
Trade register
Companies House Company No. 06949032
Authorized representative
Andy Gregory
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tool-net.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.