Duramat UKReviews

: 997ExcellentCertified

Details
Contact
Contact
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorised representative
Walker Brierley

Reviews for Duramat UK

4.77/5.00
Excellent
How is the rating calculated?

346 reviews in the last 12 months

86 %
10 %
2 %
1 %
1 %
997 total reviews

the most positive review


4 months ago
I ordered from Duramat, the product I wanted was out of stock. Next day a member of their team contacted me with the alternatives or lead time for what i ordered. I selected alternative and it arrived 2 days later. Really easy to lay if i wasnt going slow for covid lockdown i reckon could have laid in a few hours (quite a bit of cutting) would reccomend they are great tiles and look awesome laid.
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the most critical review


7 months ago
Having ordered a pallet of goods, I gave details to the delivery company by email, as when I called nobody could help me. I gave details of our house, the access and the driveway. these emails were read, but no call or questions. On the day of delivery, the order could not be delivered due to the gate and the gravel drive not suitable for fork lift. I was then made to feel it was my fault - avoid.
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Read the most positive or most critical review

Positive
Critical
4 months ago
I ordered from Duramat, the product I wanted was out of stock. Next day a member of their team contacted me with the alternatives or lead time for what i ordered. I selected alternative and it arrived 2 days later. Really easy to lay if i wasnt going slow for covid lockdown i reckon could have laid in a few hours (quite a bit of cutting) would reccomend they are great tiles and look awesome laid.
Read more
7 months ago
Having ordered a pallet of goods, I gave details to the delivery company by email, as when I called nobody could help me. I gave details of our house, the access and the driveway. these emails were read, but no call or questions. On the day of delivery, the order could not be delivered due to the gate and the gravel drive not suitable for fork lift. I was then made to feel it was my fault - avoid.
Read more

What other customers say about their experience with Duramat UK

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2 months ago
A perfect fit...!
 Verified review|
3 months ago
I ordered just at the point of lockdown. Unfortunately the tiles I wanted were out of stock and therefore had to wait until more were produced. Once they were I received them in 2 days. Tiles are of good quality and will add to my existing tiles. They have done a good job working in difficult circumstances
 Verified review|
3 months ago
Great service fast delivery and a great product. Laid the garage in a couple of hours and with the aid of my electric saw the corners and angles were a breeze. My garage to gym conversion is complete and Im very happy.
 Verified review|
3 months ago
Comms were excellent leading up to delivery. Alex kept me fully informed of the status of my order. Driver loaded on pallet truck on my drive as requested.Tiles are excellent and easy to lay.
 Verified review|
3 months ago
Really pleasant and helpful customer service, products arrived super fast by courier and they are exceptional quality and easy to fit. Will definitely be using for our next project.
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3 months ago
Fantastic service from communication over phone to emails keeping me informed to the delivery driver. Well happy with product, will definitely use again and cannot recommend enough
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3 months ago
Great service, great communication & great product. I can't rate highly enough. Thanks
 Verified review|
3 months ago
First class
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4 months ago
I ordered from Duramat, the product I wanted was out of stock. Next day a member of their team contacted me with the alternatives or lead time for what i ordered. I selected alternative and it arrived 2 days later. Really easy to lay if i wasnt going slow for covid lockdown i reckon could have laid in a few hours (quite a bit of cutting) would reccomend they are great tiles and look awesome laid.
 Verified review|
4 months ago
Very impressed with this product, the tiles are easy to lay and fit together with almost no sign of the joint, it looks like a single carpet on the garage floor. It’s also very easy to work, I found cutting it with a hand saw, 9T 10 P worked best for me, and you can dress the edge with a surform, just to clean it if you want. The whole team at the warehouse are great to deal with, we will buy mor
 Verified review|
4 months ago
Bit of an odd review as to be fair the goods (rubber floor tiles) were excellent and easy to install. Very pleased with the finish and look using this product. Big difference to a painted garage floor thermally and acoustically. I ordered a lighter grey tile but the batch was mixed with some darker ones. Only a slight colour difference which I spotted early. No time to fuss about reordering!
 Verified review|
4 months ago
I purchased Black DuraTile floor tiles for my double garage. The free Checker Plate and Tread Plate samples were good but a phone call with Mark convinced me that DuraTile was the way to go (despite his assurance that they were overkill). They were delivered in 3 days and were really easy to lay. I used 4 difference saws to cut them - depending on what cuts were required and they look great.
 Verified review|
4 months ago
The goods i ordered were out of stock but I was contacted quickly to give me the option of waiting or choosing something different. Deliver was arranged quickly, but the actual delivery company let the whole service down. The requested phone call for delivery never came even though the delivery company confirmed it would causing significant inconvenience.
 Verified review|
4 months ago
Firstly I’m very pleased with your products they are a very good quality and finish Secondly I’m pleased with your service and delivery service would definitely recommend this to anyone looking for a flooring in there space easy to put together and fits tightly together with a flush finish give it a go you won’t be disappointed.
 Verified review|
4 months ago
Great communication and customer service from Dan at Duramat, prompt delivery and excellent product. Easy to install and appears to be a superior quality product.....Time will tell. Overall, couldn't be happier with the product and service received. Thanks Duramat.
 Verified review|
4 months ago
Very easy to deal with via website, prompt delivery I have only given 4 stars for delivery as the bottom part of the pack had slipped out of how it was packed - does not look like anything is damaged though - driver was good and helpful
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4 months ago
Absolutely brilliant service from Duramat uk. Our order for the black mats were in low stock, but we were contacted promptly and a new order was sent out. Quick, prompt and friendly service. And the delivery driver was very helpful.
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4 months ago
Purchased mats for an harley-davidson and mats are great quality however I would recommend measuring before purchasing a set as I had to buy more with the HD being so long and it will cost you more in postage.
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4 months ago
Really helpful in the office when I had to ring to correct my online order, tiles were delivered before I knew it and laid the same day, excellent product especially as its made from recycled materials.
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4 months ago
Prompt delivery with zero issues. Products are great quality at an unbeatable price - the perfect value for money formula. Will be shopping with Duramat again in future for sure.
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