Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 198 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 377 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
Efficient delivery service.
5.00
Excellent

Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
As I ordered on a weekend I expected delivery to take longer
5.00
Excellent

Date of publication
20/04/2018
Date of order
12/04/2018
20/04/2018
Delivery Excellent
Goods Expensive for what it is
4.67
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
As always, Mantis excell Have had my Mantis since 1994
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Good.
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Happy all round
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Parts are expensive compared with the same items you can buy on the internet.
Postage was very slow.
3.33
Fair

Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
efficient service received
5.00
Excellent

Date of publication
13/04/2018
Date of order
30/03/2018
13/04/2018
Well packed on time no hassle .agreat rotavator well worth it’s money will recommend ecellent
5.00
Excellent

Date of publication
12/04/2018
Date of order
05/04/2018
12/04/2018
Got item in good time
4.67
Excellent

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Seamless transaction.
5.00
Excellent

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Wonderful, fast service, all the parts delivered on time as promised
5.00
Excellent

Date of publication
09/04/2018
Date of order
01/04/2018
09/04/2018
Service kit delivered on time and as advertised
Kit used and tiller running like new
5.00
Excellent

Date of publication
08/04/2018
Date of order
29/03/2018
08/04/2018
the customer service is the best i have ever dealt with thanks
5.00
Excellent

Date of publication
08/04/2018
Date of order
01/04/2018
08/04/2018
THANK YOU FOR QUICK SERVICE
5.00
Excellent

Date of publication
06/04/2018
Date of order
30/03/2018
06/04/2018
Perfect service, spares kit just the job for mantis 4 stroke tiller.
5.00
Excellent

Date of publication
05/04/2018
Date of order
27/03/2018
05/04/2018
missing a vital part, unable to use until missing part delivered which will take another 4 working days on top of the week already waited.
3.00
Fair

Date of publication
05/04/2018
Date of order
25/03/2018
05/04/2018
Good advise from tech department.
5.00
Excellent

Date of publication
05/04/2018
Date of order
27/03/2018
05/04/2018
Despite the fact that my order was minimal, the goods were delivered extremely quickly. My experience could not have been any better. A professional team delivering a superb service.
5.00
Excellent

Date of publication
04/04/2018
Date of order
24/03/2018
04/04/2018
Very good
5.00
Excellent

Date of publication
02/04/2018
Date of order
16/03/2018
02/04/2018
New 4stroke tiller works well, starts easily and is very quiet
4.33
Good

Date of publication
01/04/2018
Date of order
24/03/2018
01/04/2018
No complaints at all. Great service.
5.00
Excellent

Date of publication
30/03/2018
Date of order
23/03/2018
30/03/2018
Still waiting for delivery
2.33
Poor

Date of publication
29/03/2018
Date of order
22/03/2018
29/03/2018
a good product and a great delivery
5.00
Excellent

Date of publication
29/03/2018
Date of order
05/03/2018
29/03/2018
Just as advertised. Thank you.
5.00
Excellent

Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Excellent delivery very happy with my goods.
5.00
Excellent

Date of publication
26/03/2018
Date of order
19/03/2018
26/03/2018
It’s just as it looks 5 out of 5. Good
5.00
Excellent

Date of publication
23/03/2018
Date of order
16/03/2018
23/03/2018
Superb performance, from placing online order to delivery less that 72hours. Thank you.
5.00
Excellent

Date of publication
21/03/2018
Date of order
14/03/2018
21/03/2018
Brillent will use then again
5.00
Excellent

Date of publication
20/03/2018
Date of order
13/03/2018
20/03/2018
Easy transaction good price fast delivery.
5.00
Excellent

Date of publication
20/03/2018
Date of order
25/02/2018
20/03/2018
First rate seller, will do business again
5.00
Excellent

Date of publication
20/03/2018
Date of order
13/03/2018
20/03/2018
the mantis arrived quicker than i expected, havent managed to use it yet owing to the weather but i had one 2 years ago and was very pleased with that one
4.33
Good

Date of publication
10/03/2018
Date of order
24/02/2018
10/03/2018
Order did not arrive so I mailed mantis they said there was a delivery problem and they sent it by courier within two days. Excellent result
5.00
Excellent

mantis.uk.com replies: 20/03/2018
We apologize for the incovenience. We take our Customer' concerns seriously and we will have this looked into.Thank you for your positive feedback. Kind Regards Mantis Customers Service Team

Date of publication
05/03/2018
Date of order
26/02/2018
05/03/2018
Quick and efficient response to what after all was a very small order. Would have thought that the P&P was a little excessive as it was more than the cost of the product
4.67
Excellent

mantis.uk.com replies: 20/03/2018
We would like to thank you for your comment and your inputs are very helpful for improving our service .Therefore, we have revised our P&P Scale and we are pleased to announce that a lower postage fee of £2.00 is available now on our website for orders of £10.00 and under. We thank you once more and we look forward to assisting you in the near future. Kind Regards Customers Service Team

Date of publication
05/03/2018
Date of order
25/02/2018
05/03/2018
So far so good
5.00
Excellent

mantis.uk.com replies: 20/03/2018
Thank you for your positive comment. Kind Regards Mantis Customer Services Team

Date of publication
04/03/2018
Date of order
25/02/2018
04/03/2018
Couldn’t fault it the service was really good
5.00
Excellent

mantis.uk.com replies: 20/03/2018
Thank you for your lovely note. Kind regards, Mantis Customers Service Team

Date of publication
04/03/2018
Date of order
21/02/2018
04/03/2018
excellent all round
5.00
Excellent

mantis.uk.com replies: 20/03/2018
We thank you so much for your positive feedback. Mantis Customer Services Team

Date of publication
02/03/2018
Date of order
23/02/2018
02/03/2018
I bought a Mantis Tiller and attachments quite a few years ago and the Honda Engine and other parts have stood up well. Overall it's a good machine. Spare parts are expensive and limited and I'm a little surprised that they don't provide cheaper alternatives than manufacturers originals, even though they are on ebay for a fraction of the price. Also no real service beyond the main dealer.
4.00
Good

Date of publication
28/02/2018
Date of order
20/02/2018
28/02/2018
Original quality, best price, quick delivery, bang on time.
What more could a customer want.
Well done Mantis and DPD couriers
5.00
Excellent

mantis.uk.com replies: 20/03/2018
Thank you for your lovely note. We really appreciate you taking the time to share your experience with us .

Date of publication
27/02/2018
Date of order
24/01/2018
27/02/2018
Delivery on time, packaging excellent.
Instructions and machine good, but haven't been able to use yet so good so far.
4.33
Good

mantis.uk.com replies: 20/03/2018
Thank you for your positive feedback. Kind Regards Mantis Customer Services Team

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
4th floor, Lincoln House 300 High Holborn
WC1V 7JH London
United Kingdom
Tel: 0800 988 4828
UK Freephone
info@mantisshop.uk.com
mantis.uk.com
Owner
Mantis UK LTD
Orchard House, Hempshaw Lane
Sk1 4LH Stockport, Cheshire
United Kingdom
Trade register
Companies House 03488630
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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