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dottyfish.com
Reviews:

168 reviews in the last 12 months2,493 total reviews  

4.77
Excellent

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Top positive review

3 Apr 2023
 Verified review
I ordered two pairs from here and absolutely loved those. Then, ordered two more pairs recently that I really liked but later realised that it was for the wrong stage so I emailed CS to cancel it and surprisingly it was cancled straight away. I was surprised because normally companies make it so difficult to cancel an order that it becomes impossible. Shoes from DF are super cute and the CS is brilliant so I will be ordering a lot more from here in future!

Top negative review

25 Dec 2023
 Verified review
I'm really sorry but I have to rate low because the shipment hasn't been delivered yet after more than ten days. I know it's not your fault but it's important to let you know the issue. Unfortunately the tracking doesn't work since the 16th. Your products are fantastic. I've already bought several pair of slippers and I'm very happy of them! I hope to receive the parcell in few days.
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Reviews for dottyfish.com

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23 Dec 2023
 Verified review
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27 Dec 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
23 Dec 2023
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27 Dec 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
13 Dec 2023
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13 Dec 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
9 Dec 2023
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11 Dec 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
5 Dec 2023
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11 Dec 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
25 Dec 2023
 Verified review

Issue with delivery. Tracking freezed since one week.

I'm really sorry but I have to rate low because the shipment hasn't been delivered yet after more than ten days. I know it's not your fault but it's important to let you know the issue. Unfortunately the tracking doesn't work since the 16th. Your products are fantastic. I've already bought several pair of slippers and I'm very happy of them! I hope to receive the parcell in few days.
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Answer by dottyfish.com
27 Dec 2023
I am very sorry your order has not arrived to Italy. If you have order issues, please contact customerservice@dottyfish.com, we will happily look into this and resolve any issues.
3 Apr 2023
 Verified review
I ordered two pairs from here and absolutely loved those. Then, ordered two more pairs recently that I really liked but later realised that it was for the wrong stage so I emailed CS to cancel it and surprisingly it was cancled straight away. I was surprised because normally companies make it so difficult to cancel an order that it becomes impossible. Shoes from DF are super cute and the CS is brilliant so I will be ordering a lot more from here in future!
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Answer by dottyfish.com
13 Apr 2023
Thank you for your Dotty Fish review! We're so pleased to hear you're happy with our service.
6 Nov 2023
 Verified review

Amazing Shoesies

Now on my 7th or 8th order in the past few years, these really are amazing quality products, they always arrive on time and in lovely packaging. Have purchased multiple sizes of the same slippers for my eldest child who absolutely loves them and have bought some different styles of shoes etc. for my youngest child along with various others as gifts for friends and family. Cannot say enough good things about these fantastic little shoesies!!!!
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Answer by dottyfish.com
14 Nov 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
2 Apr 2023
 Verified review
Beautiful little shoes but way too big. 6 months between sizes is a lot in a baby's growth. Delivery was quicker than expected but there was no notification about it on the day like one usually gets; not even to tell me it was delivered. It was sent as a gift so I knew nothing about the delivery arrangements until my daughter contacted me to say it had arrived! Somewhat annoying.
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Answer by dottyfish.com
3 Apr 2023
Thank you for your Dotty Fish review! We really appreciate your feedback. When selecting your shipping option, please select Tracked for a fully trackable service, including email updates from Royal Mail. If you have any problems with your order or sizing, please let us know at customerservice@dottyfish.com and we will be happy to help.
19 Jul 2023
 Verified review
The products first and foremost are simply lovely. Well made, sturdy and so many great designs. The website is very easy to navigate around and it's always worth looking for deals. The only think I would like to see more of is all the designs being on all colour backgrounds; after all a lot of small people who like both pink and tractors, blue and fairies, grey and unicorns.
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Answer by dottyfish.com
31 Jul 2023
Thank you for your Dotty Fish review! We really appreciate your feedback.
2 Jul 2023
 Verified review

Nice sandals for our holiday

Was after a pair of sandals for my little boy for holiday. Good range of styles to chose from, ended up getting a pair of sandals and a pair of shoes. Delivery went walkies (Royal Mail), called Dotty Fish and they soon sorted it out and we got the sandals in time for our holiday. Great service and quality appears very good. Nicely presented in a little drawstring bag.
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Answer by dottyfish.com
11 Jul 2023
Thank you so much for taking the time to leave a review! We are so glad you're happy with your items and the service you received.
16 Apr 2023
 Verified review
Fantastic Customer Support even when things go wrong and are not due to Dotty Fish. They go out of their way to ensure the Customer has the goods they have paid for even when Royal Mail are the ones who have lost the parcel. Great quality product at an affordable price. I wish they did children's shoes for kiddies who are over 3. I'd certainly buy them.
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Answer by dottyfish.com
25 Apr 2023
Thank you for your Dotty Fish review! We really appreciate your feedback and your understanding.
30 May 2023
 Verified review

Gorgeous shoes, great customer service!

Bought my son’s first pairs of shoes from here and they are so cute! He’s just learning to walk and they’ve been perfect for letting him stomp around our garden comfortably. One pair I bought was too small and customer service were really helpful in advising me how to return. Would definitely recommend!
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Answer by dottyfish.com
9 Jun 2023
Thank you for taking the time to give your Dotty Fish review! We really appreciate your feedback
30 Oct 2023
 Verified review

Perfect little shoes

Little shoes good quality and just as described. Shoes arrived really quickly. Delighted with them. This is the second pair I have bought. My other grandchild wore hers for months and they are now packed up for posterity in her box of special baby clothes and toys.
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Answer by dottyfish.com
2 Nov 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
23 Apr 2023
 Verified review
Really lovely design, we loved them and so did the girls. The only reason I am giving it 4 stars it’s because I can see the colour fading out at the edge of the shoe. Although I am not sure what material could resist their everyday crawling and waking activities!
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Answer by dottyfish.com
25 Apr 2023
Thank you for your Dotty Fish review! If you have any problems with your order, please contact customerservice@dottyfish.com and we will be happy to help.
16 Oct 2023
 Verified review

Just love them!

Just love them - the different colours and patterns. Great for toddler’s slippers - as they actually keep their feet warm and stay on their feet. The more they are worn the softer they get - and mould to their feet making them safe to walk and climb in.
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Answer by dottyfish.com
2 Nov 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.
4 Aug 2023
 Verified review

Perfect gift!

The product was perfect as a gift for a close friend, who absolutely loved the the leather slippers for her new-born baby! There was a great selection on the website, it was easy to make an order and dispatch and delivery was very prompt. Excellent!
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Answer by dottyfish.com
8 Aug 2023
Thank you so much for your Dotty Fish review! We really do appreciate your feedback and we're so pleased you were happy with the service.
18 Apr 2023
 Verified review

Pair number three!

Cute recyclable packaging, always comes in a gift bag. Reliable quality item, my son is now on his third pair of Dotty Fish. Plenty of growing room, he wears them everyday, perfect non slip suede and quiet on hardwood or laminate flooring.
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Answer by dottyfish.com
25 Apr 2023
Thank you for your Dotty Fish review! We're so glad you're happy with your order.
9 Jul 2023
 Verified review
Excellent quality and workmanship. The little ones in my life have found it impossible to remove their Dotty Fish footwear - win win situation. I have bought many pair and will continue to do so. The colours and designs are beautiful.
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Answer by dottyfish.com
31 Jul 2023
Thank you for your Dotty Fish review! We really appreciate you taking the time to leave feedback.
23 Nov 2023
 Verified review
Lovely company. Orderd shoes for my little daughter but they was too big. They was so kind to swap for smaller size . Amazing communication. Would recomend it. Also shoes is such a lovely and very good quality.
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Answer by dottyfish.com
30 Nov 2023
Thank you for your Dotty Fish review and supporting our small business! We really appreciate your feedback.