Certificate for 4kenwood.co.uk

No. X40BB31E89700E0529EE8CEF345FCFB32
 

Approved on
05/08/2013
Valid until
04/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 4kenwood.co.uk



Excellent

4.62/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 214 Trusted Shops reviews collected in the last 12 months.
In total, 4kenwood.co.uk has already collected 214 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/08/2019
Date of order
16/07/2019
06/08/2019
My order is lost and can not contact them or not responding my inquiry
1.00
Very Poor

Date of publication
29/07/2019
Date of order
16/06/2019
29/07/2019
Worst shop i ever worked with, goods after more than a month not delivered. Wait already 11 day's on my refund, nothing received yet. Now i here from there helpdesk that i need to wait again 5 to 7 days, incredible.
1.00
Very Poor

Date of publication
21/07/2019
Date of order
23/06/2019
21/07/2019
my money was stolen
1.00
Very Poor

Date of publication
09/07/2019
Date of order
27/06/2019
09/07/2019
Order delivered 11 days after paying for next day delivery.
2.67
Fair

Date of publication
28/06/2019
Date of order
13/05/2019
28/06/2019
Genuine Kenwood
5.00
Excellent

Date of publication
29/05/2019
Date of order
24/05/2019
29/05/2019
As ordered an d arrived on time
5.00
Excellent

Date of publication
09/05/2019
Date of order
20/04/2019
09/05/2019
Delay in delivery
1.00
Very Poor

Date of publication
29/04/2019
Date of order
18/04/2019
29/04/2019
Good service throughout
5.00
Excellent

Date of publication
31/03/2019
Date of order
07/03/2019
31/03/2019
Easy to order on line. Set up as click and collect. Product arrived as promised and I was kept informed by text of its progress, arrival and informed it was ready for collection all within 24hrs.
Click and collect point was the only area I recieved customer service, not good, took a while to be served though no queue , lady couldn’t find item initially and system seemed to confuse her.
4.33
Good

Date of publication
25/03/2019
Date of order
27/02/2019
25/03/2019
as a canadian buyer...... this UK site is awesome, still waiting an item that was shipped seperate.... crinkle cut disc for food processor
4.00
Good

Date of publication
21/03/2019
Date of order
13/03/2019
21/03/2019
excellent service. excellent product. thanks. Lucia
5.00
Excellent

Date of publication
08/03/2019
Date of order
27/02/2019
08/03/2019
Fast delivery, impressive
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Excellent service
5.00
Excellent

Date of publication
08/03/2019
Date of order
28/02/2019
08/03/2019
Order and delivery ran smoothly.
Very pleased with transaction, thank you.
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Good service.
5.00
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Easy to use website, prompt delivery however this item was in a small box packed into a much bigger one, which seemed to be a waste of a box
5.00
Excellent

Date of publication
06/03/2019
Date of order
28/02/2019
06/03/2019
Excellent transaction - thanks
5.00
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Easy website to navigate, product arrived earlier than expected, well-packaged and without unnecessary packing - cannot fault any aspect of the service.
5.00
Excellent

Date of publication
05/03/2019
Date of order
24/02/2019
05/03/2019
Delivered in good time Thanks
4.00
Good

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Excellent swift transactions - thanks
5.00
Excellent

Date of publication
04/03/2019
Date of order
25/02/2019
04/03/2019
Postage costs a bit expensive otherwise service was good
4.33
Good

Date of publication
04/03/2019
Date of order
24/02/2019
04/03/2019
Goods as ordered, delivery as notified. Well pleased
5.00
Excellent

Date of publication
27/02/2019
Date of order
19/02/2019
27/02/2019
The part delivered was defective. I reported this and was told that they would replace it. All I had to do was return the defective part and place a new order AND PAY FOR a new part. Then I would get a refund 3 or 4 days after the old part was returned.
2.33
Poor

Date of publication
27/02/2019
Date of order
20/02/2019
27/02/2019
No problems
5.00
Excellent

Date of publication
27/02/2019
Date of order
19/02/2019
27/02/2019
Kept informed prompt delivery
5.00
Excellent

Date of publication
26/02/2019
Date of order
19/02/2019
26/02/2019
Not sure if My item will be suitable for my Particular model
4.33
Good

Date of publication
26/02/2019
Date of order
14/02/2019
26/02/2019
Very quick and easy ordering. Appreciate the follow-up.
My order arrived here in New Zealand 11 days after ordering.
Excellent.
Thank you.
5.00
Excellent

Date of publication
25/02/2019
Date of order
18/02/2019
25/02/2019
Easy to understand web site fairly priced and a speedy delivery excellent quality.
5.00
Excellent

Date of publication
25/02/2019
Date of order
12/02/2019
25/02/2019
The item I wanted was as described and was delivered quickly.
5.00
Excellent

Date of publication
22/02/2019
Date of order
15/02/2019
22/02/2019
Beating attachment is brilliant.

Spatulas are smaller than expected in comparison to the ones I had with my original mixer.
4.67
Excellent

Date of publication
21/02/2019
Date of order
07/02/2019
21/02/2019
Thank you for your excellent service even though we are at the other side of the world. The Kenwood blender we needed the part for is not available in New Zealand as the blender is fairly new and recent in this country so I am told and no spares available as Yet...many thanks
5.00
Excellent

Date of publication
21/02/2019
Date of order
02/02/2019
21/02/2019
Thank You.
4.67
Excellent

Date of publication
20/02/2019
Date of order
10/02/2019
20/02/2019
Prompt action,fits my old machine well. Very happy
5.00
Excellent

Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Excellent service & product at a very good price
5.00
Excellent

Date of publication
19/02/2019
Date of order
12/02/2019
19/02/2019
Fast international delivery. Great service.
5.00
Excellent

Date of publication
19/02/2019
Date of order
12/02/2019
19/02/2019
Good service
5.00
Excellent

Date of publication
19/02/2019
Date of order
09/02/2019
19/02/2019
Thank you for your prompt attention. I can now make my family soup Yipee
5.00
Excellent

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Could not find updated list with accessories for each model.
4.67
Excellent

Date of publication
18/02/2019
Date of order
06/02/2019
18/02/2019
Great service. Product as described
5.00
Excellent

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Postage of £4 .95far too much for 3 sealing ringsTook a long time to arrive.
1.67
Poor

4kenwood.co.uk customer reviews

4kenwood.co.uk

4kenwood.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
4kenwood.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 4kenwood.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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