mantis.uk.comReviews

: 726GoodCertified

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mantis.uk.com- Logo - reviews
mantis.uk.com- Logo - reviews

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Mantis UK Limited Company
25 Kennedys Law Llp, Fenchurch Avenue
EC3M 5AD London
United Kingdom
Authorised representative
Véronique Bouillot

Reviews for mantis.uk.com

4.36/5.00
Good
How is the rating calculated?

86 reviews in the last 12 months

78 %
6 %
3 %
2 %
10 %
726 total reviews

What other customers say about their experience with mantis.uk.com

1 month ago
Not a good to deal with parts ordered and paid for ! Parts have not arrived ,no money refunded and the won't answer emails or calls . EP Barrus no nothing of the order. Not Happy, Customer service 0 Delivery 0 etc etc
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3 months ago
I have now received most of my order, haven't had the sparkplug. Given the current world circumstances I am happy to say leave this now. My order was placed during a time of changeover with suppliers, French company to an English company.
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3 months ago
All good
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3 months ago
Spare part was despatched via Lettre Prioritaire from Mantis France on the day I ordered it. However it then took over 2 weeks to be delivered in the UK. Parts were fine, have been installed and the Mantis is now fully operational.
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3 months ago
part of order missing_i ordered 2 spark plugs but only one was in package, I paid for two
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3 months ago
I have the ergonomic 4 stroke petrol machine it arrived 3 weeks ago and I seem to be using it more every day. Took a couple of days to get used to working backwards, but now I am in charge. I am amazed at the power generated by the very quiet 25cc engine, at present I am grinding up 2 old large compost heaps. The end product is better than any shop bought compost. Expensive but worth every penny.
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3 months ago
Don`t bother with them no goods have arrived,no response to my email either, will be requesting a refund.
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3 months ago
I ordered a composter as the product had been highly recommended. However, box was open on delivery, large amount of missing items, loads of emails sent to different email addresses- no reply or they only deal with tillers! Referred to France - no help either. Website gives no details on returns or missing parts process. appalled with lack of service and help from them. These are not cheap product
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3 months ago
The products have not arrived. I have no notifications about the delivery or even the order confirmation and no one responds to emails. Where is my package?
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3 months ago
Quick delivery and good service
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3 months ago
The tiller wouldn't start, it was sorted quickly but the instructions didn't translate fully from French to English.
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3 months ago
2 weeks and still no delivery, no communication... Terrible service
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3 months ago
Still waiting for goods
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3 months ago
Pre-paid order arrived 08-04-20 with three items missing. Could not contact anyone by telephone or email shown on Sales Invoice. Have also tried another couple of emails to separate Mantis email addresses and still waiting for a response. Appreciate the present virus problem and Easter week-end but I thought I would have had some response.
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3 months ago
Prompt delivery,exceptional under present conditions !!
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4 months ago
Always a great experience with Mantis, their service as good as their kit!
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4 months ago
Very good service parts arrived on time has said.
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4 months ago
Delivered promptly goods of excellent quality
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4 months ago
My order is placed at the UK website, Because i need to buy 230V electrical cord 1000w tiller. But your Customs service has been transferred my order to your Head Dept at New York. Howover, the U.S. website did not sales the 1000W electric cord tiller, they hold me to buy at the UK website. OH. What can I do? Are there any website accept the international shipping order buy form Hong Kong?
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4 months ago
Good machine, easy to assemble and use. Surprisingly quiet when running.
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