Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 285 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 288 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent
5.00
Excellent

Good information on website, received my order after 3 working days, unpacked and assembled the equipment, all ok. Tested 3 days later, really good, better than I expected. Well done mantis.
5.00
Excellent

Excellent service
5.00
Excellent

Although the package was r cieved quickly we were sent the wrong package. We then had to chase for the correct composter. This was received very quickly. We are now awaiting the collection,of the incorrect composter. Hence why we have only given three stars.
4.33
Good

Haven't used item as yet, so can't be really objective
4.00
Good

Excellent.
5.00
Excellent

Small order correctly supplied in reasonable time.
5.00
Excellent

Good service, great product, & send quickly.
Postage cost was high, but was reasonably quick.

I would prefer a less expensive postage cost even if it took longer to deliver.

Regards

David
4.33
Good

First class service parts as ordered
5.00
Excellent

Very satisfied. Goods arrived one day later than your message
5.00
Excellent

very good
5.00
Excellent

Really excellent service. Parts from France arrived in less than 4 days. Excellent customer service re response to an enquiry. Very pleased I bought a mantis as all spares seem available. A+++
5.00
Excellent

Could not falt service
5.00
Excellent

Great service, fast delivery, thanks
5.00
Excellent

UPS told Mantis they had tried to deliver twice and, on the second occasion, had left a card asking me to pick up the goods from a local convenience store.

This is pure fabrication. We were around the whole week. We received no call from UPS (they had my number), and didn't receive any card. Very unimpressed, which is unfortunate as Mantis' customer care was good, as is the product.
3.00
Fair

Fantastic thank you.
5.00
Excellent

Great product
5.00
Excellent

Great service, quick arrival. Took a while to assemble though.
5.00
Excellent

Everything was as it said on the advert
5.00
Excellent

would be good to have tracking number on receipt.
Customer service very very helpful.
4.33
Good

Fantastic machine.
4.67
Excellent

Keep up the good work
4.67
Excellent

excellent all round service
5.00
Excellent

All transactions were as expected,thank you for quick service
4.67
Excellent

very good
5.00
Excellent

Have used Mantis products for many years and their service in all aspects is fantastic, most impressed with after sales service.
5.00
Excellent

Bought the tiller 15 yes ago no problems with it until now but the par I ordered has it up and running like new. The amount of work I do with it is unbelievable definitely a great buy.
5.00
Excellent

Very prompt service
5.00
Excellent

You don't actually ask for a rating on the Mantis Shredder itself, so I have had to add a comment.
I was surprised at the relatively large chunks that the Mantis Shredder produced.
My previous shredder chopped stems up much smaller. In fact they were almost a powder previously.

Gwill Jones

Gwill Jones
4.50
Excellent

Fast, reliable and good value - What could be better.
5.00
Excellent

very fast delivery but I cant say there is any customer experience as I have not had any contact with any one
5.00
Excellent

not used it yet, but delivery excellent, ordered Friday evening, delivered Wednesday. slight problem with handle locking knob but WD 40 cured that
5.00
Excellent

No comment necessary, really good service.
5.00
Excellent

i marked down goods because some of the nuts did not fit the bolts
4.33
Good

great product, delivered quickly at a fair price
5.00
Excellent

Faultless service throughout and tiller tines, as would be expected from USA, very good quality. Buy with total confidence.
5.00
Excellent

Awaiting my request for usage insructions
5.00
Excellent

Rapid delivery. Genuine part which fitted perfectly.
5.00
Excellent

So far so good and I am impressed with the machine
5.00
Excellent

Excellent service, good product ,my only negative and it's a small one, I had no receipt of purchase by email, even after phoning, and being told it had been sent. Other than that would use this company again and would recommend to my friends.
5.00
Excellent

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
Orchard House, Hempshaw Lane
Sk1 4LH Stockport, Cheshire
United Kingdom
veronique.bouillot@mantisonline.net
mantis.uk.com

Owner
Mantis UK LTD
Orchard House, Hempshaw Lane
Sk1 4LH Stockport, Cheshire
United Kingdom
Trade register
Companies House 03488630
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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