Certificate for 4delonghi.co.uk

No. X3AABE6459C444583735657D4142AF3EF
 

Approved on
05/08/2013
Valid until
04/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 4delonghi.co.uk



Good

4.35/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 17 Trusted Shops reviews collected in the last 12 months.
In total, 4delonghi.co.uk has already collected 18 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
As previously mentioned badly packaged as needle sticking out of side of package. A hazard for me or anyone else who comes into contact with it. Very happy with the product and the speed of delivery. Packaging needs looking at
4.67
Excellent

Date of publication
11/12/2018
Date of order
03/12/2018
11/12/2018
Excellent buying experience Would definitely recommend Fab communication about delivery date and arrived when it was supposed to.
5.00
Excellent

Date of publication
11/12/2018
Date of order
03/12/2018
11/12/2018
I purchased an LPG conversion kit for my cooker, the kit arrived and contained only three jets even though the cooker has four. The customer service department is sending me the fourth jet in the post, it has yet to arrive.

Well done Steve Richardson in your Customer Service but really only three jets in you pack and the fourth one needs to be purchased separately
4.33
Good

Date of publication
10/12/2018
Date of order
02/12/2018
10/12/2018
Easy web site to use, and got the right part & fits perfect, simple
5.00
Excellent

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
Paid £5 for next day delivery. Arrived 5 days later Close to having oven cut off
2.33
Poor

Date of publication
06/12/2018
Date of order
29/11/2018
06/12/2018
An original part delivered well on time.
5.00
Excellent

Date of publication
06/12/2018
Date of order
29/11/2018
06/12/2018
Totally satisfied
5.00
Excellent

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
Is amazing radiator, very quite working,very easy to set temperature. Looks very good
5.00
Excellent

Date of publication
05/12/2018
Date of order
26/11/2018
05/12/2018
The product does not work. I have no idea how to claim a refund or how to return it because there was no paperwork with the product.
1.67
Poor

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
very good service thankyou
5.00
Excellent

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
Very good service, excellent delivery very quick,
5.00
Excellent

Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
Quick dispatch, right order, I personally think that postage is very expensive, more for postage than the product if I wanted next day delivery, however, normal 3-5 day delivery and it was here within a couple of days.
3.67
Good

Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
Excellent service. I was afraid I'd have to buy a new coffee maker when the water tank started leaking. I found one on De Longhi's website and it arrived two days later.
5.00
Excellent

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
What can you say it's a on off device but it work perfectly
5.00
Excellent

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
It took three e mails to get a reply to help me find the part. By which time I had taken a flyer and ordered the tap.
I also asked about the O ring in the top part of the fitting and was told it came as a complete unit. Beware the O ring is not supplied.
Should have taken 3-5 days it took six and I live approx 30 miles away.
Used O ring from old tap but all is fixed and working OK.
3.33
Fair

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
Part works well
4.00
Good

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
order came very fast, excellent
5.00
Excellent

4delonghi.co.uk customer reviews

4delonghi.co.uk

4delonghi.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
tnaveed@connect-service.co.uk
4delonghi.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Jonathan Metcalfe
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 4delonghi.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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