Certificate for nordicnest.com

No. X3A00674582A78F9F7B99F684C8974B10
 

Approved on
07/10/2015
Valid until
08/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for nordicnest.com



Excellent

4.78/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,006 Trusted Shops reviews collected in the last 12 months.
In total, nordicnest.com has already collected 2,034 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/06/2019
Date of order
15/05/2019
14/06/2019
Prompt delivery, excellent customer service
5.00
Excellent

Date of publication
12/06/2019
Date of order
13/05/2019
12/06/2019
A lovely experience, some items came a little damaged, but was offered a discount which I was happy to take. I re-ordered some other things which were perfect. I'll definitely order again in the future
5.00
Excellent

Date of publication
12/06/2019
Date of order
12/05/2019
12/06/2019
Good
5.00
Excellent

Date of publication
11/06/2019
Date of order
12/05/2019
11/06/2019
Everything was perfect.
5.00
Excellent

Date of publication
11/06/2019
Date of order
01/05/2019
11/06/2019
Purchased a brass and a black toilet roll holder and whilst the brass one is fine, the finish on the black one is so rough that we cannot use it for its purpose. This as the fibres of the toilet roll are shread and stick to the face of the holder, deeming it useless and not fit for purpose. On top of this we had to wait so long for them to be delivered we forgot that we had ordered them
2.00
Poor

Date of publication
10/06/2019
Date of order
11/05/2019
10/06/2019
poor communication and was not told items were not in stock
2.67
Fair

nordicnest.com replies: 11/06/2019
Dear customer, We are sorry to hear you are disappointed with your experience. We always aim to have clear information on the website about back ordered items but we will take your comments on board for the future. Kind regards Nordic Nest

Date of publication
10/06/2019
Date of order
11/05/2019
10/06/2019
Brilliant service. Goods exactly as described. Excellent price. Very well packaged too. Would definitely buy again.
5.00
Excellent

nordicnest.com replies: 11/06/2019
Dear valued customer, We are very happy to know that you had an enjoyable shopping experience. We look forward to seeing you again in the future. Kind regards Nordic Nest

Date of publication
07/06/2019
Date of order
07/05/2019
07/06/2019
happy with service
5.00
Excellent

nordicnest.com replies: 11/06/2019
Dear valued customer, We are pleased to hear you had a good experience with us. Kind regards Nordic Nest

Date of publication
06/06/2019
Date of order
07/05/2019
06/06/2019
Courteous service, goods as illustrated,arrived in well packed container.Will use firm again
5.00
Excellent

nordicnest.com replies: 11/06/2019
Dear Customer, Thank you for your feedback, we look forward to seeing you again in the future. Kind regards Nordic Nest

Date of publication
06/06/2019
Date of order
07/05/2019
06/06/2019
I ordered a table top clock by house doctor. It looks great but it has such a loud tick, if I'd have seen a review beforehand I wouldn't have ordered it. And returning to Sweden would have cost more than the clock cost.
4.00
Good

nordicnest.com replies: 11/06/2019
Dear Customer We are sorry to hear that the product you ordered did not meet your expectations. You are welcome to email our customer service team at info@nordicnest.com and someone will be able to advise about the solutions we can offer. Kind regards Nordic Nest

Date of publication
04/06/2019
Date of order
05/05/2019
04/06/2019
Packaging and post sales service were on point.
5.00
Excellent

nordicnest.com replies: 11/06/2019
Dear valued customer Thank you for your feedback, we are pleased to hear you enjoyed your experience. Kind regards Nordic Nest

Date of publication
03/06/2019
Date of order
04/05/2019
03/06/2019
Lovely item and all round good experience, thank you.
5.00
Excellent

nordicnest.com replies: 04/06/2019
Dear valued customer, we are pleased to hear you enjoyed shopping with us, we hope you enjoy your products. Kind regards Nordic Nest

Date of publication
03/06/2019
Date of order
03/05/2019
03/06/2019
Great Retail Website
5.00
Excellent

nordicnest.com replies: 04/06/2019
Dear valued customer, we are grateful for your kind feedback. Kind regards Nordic Nest

Date of publication
02/06/2019
Date of order
03/05/2019
02/06/2019
All good
5.00
Excellent

nordicnest.com replies: 04/06/2019
Thank you for your comments. Kind regards Nordic Nest

Date of publication
31/05/2019
Date of order
01/05/2019
31/05/2019
Excellent as always. Came quickly, well packaged and beautiful item. Happy customer.
5.00
Excellent

nordicnest.com replies: 04/06/2019
Dear valued customer, we are very pleased to hear you are happy with your purchase. We hope to see you in the future. Kind regards Nordic Nest.

Date of publication
30/05/2019
Date of order
30/04/2019
30/05/2019
Lovely products
5.00
Excellent

nordicnest.com replies: 04/06/2019
Dear customer, thank you for your comments, we hope to see you again in the future. Kind regards Nordic Nest

Date of publication
28/05/2019
Date of order
26/04/2019
28/05/2019
Delivered on time. Item in perfect condition. Would use again
5.00
Excellent

nordicnest.com replies: 29/05/2019
Dear Customer, thank you for your positive feedback, we hope you enjoy your items. Kind regards Nordic Nest.

Date of publication
28/05/2019
Date of order
26/04/2019
28/05/2019
Beautiful cups, exactly what I wanted, high quality and great customer service.
5.00
Excellent

nordicnest.com replies: 29/05/2019
Dear Customer, thank you for your review, we're happy to hear you are pleased with your order and the service you received from us. Kind regards, Nordic Nest

Date of publication
28/05/2019
Date of order
28/04/2019
28/05/2019
Great retailer, very good value and product range
4.67
Excellent

nordicnest.com replies: 29/05/2019
Dear Customer, thank you for your feedback. We are very happy to hear you like our products. Kind regards, Nordic Nest

Date of publication
27/05/2019
Date of order
27/04/2019
27/05/2019
The cups are beautiful, they arrived on time and very well packaged.
5.00
Excellent

nordicnest.com replies: 29/05/2019
Thank you for your positive feedback, we hope you enjoy your items. Kind regards Nordic Nest.

Date of publication
25/05/2019
Date of order
25/04/2019
25/05/2019
Couldn’t get any answer from customer service why my order was returned by DHL to the shop. They’ve just refunded coz had no reply from DHL This is ridiculous, guy It takes ONE call to find it out Have no idea how to buy from you again Disaster
2.33
Poor

nordicnest.com replies: 27/05/2019
We are sorry to hear you are disappointed with the service you received. We were waiting for DHL to investigate why your parcel was returned to us however the parcel arrived in the mean time and the refund was issued automatically. We do apologise for this. I can see my colleague has sent you a discount code as an apology for the inconvenience. Kind regards Nordic Nest.

Date of publication
24/05/2019
Date of order
29/01/2019
24/05/2019
The parcel arrived on time and well packed.
5.00
Excellent

nordicnest.com replies: 27/05/2019
Dear customer Thank you for your feedback, we hope you enjoy your purchases. Kind regards Nordic Nest

Date of publication
23/05/2019
Date of order
23/04/2019
23/05/2019
A+A+A+
5.00
Excellent

nordicnest.com replies: 27/05/2019
Dear customer, thank you for your positive feedback, we hope you enjoy your items. Kind regards Nordic Nest.

Date of publication
21/05/2019
Date of order
22/03/2019
21/05/2019
Very good quality
5.00
Excellent

nordicnest.com replies: 22/05/2019
Dear valued customer, thank you for your feedback, we are happy to know you are pleased with your purchase. Kind regards, Nordic Nest

Date of publication
21/05/2019
Date of order
21/04/2019
21/05/2019
Great service
5.00
Excellent

nordicnest.com replies: 22/05/2019
Dear valued customer, thank you for your review, we're happy to hear you are pleased with the service you received from us. Kind regards, Nordic Nest

Date of publication
19/05/2019
Date of order
19/04/2019
19/05/2019
Fantastic service and great products. Well packaged and quick delivery
5.00
Excellent

nordicnest.com replies: 20/05/2019
Valued customer, thank you for your review, we're happy to hear you are pleased with the service you received. Kind regards, Nordic Nest

Date of publication
17/05/2019
Date of order
16/04/2019
17/05/2019
Stylish product good comms on delivery.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Valued customer, thank you for your review. We are pleased to hear you are happy with the items you received, kind regards, Nordic Nest

Date of publication
15/05/2019
Date of order
15/04/2019
15/05/2019
I love your product range, it’s so my style.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Valued customer, thank you for your review. We are happy to hear you like our style! Kind regards, Nordic Nest

Date of publication
15/05/2019
Date of order
15/04/2019
15/05/2019
Great support and exact product I would like to have. Delivery was not as fast as I expected, but still good enough.
4.67
Excellent

nordicnest.com replies: 20/05/2019
Dear valued customer, thank you for your feedback. We are always looking for ways to improve our services and will take your comments on board for the future. Kind regards, Nordic Nest

Date of publication
14/05/2019
Date of order
14/04/2019
14/05/2019
Save delivery
5.00
Excellent

nordicnest.com replies: 15/05/2019
Dear customer, Thank you for your feedback. We are delighted to hear that you are pleased with the delivery of your order. Kind regards, Nordic Nest

Date of publication
13/05/2019
Date of order
13/04/2019
13/05/2019
Good website and well priced. Very well packed.
5.00
Excellent

nordicnest.com replies: 15/05/2019
Dear customer, Thank you for your feedback. We are glad to hear that you are pleased with your experience with us. Kind regards, Nordic Nest

Date of publication
13/05/2019
Date of order
12/04/2019
13/05/2019
Great
4.67
Excellent

nordicnest.com replies: 20/05/2019
Thank you for your feedback. Kind regards, Nordic Nest

Date of publication
12/05/2019
Date of order
12/04/2019
12/05/2019
Very satisfied with the purchase. Thank you.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Many thanks for your feedback, we are happy to know you are pleased with your purchase. Kind regards, Nordic Nest

Date of publication
12/05/2019
Date of order
12/04/2019
12/05/2019
Quick in responding to queries and updating delivery and discount for dekay
5.00
Excellent

nordicnest.com replies: 20/05/2019
Valued customer, many thanks for your feedback. We are delighted to hear you are happy with the service you received. Kind regards, Nordic Nest

Date of publication
11/05/2019
Date of order
11/04/2019
11/05/2019
Great product range.
Understanding and clear on return.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Dear valued customer, thank you for your comments, we always like to know when you are satisfied with the service you received. Kind regards, Nordic Nest

Date of publication
11/05/2019
Date of order
10/04/2019
11/05/2019
Lovely products keep me returning to Nordic Nest. I really value beng able to shop all things Scandinavian
4.67
Excellent

nordicnest.com replies: 20/05/2019
Dear valued customer, thank you for your feedback. We are very happy to hear you like our products. Kind regards, Nordic Nest

Date of publication
10/05/2019
Date of order
10/04/2019
10/05/2019
Quickly sent, without customs taxes, very good communications. Thank you.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Dear customer, many thanks for your feedback. We always like to hear when you are pleased with the service you have received. Kind regards, Nordic Nest

Date of publication
10/05/2019
Date of order
10/04/2019
10/05/2019
The lights I ordered came in excellent condition and are beautiful just as pictured on the website. The whole box was very very well packed to ensure no damages during shipping. Excellent
5.00
Excellent

nordicnest.com replies: 20/05/2019
Dear valued customer, we are delighted to hear you liked your lights, we hope to see you in the future. Kind regards, Nordic Nest

Date of publication
09/05/2019
Date of order
09/04/2019
09/05/2019
Excellent service.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Dear customer, thank you for your feedback, we hope to see you again. Kind regards, Nordic Nest

Date of publication
07/05/2019
Date of order
07/04/2019
07/05/2019
As always, my shopping experience with Nordic Nest was excellent.
5.00
Excellent

nordicnest.com replies: 20/05/2019
Dear valued customer, thank you for your kind feedback, we are always happy to hear from a returning customer. We hope to see you again. Kind regards, Nordic Nest

nordicnest.com customer reviews

nordicnest.com

Scandinavian Interior Design

nordicnest.com was certified by Trusted Shops on 07/10/2015.

At Nordic Nest (previously known as Scandinavian Design Center) you will find the best of what Scandinavian design has to offer, including contemporary home decor, true design classics and all time favourites. Choose from thousands of products from famous Scandinavian brands including Brita Sweden, Ferm Living, Marimekko, Muuto, String Furniture and Nordic Nest, just to name a few!

Contact
Amerikavägen 10
393 56 Kalmar
Sweden
info@nordicnest.com
nordicnest.com
Owner
Scand. Design Online AB
Amerikavägen 10
393 56 Kalmar
Sweden
Authorized representative
Bank Bergström
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with nordicnest.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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