Certificate for mantis.uk.com

No. X3DD5CAC6AD0127FA491776F04D04E94A
 

Approved on
12/07/2016
Valid until
11/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mantis.uk.com



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 179 Trusted Shops reviews collected in the last 12 months.
In total, mantis.uk.com has already collected 494 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/10/2018
Date of order
12/10/2018
19/10/2018
Gave this site 4 stars as I had no reason to use the customer service. Every thing went well the only reason that I did not give this site 5 stars was purely because I had no prior advice that I was ordering from a French store. When did Mantis move from the West Country?
4.67
Excellent

Date of publication
19/10/2018
Date of order
12/10/2018
19/10/2018
Excellent
5.00
Excellent

Date of publication
14/10/2018
Date of order
07/10/2018
14/10/2018
Ordered a fuel line for our Mantis rotovator, delivery good, fits perfectly.
4.00
Good

Date of publication
13/10/2018
Date of order
06/10/2018
13/10/2018
Everything ok until you come to payment , postage went from 2pound up to 2-50 why , i stay in the uk not the moon.
4.33
Good

Date of publication
04/10/2018
Date of order
27/09/2018
04/10/2018
Good service and quick
4.33
Good

Date of publication
04/10/2018
Date of order
25/09/2018
04/10/2018
Well packaged and received in good shape,fitted all parts
5.00
Excellent

Date of publication
01/10/2018
Date of order
23/09/2018
01/10/2018
Delivery could have been quicker
3.67
Good

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Easy to use website. Prompt service. Delivery within time frame.
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Straight forward. No problem.
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Quick efficient service and product as described
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
good and quick
5.00
Excellent

Date of publication
18/09/2018
Date of order
11/09/2018
18/09/2018
Small order very easy to place order arrived 2 days later as promised
5.00
Excellent

Date of publication
18/09/2018
Date of order
11/09/2018
18/09/2018
Just what I would expect for a first rate product.
4.33
Good

Date of publication
13/09/2018
Date of order
04/09/2018
13/09/2018
It would have been useful to have been advised the day/time of delivery otherwise no complaints at all. Good quality product.
5.00
Excellent

Date of publication
13/09/2018
Date of order
06/09/2018
13/09/2018
Submitted request for replacement of broken part with a lifetime guarantee. Very simple process of verification and broken part replaced within five days. No fuss, no prevarication, updated on what was happening at each stage. Superb service.
5.00
Excellent

Date of publication
11/09/2018
Date of order
04/09/2018
11/09/2018
excellent thank you
5.00
Excellent

Date of publication
09/09/2018
Date of order
02/09/2018
09/09/2018
Easy to use website fast delivery
Excellent what more can I say
5.00
Excellent

Date of publication
07/09/2018
Date of order
31/08/2018
07/09/2018
exellent,no problems
5.00
Excellent

Date of publication
07/09/2018
Date of order
30/08/2018
07/09/2018
I don't leave comments
5.00
Excellent

Date of publication
05/09/2018
Date of order
28/08/2018
05/09/2018
your courier arrived bang on time that was given by their tracking excellent service from yourselves and DPD the most efficient from ordering to receiving the goods ordered,thanking Mantis for keeping me informed at every stage of my order and your expediency with processing it from start to finish thanking you once again.
5.00
Excellent

Date of publication
03/09/2018
Date of order
27/08/2018
03/09/2018
It is a sturdy and well made composter.
I have finally managed to put it together and am using it. But it wasn't the easiest product to put together despite excellent guidance given in the leaflet.
It is definitely big enough for a small household. But while the compost matures I need a second container for the vegetable waste that accumulates in the mean time. A two compartment one would be goo
5.00
Excellent

Date of publication
03/09/2018
Date of order
26/08/2018
03/09/2018
Apart from a rather 'clunky' web site, the products arrived very promptly. Very pleased
5.00
Excellent

Date of publication
02/09/2018
Date of order
24/08/2018
02/09/2018
Alls items delivered as ordered and on time.
5.00
Excellent

Date of publication
01/09/2018
Date of order
23/08/2018
01/09/2018
fast, efficient, works. Very expensive for what was needed, but thats Mantis
5.00
Excellent

Date of publication
30/08/2018
Date of order
21/08/2018
30/08/2018
ordering etc fine, but delivery slow. Received 7 days after ordering...

I had hoped to receive it in time to use it over weekend, but in event it arrived on the tues day after holiday. Now I will need to wait for some time for the ground to dry out after heavy rain over the weekend.

Time slot not given until after midday on day of delivery and this was missed by 20 minutes. .
3.67
Good

Date of publication
28/08/2018
Date of order
15/08/2018
28/08/2018
Machine not as good as claimed
Delivery slow
3.33
Fair

Date of publication
25/08/2018
Date of order
17/08/2018
25/08/2018
Delivery on time and speedy.
5.00
Excellent

Date of publication
25/08/2018
Date of order
17/08/2018
25/08/2018
Some fitting instructions would have been appreciated. Had to look on utube to check. Otherwise no problems
4.33
Good

Date of publication
22/08/2018
Date of order
14/08/2018
22/08/2018
Received.part promptly and. As ordered
4.50
Excellent

Date of publication
20/08/2018
Date of order
13/08/2018
20/08/2018
Sent wrong item
3.67
Good

Date of publication
18/08/2018
Date of order
11/08/2018
18/08/2018
items and service absolutely first class
5.00
Excellent

Date of publication
14/08/2018
Date of order
07/08/2018
14/08/2018
Excellent products and services. Used this company's products for many years and proven high quality.
5.00
Excellent

Date of publication
07/08/2018
Date of order
31/07/2018
07/08/2018
Quick response and good delivery.
5.00
Excellent

Date of publication
06/08/2018
Date of order
25/07/2018
06/08/2018
Thank you for your prompt help
5.00
Excellent

Date of publication
05/08/2018
Date of order
29/07/2018
05/08/2018
Excellent company and products.
5.00
Excellent

Date of publication
05/08/2018
Date of order
29/07/2018
05/08/2018
Good describes the whole experience
4.00
Good

Date of publication
01/08/2018
Date of order
25/07/2018
01/08/2018
very very very good
5.00
Excellent

Date of publication
30/07/2018
Date of order
21/07/2018
30/07/2018
happy to recommend
5.00
Excellent

Date of publication
25/07/2018
Date of order
15/07/2018
25/07/2018
No issues. Delivered on time and ordering was easy.
5.00
Excellent

Date of publication
20/07/2018
Date of order
13/07/2018
20/07/2018
List of contents says funnel included. No funnel in the package
4.33
Good

mantis.uk.com customer reviews

mantis.uk.com

mantis.uk.com was certified by Trusted Shops on 12/07/2016.

Contact
4th floor, Lincoln House 300 High Holborn
WC1V 7JH London
United Kingdom
Tel: 0800 988 4828
UK Freephone
info@mantisshop.uk.com
mantis.uk.com
Owner
Mantis UK LTD
25 Kennedys Law Llp, Fenchurch Avenue
EC3M 5AD London
United Kingdom
Trade register
Companies House 03488630
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mantis.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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