dottyfish.comReviews:
158 reviews in the last 12 months2,503 total reviews
Excellent
TrustmarkValid
Top positive review
6 Nov 2023
Verified review
Now on my 7th or 8th order in the past few years, these really are amazing quality products, they always arrive on time and in lovely packaging.
Have purchased multiple sizes of the same slippers for my eldest child who absolutely loves them and have bought some different styles of shoes etc. for my youngest child along with various others as gifts for friends and family.
Cannot say enough good things about these fantastic little shoesies!!!!
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Top negative review
25 Dec 2023
Verified review
I'm really sorry but I have to rate low because the shipment hasn't been delivered yet after more than ten days. I know it's not your fault but it's important to let you know the issue. Unfortunately the tracking doesn't work since the 16th. Your products are fantastic. I've already bought several pair of slippers and I'm very happy of them! I hope to receive the parcell in few days.
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Reviews for dottyfish.com
1 Mar 2024
Verified review
Really poor quality shoes. So disappointing!
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Answer by dottyfish.com
1 Mar 2024
Thank you for your review. Please contact customerservice@dottyfish.com if you have any issues with your order. We can then help resolve this by providing a replacement or refund.
25 Dec 2023
Verified review
Issue with delivery. Tracking freezed since one week.
I'm really sorry but I have to rate low because the shipment hasn't been delivered yet after more than ten days. I know it's not your fault but it's important to let you know the issue. Unfortunately the tracking doesn't work since the 16th. Your products are fantastic. I've already bought several pair of slippers and I'm very happy of them! I hope to receive the parcell in few days.
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Answer by dottyfish.com
27 Dec 2023
I am very sorry your order has not arrived to Italy. If you have order issues, please contact customerservice@dottyfish.com, we will happily look into this and resolve any issues.
7 May 2023
Verified review
One of my pieces was lost in transit and they have not returned my emails about either refunding me the cost or sending me another pair. Very poor service.
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Answer by dottyfish.com
7 May 2023
Thank you for your Dotty Fish review. A member of our customer service team has emailed you to resolve this. Please ensure you are emailing customerservice@dottyfish.com for any order queries.
16 Jul 2023
Verified review
Très déçu j'ai acheté des chaussures pour 20€et je dois payer 12€ de frais de douanes si je veux les récupérer à la poste...
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Answer by dottyfish.com
17 Jul 2023
Merci pour votre avis! Nous sommes vraiment désolés d'entendre cela. Veuillez contacter customerservice@dottyfish.com avec une preuve de paiement et nous vous rembourserons ces frais.
25 Apr 2023
Verified review
No delivery
Ordered 13 April, not yet received
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Answer by dottyfish.com
25 Apr 2023
Thank you for your Dotty Fish review. We are sorry your order has not reached you yet. Our customer service team has emailed you with an update on your order arriving to Austria.
9 Oct 2023
Verified review
I didn’t receive my order
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Answer by dottyfish.com
9 Oct 2023
Thank you for your Dotty Fish review! We are sorry to hear your order has not arrived yet. Orders to Luxembourg usually take 5-16 days to arrive. Please get in touch with customerservice@dottyfish.com if you need any further help.