Certificate for partmaster.co.uk

No. X366D79BBA0214AE049E03D994267BBE4
 

Approved on
05/08/2013
Valid until
04/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for partmaster.co.uk



Good

4.20/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 20 Trusted Shops reviews collected in the last 12 months.
In total, partmaster.co.uk has already collected 20 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/12/2018
Date of order
02/12/2018
14/12/2018
Ware defekt angekommen. Kunststoff ist zersplittert angekommen. 3 mal dem Verkäufer mitgeteilt. Doch der reagiert einfach nicht. Nie wieder.
1.00
Very Poor

Date of publication
14/12/2018
Date of order
11/12/2018
14/12/2018
Excellent service, my cooker element was ordered in the evening and came next day at 10:30. I would highly recommend this shop
5.00
Excellent

Date of publication
11/12/2018
Date of order
27/11/2018
11/12/2018
If I could possibly give this shop negative stars I would. I ordered two items 28 November and they still have not shipped them despite the website saying they were in stock. Now no one will respond to any messages, neither Partmaster or My Trusted Shops. I cannot find a way to cancel the order and get my money back because no one responds.
1.00
Very Poor

partmaster.co.uk replies: 13/12/2018
Dear Customer, I am sorry to hear of the issues experienced. At Partmaster we are always looking to improve our services. From looking into your order it has been confirmed that your issues have been dealt with. As the items were never dispatched no payment has been taken however your order has now been cancelled. Kind Regards, The Partmaster Team

Date of publication
05/12/2018
Date of order
22/11/2018
05/12/2018
Not arrived
2.33
Poor

partmaster.co.uk replies: 13/12/2018
Dear Customer, I am sorry to hear of the issues experienced. At Partmaster we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback. Your comments have been passed to the relevant department and it is something we are investigating internally and you will be contacted directly. Kind Regards, Partmaster Customer Care

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Easy experience in identifying and ordering right part
5.00
Excellent

Date of publication
30/11/2018
Date of order
23/11/2018
30/11/2018
All good
1.00
Very Poor

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Quick delivery of the right part - bit expensive, though
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Arrived within the time stated easy to install and now I have a oven that lets no heat escape.
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Awesome service thank you
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Good website with all the information I needed to complete the repair.
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
I ordered an 'original' part for my 15 plus year old multifunction oven and I paid for next day delivery. The part was correct and it arrived next day well within 24 hours of my order being placed. Excellent service. I will definitely recommend Partmaster
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Ordered on Thursday, delivered on Saturday, right part at a good price.
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
All ok
5.00
Excellent

Date of publication
29/11/2018
Date of order
21/11/2018
29/11/2018
Swift delivery and complete and undamaged.
5.00
Excellent

Date of publication
29/11/2018
Date of order
21/11/2018
29/11/2018
Excellent, will definitely use you again.
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Arrived sooner than expected and was what I needed.
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Thanks arrived to day fits perfectly
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Great service placed the order at 7:50pm night one part arrived and fitted by 12:15 the the next day. Impressive
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
as my delivery was via royal mail i could not track my order and stayed in but need not. The delivery was attempted on the one day i had already arrade to be out
4.00
Good

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
goods arrived pretty much on time
4.67
Excellent

partmaster.co.uk customer reviews

partmaster.co.uk

partmaster.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
comment@partmaster.co.uk
partmaster.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Jonathan Metcalfe
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with partmaster.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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