Reviews for Athleteshop.co.uk



Good

4.24/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,446 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,034 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Expensive delivery. Customer service email not responsive.
3.33
Fair

Straight forward ordering system, I got my ordere delivered on schedule. No problem, no hassle
5.00
Excellent

Fast delivery and right price
4.33
Good

Delivery and goods Excellent.Disappointed at the handling charge and charge for using debit card which was as much as the products I bought.ould be better maybe to have a sliding scalew
5.00
Excellent

I have only purchased my goods recently and as a Christmas present however, delivery excellent and packaging was secure. Im hoping that the goods will follow suit.
5.00
Excellent

Furygan gloves delivered promptly, I ended up having a problem with them as the seams were coming apart after only a few months of ownership. I contacted Athleteshop and a replacement pair were dispatched the same day. Excellent customer service
5.00
Excellent

The jacket is great, the quality and style is just what I wanted. It arrived exactly when it was meant to.
5.00
Excellent

Delivered item was high quality and arrived exactly on time as promised
5.00
Excellent

Terrible service and product
Ordered a size uk 5. When I received them they are more like a uk 7
MASSIVE
When I asked about returning was told I had to pay return even though they are not the size the advertised to be Return cost £38.00
NEVER ORDERING FROM THIS COMPANY AGAIN
BE WARNED
1.67
Poor

Quick delivery, notification of delivery good was able to change to a different delivery address. Goods packaged well. Pleased with the item.
5.00
Excellent

Easy to order, delivery locally in very quick time and good client communication.
Not a bad word to say about them.
5.00
Excellent

Efficient service with products at competitive prices.
4.33
Good

Great price and fast delivery
5.00
Excellent

Goods were quality and delivered on time as promised. Communications were very prompt.
5.00
Excellent

The Intex Challenger 2 boat was great. We used it for clearing weed from a large farm pond which now has ducks and ideal for model boats. I can see the Challenger being used for a lot of fun.
4.67
Excellent

Arrived on the date as promised, well packaged and exactly as advertised.
5.00
Excellent

The toy did not meet my expectations and your customer service seemed to think that was fine. I will not be dealing with your company again
1.00
Very Poor

order was on time and correct,good service.
5.00
Excellent

Fantastic online shop. I purchased a Awaraza karate gi for my son. He is over the moon with it. When I had a question re delivery they responded promptly and item arrived when they advised. I would definitely use again It was also the cheapest site for this product. Thanks Athlete shop
5.00
Excellent

everything OK
5.00
Excellent

I hadn't used Athleteshop before but as a first experience I would certainly use them again. Right product, good price, excellent service.
5.00
Excellent

Fast friendly product as described, my grandson loves it Thank you
5.00
Excellent

Quick delivery .. good stuff.
5.00
Excellent

Everything went very well
5.00
Excellent

Excellent all round service once again.
5.00
Excellent

Disappointed as this shop would not deliver to the Isle of Man.
2.33
Poor

Very impressed with the service. Emailed to tell me of a delay with my order but it still arrived when expected. Products (Haas brushes for greys) are exceptional so, although expensive, are worth the money.
5.00
Excellent

Best price and good delivery, highly recommended
5.00
Excellent

Quick delivery, good price point, seemless service from start to finish
5.00
Excellent

Rubbish
1.00
Very Poor

Customer service couldn't tell me anything about the product they were selling, then when it arrived is was completely wrong Am sending it back in hope that I will receive a refund for postage costs. In the meantime I'm having to order from another company as I need the item asap as i explained over the telephone. Will not be using them again.
1.67
Poor

Had an initial problem due to a bottle not been sealed properly & some leakage occurring but this got sorted out by customer services & a replacement was quickly issued.
4.67
Excellent

It is difficult to package full length road bike mudguards for postage, but Athleteshop managed it. The postal cost was accordingly high, but the combined price for the delivered mudguards was gratifyingly much less than the price I could have purchased them for locally. Delivery was made exactly when promised, and I was given a one hour time window for that delivery on the day. VG
4.67
Excellent

Best price, delivered on time and a terrific item. Very pleased with the whole process. Would definitely recommend to anybody.
5.00
Excellent

Delivery was too long and even when they said it would be delayed it was later still. Trying to speak to someone between the retailer and DPD who knew what was going on, was a challenge. On the upside, the lifters are excellent and I'm relieved I don't need to return them
2.67
Fair

All good apart from the packaging. The box arrived broken and in a very poor state. Luckily all the parts wren found in the bottom of the box.
4.67
Excellent

Great service and quick delivery
5.00
Excellent

Thought the packaging for a pair of shoes insoles was over the top making delivery more awkward.
3.00
Fair

I nearly didn't place an order after reading such mixed and very negative reviews but I thought I would take a gamble.
I can not fault this company. I oredered a Melia trailer seat, a lovely basil bike bel and seat cover. Easy to order online, confirmation emails of progress and three days later, as initially stated my order was delivered.
I will use this company again. Thank you
5.00
Excellent

Way too many negative’s to list. It’s a shame as their sale prices are great...
1.00
Very Poor

Athleteshop.co.uk customer reviews

Athleteshop.co.uk

Athleteshop - the number 1 in sporting goods!

Athleteshop is the number one shop in sporting goods. From football, fitness, sports gadgets, sports eyewear to outdoor products. Our webshop is aimed at individuals as well as businesses. Athleteshops' ambition from day one has been to offer the broadest and most comprehensive range in the field of sports equipment. Over the years Athleteshop has committed quite a few brands and the range now consists of 100,000 products.

Contact
13 Freeland Park, Wareham Road,
BH16 6FH Poole, Dorset
United Kingdom
customerservice@athleteshop.co.uk
Athleteshop.co.uk

Owner
Athlete.nl B.V.
Rostockweg 5
9723 HG Groningen
Netherlands
Trade register
Kamer van Koophandel 01182566
Authorized representative
Y. Solinger
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Athleteshop.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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