Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 264 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 264 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
very good
5.00
Excellent

Have used Mantis products for many years and their service in all aspects is fantastic, most impressed with after sales service.
5.00
Excellent

Bought the tiller 15 yes ago no problems with it until now but the par I ordered has it up and running like new. The amount of work I do with it is unbelievable definitely a great buy.
5.00
Excellent

Very prompt service
5.00
Excellent

You don't actually ask for a rating on the Mantis Shredder itself, so I have had to add a comment.
I was surprised at the relatively large chunks that the Mantis Shredder produced.
My previous shredder chopped stems up much smaller. In fact they were almost a powder previously.

Gwill Jones

Gwill Jones
4.50
Excellent

Fast, reliable and good value - What could be better.
5.00
Excellent

very fast delivery but I cant say there is any customer experience as I have not had any contact with any one
5.00
Excellent

not used it yet, but delivery excellent, ordered Friday evening, delivered Wednesday. slight problem with handle locking knob but WD 40 cured that
5.00
Excellent

No comment necessary, really good service.
5.00
Excellent

i marked down goods because some of the nuts did not fit the bolts
4.33
Good

great product, delivered quickly at a fair price
5.00
Excellent

Faultless service throughout and tiller tines, as would be expected from USA, very good quality. Buy with total confidence.
5.00
Excellent

Awaiting my request for usage insructions
5.00
Excellent

Rapid delivery. Genuine part which fitted perfectly.
5.00
Excellent

So far so good and I am impressed with the machine
5.00
Excellent

Excellent service, good product ,my only negative and it's a small one, I had no receipt of purchase by email, even after phoning, and being told it had been sent. Other than that would use this company again and would recommend to my friends.
5.00
Excellent

Mantis deliver promptly but without any notification of when or how it will come.
They need to set up a tracking system and take details of "if out" instructions.
Their tiller manuals are confusing on assembly and contradict on starting and storage between different sections of the tiller and Honda engine manuals.
4.00
Good

Everything fine .
5.00
Excellent

Everything fine .
5.00
Excellent

arived ok
5.00
Excellent

First time I have ever brought a Mantis tiller I brought it for my allotment after mine blew up up on me.A fellow allotment holder said here try mine .So after trying his I brought the same machine as his the mantis tiller gx 25. What a brilliant machine, Not only is it powerful for its size its lightweight very easy to transport and easy to assemble starts with no effort at all Its brilliant
5.00
Excellent

Their ok
4.67
Excellent

i have an allotment with 180 feet of hedge 9 foot high.cut it down to six foot high and cut both sides in one go on a single charge.impressive
4.67
Excellent

My experience of the Mantis team has been nothing short of excellent. My only suggestion would be that they should provide tracking information to allow for planning the receipt of goods.
5.00
Excellent

Easy to use site. Good customer service and delivery.
4.33
Good

Ordered spares came reasonably quickly - even though they appear to have come from France rather than the U.K. address it was ordered from. Order was correct and complete.
4.00
Good

Mantis state a 5-10 day delivery. Both mine were within 3 days so very good. But there is no order confirmation, no dispatch notification and obviously no tracking. My parcels arrived unexpectedly, totally unannounced and there is no provision to give "if out" instructions. Fortunately I was at home.
They no longer have inhouse technical staff, so DIY advice is not available.
3.67
Good

Everything great . Many thanks.
5.00
Excellent

pleased with transaction
4.00
Good

Quality products and fast delivery.
5.00
Excellent

Excellent quality product, with easy to follow assembly instructions, delivered within 3 days of ordering, can't fault it in any area.
5.00
Excellent

It would have been better if order was acknowledged and delivery date given. Also machine wouldn't start when warm I had to adjust the throttle, the idle speed was too low. Perfect now nice machine, plus I have owned a two stroke mantis for 18 years it has never been any bother it is still a good machine. The plough ordered with new machine will not fit on the 4 holes it is supposed to.
4.67
Excellent

Good just need to keep up dated on delving
4.00
Good

Easy peasy lemon squeezy
4.67
Excellent

excellent so far with one hiccup. The assembly book lists the wrong parts and the pictures are not 100 clear. Could make it easier to follow with better pictures, bigger and more arrows. Minor point but had me scratching for a few minutes.
5.00
Excellent

thank you for your speedeee service
5.00
Excellent

Arrived intact and about a week after ordering. No indication of arrival date but no complaints.
4.33
Good

Excellent service and delivery.
5.00
Excellent

Very fast and exactly what i needed..will use again.
5.00
Excellent

1) I was given no notification of despatch or delivery. It was only by luck that I was in when the delivery was made by UPS.
2) The assembly instructions for the tiller were incorrect.
3) Those for the attachment i bought were sketchy
2.00
Poor

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
Orchard House, Hempshaw Lane
Sk1 4LH Stockport, Cheshire
United Kingdom
veronique.bouillot@mantisonline.net
mantis.uk.com

Owner
Mantis UK LTD
Orchard House, Hempshaw Lane
Sk1 4LH Stockport, Cheshire
United Kingdom
Trade register
Companies House 03488630
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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