Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.73/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 177 Trusted Shops reviews collected in the last 12 months.
In total, mantis.uk.com has already collected 439 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/06/2018
Date of order
14/06/2018
21/06/2018
A very good and efficient service.
5.00
Excellent

Date of publication
21/06/2018
Date of order
13/06/2018
21/06/2018
very pleased with the service
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Seemed like a bit of a luxury buy until I started using it. What a tool
I wish I had bought one long before I eventually did. I use it all the time now.
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
When ordering, told delivery by friday; actually arrived Wnesday. Brilliant.
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Top shop
5.00
Excellent

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Very good to deal with
4.00
Good

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
Top service.
5.00
Excellent

Date of publication
11/06/2018
Date of order
04/06/2018
11/06/2018
Nothing has arrived since placing the order a week ago and no update
1.00
Very Poor

Date of publication
11/06/2018
Date of order
04/06/2018
11/06/2018
Excellent friendly service all round - could not be more helpful
5.00
Excellent

Date of publication
06/06/2018
Date of order
29/05/2018
06/06/2018
Great service
5.00
Excellent

Date of publication
03/06/2018
Date of order
27/05/2018
03/06/2018
I got hold of a 2 stroke tiller from a well known auction site having been recommended that engine type.
From Mantis, I could download the instructions and get so many spares and accessories for very little money. It's even very simple to do small scale servicing, buying the correct items from Mantis direct. Postage was next day too. Well done Mantis UK.
5.00
Excellent

Date of publication
03/06/2018
Date of order
23/05/2018
03/06/2018
excellent service
5.00
Excellent

Date of publication
01/06/2018
Date of order
09/05/2018
01/06/2018
my shop was within expectations for delivery and correct parts.
4.33
Good

Date of publication
31/05/2018
Date of order
23/05/2018
31/05/2018
Very good service from ordering right through to delivery which was spot on time within the quoted delivery time.
5.00
Excellent

Date of publication
29/05/2018
Date of order
15/05/2018
29/05/2018
quick simple ordering goods arrived prompt and in good condition
5.00
Excellent

Date of publication
29/05/2018
Date of order
21/05/2018
29/05/2018
It was all very slick
5.00
Excellent

Date of publication
29/05/2018
Date of order
22/05/2018
29/05/2018
10 out of 10
5.00
Excellent

Date of publication
28/05/2018
Date of order
21/05/2018
28/05/2018
shop again
5.00
Excellent

Date of publication
28/05/2018
Date of order
05/05/2018
28/05/2018
The item ordered was delivered. which is what you would expect. I contacted Mantis as I wanted to provide a review of the item I purchased. However, there appears to be no way to do so. All I can do is provide feedback on processing and delivery . This is a significant deficiency as it does not help other customers in deciding whether to purchase the item or not. The planter attachment has proved
3.33
Fair

Date of publication
24/05/2018
Date of order
14/05/2018
24/05/2018
NO problems with any thing to do with this deliveery
4.00
Good

Date of publication
24/05/2018
Date of order
10/05/2018
24/05/2018
Fast an efficient service
5.00
Excellent

Date of publication
23/05/2018
Date of order
02/05/2018
23/05/2018
Customer service was excellent. Purchased battery powered tiller . Only used it once so far but certainly did the job well. Information regarding dispatch and delivery were non existent. On the other had it was a nice surprise when it arrived
4.33
Good

Date of publication
21/05/2018
Date of order
13/05/2018
21/05/2018
thank you
5.00
Excellent

Date of publication
20/05/2018
Date of order
06/05/2018
20/05/2018
Fast and efficient service
5.00
Excellent

Date of publication
20/05/2018
Date of order
12/05/2018
20/05/2018
Ordered Saturday evening, delivered Wednesday morning. Excellent service and well within the estimated time. It is difficult to comment on an item like Grease, but it does its job - the extra points are because it is so easy and convenient to use.
5.00
Excellent

Date of publication
19/05/2018
Date of order
08/05/2018
19/05/2018
Goods as described and dispatched and received quickly.
4.00
Good

Date of publication
19/05/2018
Date of order
09/05/2018
19/05/2018
Surprised to find that registered agents could not supply parts.
5.00
Excellent

Date of publication
16/05/2018
Date of order
09/05/2018
16/05/2018
Ordered,Deliverd,Happy
5.00
Excellent

Date of publication
15/05/2018
Date of order
07/05/2018
15/05/2018
NO problem with anything ordered and delivery is good
4.00
Good

Date of publication
15/05/2018
Date of order
23/04/2018
15/05/2018
The website took my order and my money, but the system did not proceed with the supply because I had unsubscribed from all mailing. This was compounded by the fact that neither the company nor myself were notified of the fact.

Customer service were excellent when I contacted them to find out what was happening.
4.33
Good

Date of publication
14/05/2018
Date of order
07/05/2018
14/05/2018
Goods received exactly at time forecast. Contents of package complete as specified, in good condition and well manufactured. I had no contact with anyone, but found it easy to navigate through the website.
5.00
Excellent

Date of publication
14/05/2018
Date of order
07/05/2018
14/05/2018
As always excellent service , and product does what it says on the tin .
5.00
Excellent

Date of publication
14/05/2018
Date of order
29/04/2018
14/05/2018
Excellent
5.00
Excellent

Date of publication
13/05/2018
Date of order
04/05/2018
13/05/2018
First purchase from Mantis. My tiller is at the age now when spares will be required, I will return.
5.00
Excellent

Date of publication
12/05/2018
Date of order
05/05/2018
12/05/2018
Easy to order and goods arrived safely.
4.00
Good

Date of publication
09/05/2018
Date of order
02/05/2018
09/05/2018
A superb service, from ordering to receiving the goods. 3 days in total. Couldn't have asked for better. Well done Mantis
5.00
Excellent

Date of publication
09/05/2018
Date of order
02/05/2018
09/05/2018
Received all I needed to fix my machine, although the simplest part seemed the most expensive
4.33
Good

Date of publication
05/05/2018
Date of order
14/04/2018
05/05/2018
Excellent service
5.00
Excellent

Date of publication
03/05/2018
Date of order
26/04/2018
03/05/2018
Faultless
5.00
Excellent

Date of publication
03/05/2018
Date of order
18/04/2018
03/05/2018
Good service and quick deliverie .
4.33
Good

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
4th floor, Lincoln House 300 High Holborn
WC1V 7JH London
United Kingdom
Tel: 0800 988 4828
UK Freephone
info@mantisshop.uk.com
mantis.uk.com
Owner
Mantis UK LTD
Orchard House, Hempshaw Lane
Sk1 4LH Stockport, Cheshire
United Kingdom
Trade register
Companies House 03488630
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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