Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 199 Trusted Shops reviews collected in the last 12 months.
In total, mantis.uk.com has already collected 634 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/06/2019
Date of order
06/06/2019
14/06/2019
All good except I lost track of the order before it was despatched and had to email which wasn’t replied to. The delivery CO. Then got in touch and all was well. So online order tracking didn’t work for me.
3.67
Good

Date of publication
11/06/2019
Date of order
04/06/2019
11/06/2019
must be able to deliver faster or offer next day delivery also 1 item was written in French with no English instructions.
4.00
Good

Date of publication
08/06/2019
Date of order
01/06/2019
08/06/2019
Very good
5.00
Excellent

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Can't be faulted
5.00
Excellent

Date of publication
05/06/2019
Date of order
25/05/2019
05/06/2019
Everything ordered was delivered and on time. Neatly packaged. One comment though prevents 5 stars. I was charged 6.50 delivery when the actual postage cost was 1.94. I appreciate there is the added cost of a jiffy bag but still a bit excessive?
4.00
Good

Date of publication
03/06/2019
Date of order
27/05/2019
03/06/2019
Excellent service...product ordered was exactly what i wanted...
5.00
Excellent

Date of publication
31/05/2019
Date of order
23/05/2019
31/05/2019
excellent service
5.00
Excellent

Date of publication
26/05/2019
Date of order
18/05/2019
26/05/2019
Delivered in good time as ordered D
5.00
Excellent

Date of publication
23/05/2019
Date of order
14/05/2019
23/05/2019
Everything ordered was delivered promptly and on time. A very gd service
5.00
Excellent

Date of publication
22/05/2019
Date of order
17/04/2019
22/05/2019
Good transaction. Fast delivery. No problems.
5.00
Excellent

Date of publication
21/05/2019
Date of order
13/05/2019
21/05/2019
All delivered on time and in fine condition ... loved the guide on how to maintain the lawn
5.00
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Better to walk backwards when using product
4.67
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Delivery was three days earlier than I expected.
Following the excellent instructions I put the tiller together very quickly and had it on the allotment that afternoon where it exceeded all my expectations. Perfect for the deep bed system’ I use to grow vegetables.
5.00
Excellent

Date of publication
17/05/2019
Date of order
09/05/2019
17/05/2019
Good quick turnaround of order with comprehensive list of spares
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Items delivered on time - no problems
5.00
Excellent

Date of publication
14/05/2019
Date of order
06/05/2019
14/05/2019
Package arrived quickly as described and in good condition
5.00
Excellent

Date of publication
14/05/2019
Date of order
04/05/2019
14/05/2019
Speedy and efficient
4.00
Good

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Everything excellent as up to now
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Good service good price part arrived quickly, excellent
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Excellent service throughout.
5.00
Excellent

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
Its Mants Parts came. I'm still overwhelmed every time.
5.00
Excellent

Date of publication
11/05/2019
Date of order
18/04/2019
11/05/2019
Customer service very good. Delivery poor. Delivery was about 13_14days.
3.33
Fair

Date of publication
09/05/2019
Date of order
16/04/2019
09/05/2019
Just the job, mantis now up and running
5.00
Excellent

Date of publication
09/05/2019
Date of order
25/04/2019
09/05/2019
very good service
5.00
Excellent

Date of publication
08/05/2019
Date of order
01/05/2019
08/05/2019
still waiting for parts ordered 08/05/19 because addressed parcel wrong.
1.00
Very Poor

Date of publication
08/05/2019
Date of order
01/05/2019
08/05/2019
Got what I wanted in good time, no problems, thanks
5.00
Excellent

Date of publication
08/05/2019
Date of order
01/05/2019
08/05/2019
No comment
4.67
Excellent

Date of publication
08/05/2019
Date of order
30/04/2019
08/05/2019
Very good service
5.00
Excellent

Date of publication
08/05/2019
Date of order
29/04/2019
08/05/2019
Well done many thanks
5.00
Excellent

Date of publication
07/05/2019
Date of order
28/04/2019
07/05/2019
Can't rate , as I haven't yet received the small carb (pump) part that I ordered. I image it would be by post and that probably delayed by Public Holiday?
3.00
Fair

Date of publication
07/05/2019
Date of order
10/04/2019
07/05/2019
Mantis rotorvator came on time. It works wonders. Thanks.
5.00
Excellent

Date of publication
07/05/2019
Date of order
29/04/2019
07/05/2019
I purchased the item last week and spoke to an agent on the telephone. The agent was polite, but unfortunately was unable to predict when I would receive the ordered item. The agent stated that the item had been identified by the warehouse and would be posted soon. Today, Tuesday, the item has still not arrived and I am not impressed. I also understand that Mantis is now based in France.
1.67
Poor

Date of publication
05/05/2019
Date of order
28/04/2019
05/05/2019
No problem, perhaps air filters should be sold in pairs for the same price.
Great piece of kit though.
5.00
Excellent

Date of publication
05/05/2019
Date of order
28/04/2019
05/05/2019
Ordered on line did talk to any customer service stsfg
4.33
Good

Date of publication
03/05/2019
Date of order
25/04/2019
03/05/2019
Is ok
4.33
Good

Date of publication
02/05/2019
Date of order
18/04/2019
02/05/2019
Delivery as advised .
5.00
Excellent

Date of publication
02/05/2019
Date of order
25/04/2019
02/05/2019
Goods as ordered and expected
4.67
Excellent

Date of publication
01/05/2019
Date of order
24/04/2019
01/05/2019
Part did what I wanted
5.00
Excellent

Date of publication
01/05/2019
Date of order
24/04/2019
01/05/2019
I was amazed to be able to identify and order the parts for my ancient machine and to get the right ones so quickly. Great service
5.00
Excellent

Date of publication
29/04/2019
Date of order
21/04/2019
29/04/2019
Exactly as ordered
5.00
Excellent

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
25 Kennedys Law Llp, Fenchurch Avenue
EC3M 5AD London
United Kingdom
Tel: 0800 988 4828
UK Freephone
info@mantisshop.uk.com
mantis.uk.com
Owner
Mantis UK Limited Company
25 Kennedys Law Llp, Fenchurch Avenue
EC3M 5AD London
United Kingdom
Trade register
Companies House
Authorized representative
Véronique Bouillot
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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