Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 208 Trusted Shops reviews collected in the last 12 months.
In total, mantis.uk.com has already collected 583 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2019
Date of order
13/04/2019
20/04/2019
The product was delivered promptly and has proven to be a fantastic piece of kit on my allotment. Thoroughly recommended.
5.00
Excellent

Date of publication
19/04/2019
Date of order
12/04/2019
19/04/2019
thought the tiny rubber part I needed was very expensive and can not understand why it is not in the regular maintenance kit as well as two bottles of oil. I can get oil anywhere but I can't buy a small pump cover specific to a Mantis.
4.00
Good

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
the tiller did everything i required
5.00
Excellent

Date of publication
18/04/2019
Date of order
10/04/2019
18/04/2019
Excellent service throughout
5.00
Excellent

Date of publication
17/04/2019
Date of order
10/04/2019
17/04/2019
The delivery was left outside the wrong house (between no 1/2)even though there were three people available in our house to receive it. Unforgivable on such an expensive purchase.This is not the first time we've had difficulty with this delivery company
3.67
Good

Date of publication
17/04/2019
Date of order
10/04/2019
17/04/2019
The spare parts arrived sooner than expected. The real test will be if I can fit the
parts correctly and get the Many is working well.

Jim Cowan
5.00
Excellent

Date of publication
17/04/2019
Date of order
04/04/2019
17/04/2019
A good price, when compared to other sellers, the goods arrived in good time and when they said they would, they were as described and well-packed.

No problems at all.
5.00
Excellent

Date of publication
17/04/2019
Date of order
07/04/2019
17/04/2019
A very efficient service.
5.00
Excellent

Date of publication
14/04/2019
Date of order
07/04/2019
14/04/2019
Great product
5.00
Excellent

Date of publication
13/04/2019
Date of order
06/04/2019
13/04/2019
Excellent service as always from Mantis. By far the best small rotovator on the market. Mine is now over twenty years old Maybe time to upgrade?
5.00
Excellent

Date of publication
13/04/2019
Date of order
30/03/2019
13/04/2019
6 working day a long wait for parts.
3.67
Good

Date of publication
13/04/2019
Date of order
05/04/2019
13/04/2019
Doesn't like hard ground even after digging
3.67
Good

Date of publication
13/04/2019
Date of order
05/04/2019
13/04/2019
Excessive postage charge. £4.50 charged, €2.00 postage one envelope. I know envelopes cost money, but not that much.
3.33
Fair

Date of publication
13/04/2019
Date of order
19/03/2019
13/04/2019
Easy to buy and quick delivery
5.00
Excellent

Date of publication
12/04/2019
Date of order
04/04/2019
12/04/2019
Ordered on line. Immediate confirmation of order received. Notice of when it should be delivered. Very well packed. All very efficient.

I haven't put the Tiller together yet but I've been reading the instruction manual in readiness
5.00
Excellent

Date of publication
11/04/2019
Date of order
04/04/2019
11/04/2019
A prompt efficient service.
5.00
Excellent

Date of publication
10/04/2019
Date of order
03/04/2019
10/04/2019
Received the goods on time & well packaged easy to order thank you
5.00
Excellent

Date of publication
08/04/2019
Date of order
01/04/2019
08/04/2019
Would have liked delivery to be a bit quicker.
4.67
Excellent

Date of publication
08/04/2019
Date of order
01/04/2019
08/04/2019
The part I ordered was handle and throttle trigger. Had to clean out and clear hole with drill bit because a burr did not allow screw to pass through. Also I had to change electrical crimp connector on my tiller to match the one supplied.
3.67
Good

Date of publication
08/04/2019
Date of order
01/04/2019
08/04/2019
DPD delivery and updated on progress - thanks.
Goods are as advertised and described and carefully packed.
These are Mantis parts so all good.
5.00
Excellent

Date of publication
08/04/2019
Date of order
31/03/2019
08/04/2019
Thank you for delivering the mantis tiller I have taken it down to Nottingham to begin work on our allotment there
The order came on time on the specified timescale and emails informed when the delivery would be made
We will order the accessory item the transportation wheels when they are back in stock
5.00
Excellent

Date of publication
07/04/2019
Date of order
30/03/2019
07/04/2019
did the job great
5.00
Excellent

Date of publication
05/04/2019
Date of order
29/03/2019
05/04/2019
the air filter was delivered in on time but the clear plastic packet that contained the filter had a large amount of blue sticky jell inside which was covering the filter and is unusable I have tried to remove the jell from the filter with soapy water but not very successful
3.67
Good

Date of publication
04/04/2019
Date of order
28/03/2019
04/04/2019
good service arrived well on time
5.00
Excellent

Date of publication
04/04/2019
Date of order
28/03/2019
04/04/2019
First class service.
5.00
Excellent

Date of publication
03/04/2019
Date of order
27/03/2019
03/04/2019
Trusted Delivery by Currier. Arrived well packaged as ordered and quality product. Fast dispatch of order.
5.00
Excellent

Date of publication
03/04/2019
Date of order
27/03/2019
03/04/2019
Tines arrived on the date advised
4.33
Good

Date of publication
01/04/2019
Date of order
25/03/2019
01/04/2019
Fast and efficient service.
5.00
Excellent

Date of publication
31/03/2019
Date of order
24/03/2019
31/03/2019
I wasn’t able to track the goods until delivery day even though the goods were desptched 3-4 days earlier
4.00
Good

Date of publication
30/03/2019
Date of order
22/03/2019
30/03/2019
No problems after I'd found the site - it didn't stand out amongst all the others
5.00
Excellent

Date of publication
25/03/2019
Date of order
18/03/2019
25/03/2019
ordered items to service my mantis.delivered 3 days later with no problems
5.00
Excellent

Date of publication
24/03/2019
Date of order
17/03/2019
24/03/2019
Exactly as described and fast delivery. Thanks.
5.00
Excellent

Date of publication
23/03/2019
Date of order
16/03/2019
23/03/2019
Good Company
4.67
Excellent

Date of publication
18/03/2019
Date of order
07/03/2019
18/03/2019
Good service
Good price. 5
5.00
Excellent

Date of publication
17/03/2019
Date of order
09/03/2019
17/03/2019
10/10 from start to finish
5.00
Excellent

Date of publication
17/03/2019
Date of order
10/03/2019
17/03/2019
Easy to use website. Delivery excellent.
5.00
Excellent

Date of publication
15/03/2019
Date of order
07/03/2019
15/03/2019
All exemplary
5.00
Excellent

Date of publication
12/03/2019
Date of order
04/03/2019
12/03/2019
Excellent website, products well packaged, received within a week.
5.00
Excellent

Date of publication
11/03/2019
Date of order
04/03/2019
11/03/2019
Needed a replacement trigger for tiller had to buy complete upper arm cost £25 with postage. Delivery was a bit slow. No problem fitting new part and it did the job.
4.00
Good

Date of publication
11/03/2019
Date of order
04/03/2019
11/03/2019
Good service
4.00
Good

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
25 Kennedys Law Llp, Fenchurch Avenue
EC3M 5AD London
United Kingdom
Tel: 0800 988 4828
UK Freephone
info@mantisshop.uk.com
mantis.uk.com
Owner
Mantis UK Limited Company
25 Kennedys Law Llp, Fenchurch Avenue
EC3M 5AD London
United Kingdom
Trade register
Companies House
Authorized representative
Véronique Bouillot
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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