The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
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Reviews for Original Murano Glass s.n.c. OMG
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2 Mar 2024
Verified review
Excellent Experience
From customer service to purchase and shipping, the process was easy. I was kept well informed during the shipping process and shipping was fast. This was a gift which was well received. The only problem I had was choosing an item because each work was so beautiful.
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2 Mar 2024
Verified review
The peefect gift
The design, pedigree and quality of the item as well as the excellent communication, delivery and price. As a Birthday present it went down a storm. There waa nothing that could have been done bettter
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2 Mar 2024
Verified review
I was offered another option as the piece I wanted was no longer in stock. Communication flowed smoothly. The item arrived, safely.
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19 Feb 2024
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J'ai acheté un très joli cadre photo. Ce qui me plait le plus c'est les feuilles d'or intégrées au verre.
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2 Mar 2024
Verified review
This company is first class.
From product quality to delivery to communication.
Highly recommended.
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2 Mar 2024
Verified review
Seamless shopping experience,great product, carefully packed, well shipped, timely arrival
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18 Feb 2024
Verified review
Excellent experience 👍
Can't think of anything that could be done better. Highly recommend!
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12 days ago
Verified review
Fast delivery, perfect & safe packed, excellent glasses
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2 Mar 2024
Verified review
Very nice Murano ist culture
Thanks for the very nice glases. I Like it very match.
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3 Mar 2024
Verified review
Excellent service, I live in Perth, Western Australia
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18 Feb 2024
Verified review
Excellent products and excellent products!
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2 Mar 2024
Verified review
Beautiful piece. Fast service & delivery.
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2 Mar 2024
Verified review
Liked the Product Classy
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2 Mar 2024
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2 Mar 2024
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2 Mar 2024
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2 Mar 2024
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21 Feb 2024
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5 Mar 2024
Verified review
Poor and unresponsive customer service.
Company shipped me item that was other than as indicated on its website. In order to return the item, OMG expects me to incur the shipping cost along with the customs duty that I paid. All told, it will cost me about $150 to return an item I paid $350 for. This is unfair!!! The mistake was theirs- they should cover the cost to return the item.
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5 Feb 2024
Verified review
Well done
I live in the U.S. and purchased ART COD. ID: 3153. I was kept updated on the delivery status by both DHL and OMG. The product matched what was depicted in the photos. The packaging was very robust. The only thing that I would point out is that the sizes for this product were listed in a dropdown list, and it was not immediately apparent to me that the product was available in multiple sizes.
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