Find secure shops:

madeindesign.co.uk: 212 reviews

 
2

Good

4.27/5.00

Rating categories
Delivery (205)
4.17
4.17
Goods (202)
4.52
4.52
Customer service (206)
4.11
4.11
Overall rating
4.27
4.27
The score is calculated based on the reviews collected in the last 12 months. Since registration, a total of 233 reviews have been collected.

Customer reviews

212 Customer reviews

All  
Excellent service. Items were dispatched very quickly.
03/07/2015
2
Excellent
Expensive but quality service and products. Will definitely use again and/or recommend.
01/07/2015
2
Excellent
Quick delivery. Excellent product as described.
01/07/2015
2
Excellent
Customer Service was great, very helpful either by phone or by email. My good were excellent...just like the pics. I'm very happy and would order again thought this site.
30/06/2015
2
Excellent
Very satisfied
28/06/2015
2
Excellent
Excellent service - simple to order and efficient delivery. Gift wrapping was superb. Extremely satisfied with the shop - will definitely use them in the future and recommend to my friends.
27/06/2015
2
Excellent
Perfect thanks
23/06/2015
2
Excellent
All aspects of shopping with this company have been perfect. I am very pleased to have discovered them.
22/06/2015
2
Excellent
Excellent service Would recommend.
09/06/2015
2
Excellent
Excellent service. Questions were answered promptly, and the sale went without a hitch.
07/06/2015
2
Excellent
I've been using 'made in design' for years. I would highly recommend them.
28/05/2015
2
Excellent
Excellent communications and good prices
27/05/2015
2
Excellent
The glasses were as described and delivered very promptly
27/05/2015
2
Excellent
Delivered as promised, excellent if expensive goods
23/05/2015
2
Excellent
One of the item came broken but was replaced the next week after I sent the photos.
I particularly appreciate the range of design products available through Made in Design.
18/05/2015
2
Excellent
Ordered 4 x Fritz Hansen chairs 23/03/2015, as stated on their website: Availability: 4-5 weeks.

It is now 7.5 weeks and still no chairs, on my first call I was promised the chairs would be here this week :(, still no chairs, had to call again and was now promised the chairs should be here next week.

NO COMMUNICATION from this company, it would be nice to received updates on delayed orders..
15/05/2015
2
Very Poor
madeindesign.co.uk reply:
Thank you for your comments. We would like to apologise for the inconvenience and delay of this order. We can confirm that we cancelled your order on Friday and are ready to refund your PayPal account. We have sent to an e-mail about the refund. If you would like to discuss this further please don’t hesitate to contact us. MID
18/05/2015
I had to wait 2 weeks to receive my order because it wasn't unable in the warehouse but at the end I was satisfied with my goods, price and delivery so I will recommend it.
13/05/2015
2
Excellent
took a week or so to arrive but great price and quality
13/05/2015
2
Excellent
Very pleased with glasses
11/05/2015
2
Excellent
Received my beautiful light fittings safe and in one piece, packed in so well that nothing could have damaged them. Impressed at the way I was kept upto date on the tracking system. Definitely shop with them again. Fab quality too.
Only one thing I was worried about, on the conditions of delivery your meant to check the item, the DPD man told me to do it in my own time Miserable person too
07/05/2015
2
Excellent
06/05/2015
2
Excellent
I am very satisfied with my order.
29/04/2015
2
Excellent
Good, simple and transparent
23/04/2015
2
Excellent
Very happy with my Hay table. It was late on the delivery stated but I was informed and then it arrived as specified. Such a good price it was worth the extra wait.
23/04/2015
2
Excellent
Unfortunately the chair was supplied with a crack in it. But Made in Design arranged a return no fuss
23/04/2015
2
Good
Good price for a great product and efficient delivery
22/04/2015
2
Excellent
Excellent item with very reasonable delivery cost
22/04/2015
2
Excellent
Very satisfied. Cushion very well made. Will have more later. N.B. This review is in the wrong place It refers to the earlier order.
19/04/2015
2
Excellent
Happily order the product i was looking for a long time. Hope i am gonna receive as soon as possible and in a good conditions without any damage and problems. I wish that i will find more products i need it so i can do the other order again to buy a new product. Hope i will be receiving news about new products and sales you will have it. Thanks to make your buyers happy. Appreciate and regards
16/04/2015
2
Excellent
Delighted. A true half price bargain.
10/04/2015
2
Excellent
Took a while to be delivered but very pleased to have such a stylish coffee maker.
29/03/2015
2
Good
Eventually received very good quality stylish tea light holders from Germany which look good in my lounge. Actually ordered what was described as two candlesticks. Positive side to this is I now have, bought direct from Waterford in Ireland, two superb crystal candlesticks
26/03/2015
2
Fair
Love using this company. Use them regularly.
25/03/2015
2
Good
Ordered on 8th February and charged full amount. They contacted me to say they did not have the chair (in stock when ordered) on 25th February. Then after various followup emails with no reply, they came back to me on 18th March - 40 days after - saying they can not source the chair and now when I ask for refund they say in 10 days Is this legal??
Awful customer service No apology whatsoever
18/03/2015
2
Very Poor
madeindesign.co.uk reply:
Thank you for your comment. I would like to apologise again on our and the supplier's behalves for not being able to have the info earlier. The refund was done the day after we informed of this. Please contact us should you need to discuss this further. MID
26/03/2015
All went according to plan and my furniture arrived well packed and on time.
16/03/2015
2
Excellent
no comment
12/03/2015
2
Good
Really good, quick, as expected.
10/03/2015
2
Excellent
As is my previous experience, the goods from this supplier live up to the web description. Well packaged and timely delivery.
09/03/2015
2
Good
Excellent service. Excellent products. Very highly recommended.
06/03/2015
2
Excellent
Individually these are great however once stacked, they become extremely wonky- only three of the legs sit on the table.This begins to happen with only 2 trays stacked and the more trays you stack, the worse that it gets.
05/03/2015
2
Poor
madeindesign.co.uk reply:
Thank you for your comment. If you think that there might be a problem with the items please contact our after sales dept on sav@madeindesign.com Our team is here to help. Best regards, MID
13/03/2015

About madeindesign.co.uk