Certificate for 4delonghi.co.uk

No. X3AABE6459C444583735657D4142AF3EF
 

Approved on
05/08/2013
Valid until
04/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 4delonghi.co.uk



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 123 Trusted Shops reviews collected in the last 12 months.
In total, 4delonghi.co.uk has already collected 124 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2019
Date of order
10/04/2019
20/04/2019
Fast delivery, I am very pleased
4.67
Excellent

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Part delivered was not a fit for my machine, although stated as correct on the website. However I was able to use the. Washer which did the repair.
4.33
Good

Date of publication
15/04/2019
Date of order
14/02/2019
15/04/2019
good
5.00
Excellent

Date of publication
15/04/2019
Date of order
22/03/2019
15/04/2019
good
5.00
Excellent

Date of publication
15/04/2019
Date of order
17/03/2019
15/04/2019
good
5.00
Excellent

Date of publication
04/04/2019
Date of order
09/02/2019
04/04/2019
Like a lot the product and the selection in the shop, the experience was good but the delivery take a long time, was pretty cheap but there no other option for international shipping to Mexico, i will buy again for sure.
4.33
Good

Date of publication
23/03/2019
Date of order
11/03/2019
23/03/2019
good
5.00
Excellent

Date of publication
23/03/2019
Date of order
03/02/2019
23/03/2019
good
5.00
Excellent

Date of publication
23/03/2019
Date of order
16/01/2019
23/03/2019
good
5.00
Excellent

Date of publication
23/03/2019
Date of order
28/12/2018
23/03/2019
good
5.00
Excellent

Date of publication
23/03/2019
Date of order
23/12/2018
23/03/2019
good
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Parcel arrived on time with information received to acknowledge delivery time.well pleased.
5.00
Excellent

Date of publication
08/03/2019
Date of order
16/02/2019
08/03/2019
Received replacement reservoir quickly but it had a crack in it so unusable. Customer services helpful with instructions to return it and order another one but wouldn’t just send a replacement. I fidnuwant to pay again before receiving refund for faulty item.
Used tracked return.They received the item over 2 weeks ago and I am still waiting for my refund.
2.33
Poor

Date of publication
07/03/2019
Date of order
28/02/2019
07/03/2019
Quick and easy,well packaged item
5.00
Excellent

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Excellent service - would highly recommend
5.00
Excellent

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Fast delivery
5.00
Excellent

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Good after sales service for a first class product
5.00
Excellent

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
Brilliant Service very quick, item perfect.
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Royal Mail let it down by saying delivery guide was morning but it came late afternoon when we could no longer wait in. luckily it was able to be put through door .
Goods fine in every way. No complaints with company at all.
4.33
Good

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Great service
5.00
Excellent

Date of publication
26/02/2019
Date of order
15/02/2019
26/02/2019
thanks
5.00
Excellent

Date of publication
26/02/2019
Date of order
18/02/2019
26/02/2019
excellent
5.00
Excellent

Date of publication
26/02/2019
Date of order
19/02/2019
26/02/2019
the reason for the poor rating is as follows, looked on your website for part required, it was unable to identify our model number although the microwave was only purchased 16 months ago.Phoned customer helpline, they could not either, so passed it to support team.Went back on website found a waveguide shield, checked size it looked identical to the item wanted, so ordered it. Poor support
3.67
Good

Date of publication
22/02/2019
Date of order
14/02/2019
22/02/2019
Very Quick to arrive and exactly what I ordered. Just wish the part was made of metal so it didn't break every couple of years.... I would pay more for a metal part that lasted... otherwise great
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
De Longhi drip tray I ordered is perfect for my coffee machine, even better than the original. Great service all round.
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
aok
5.00
Excellent

Date of publication
19/02/2019
Date of order
09/02/2019
19/02/2019
It arrived in good time, well packaged without any problems. An easy and good quality purchase.
5.00
Excellent

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Excellent goods and service
Thanks
5.00
Excellent

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Arrived on time, item as described.
5.00
Excellent

Date of publication
18/02/2019
Date of order
30/01/2019
18/02/2019
ordered parts from company in US and waited four weeks before i canceled and ordered from you. received my order in in Nevada , USA in seven days.
Thanks good job
4.33
Good

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
The scores speak for themselves.
5.00
Excellent

Date of publication
16/02/2019
Date of order
03/02/2019
16/02/2019
delivered on time, fitted perfectly
5.00
Excellent

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Did what I needed
4.00
Good

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Very good A+++
5.00
Excellent

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
Quick delivery thank you.
4.33
Good

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
No technical help available over phone even after a £170 repair they would only accept the machine being sent to them again.
I have decided to repair the machine myself & have ordered the parts as I already have stripped the machine down to identify the problem prior to the previous repair.
3.33
Fair

Date of publication
13/02/2019
Date of order
05/02/2019
13/02/2019
The whole process of ordering on line was smooth, giving me no problems. The parts ordered fiitted perfectly.
5.00
Excellent

Date of publication
12/02/2019
Date of order
03/02/2019
12/02/2019
The product came in few days.
5.00
Excellent

Date of publication
12/02/2019
Date of order
01/02/2019
12/02/2019
The orders they sent me were not compatible with my Delonghi coffee machine.
1.67
Poor

Date of publication
11/02/2019
Date of order
31/01/2019
11/02/2019
Delivery by Royal Mail took a little longer than I expected but the spare part was as ordered.
4.50
Excellent

4delonghi.co.uk customer reviews

4delonghi.co.uk

4delonghi.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
4delonghi.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 4delonghi.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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