Reviews for Athleteshop.co.uk



Good

4.29/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,239 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,923 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The whole purchase was simple and quick. Just what you want.
5.00
Excellent

Communication was first rate. Delivery was spot on. The smart trainer is first class. Great experience.
5.00
Excellent

Est delivery date was 15th March but arrived on 22nd Feb. Top quality goods and smiley DPD man. Thank you
5.00
Excellent

Great product delivery was a little steep but still overall cheaper than most of your competitors.i would recommend
4.33
Good

I suppose we are all a bit wary of ordering from an online company which we haven't used before,even more so when it's cycling shoes that may or may not fit. My order was perfectly tracked through a DPD app which I had previously installed and delivered to a Halfords store so I could pick up. The Pearl Izumi shoes fit fine luckily and I would certainly use Athleteshop again. Thanks.
5.00
Excellent

The best prices i could find online
quick delivery excellent service
I will diffidently be buying again from Athleteshop
Great job Athleteshop :)
5.00
Excellent

The Cheapest price / fast delivery / nuff said
5.00
Excellent

Order placed no problems...Given link to track through dpd and was delivered exactly when said..I had doubts after reading some reviews but I had an excellent experience
5.00
Excellent

I was very happy with the price and quick delivery. It was easy to place an order. The 5 star ratings says it all.
5.00
Excellent

All items arrived on time, well packed and in good condition.
5.00
Excellent

Ordered a beautiful yoga mat & it was exactly as it looked on the product photo... bright with a lovely pattern. Also great that there is a delivery time slot, so I didn't have to wait around.
4.67
Excellent

One order delivered on time, one delayed.
Hefty delivery charges.
Unreasonable returns/refund period six weeks yet customer is obliged to return in two. This period exceeds credit card cycle.
No exchange facility.
Dead end and cyclical links on web site for returns process.
28 minute wait on telephone to speak to someone.
This simply does not work if buying in UK.
DISAPPOINTING
2.00
Poor

Athleteshop.co.uk replies: 24/02/2017
Thank you for your review. We regret to hear that one of your orders arrived late. We apologize for that and for the fact that it took so long to reach on of our colleagues on the phone. We'll take your feedback with us to improve our services.

I ordered it and they sent it.
3.33
Fair

Very happy with service.
5.00
Excellent

Very happy to shop with you
5.00
Excellent

Very happy with my Pearl Izumi shrug an excellent choice for running in at an excellent price. My only niggles would be having to pay to use pay pal (have never encountered this before that I am aware of) and the cost of delivery (£7-6.99) but it came all the way from my motherland (NL). I mustn't grumble as it did arrive on time and was packaged very well. Everything was smooth sailing.
5.00
Excellent

Been trying to email all day can't get the email to send to the email address given on web site. The javelin I received is bowed can't be used bought it for my son for his birthday next week need it sorting ASAP
2.33
Poor

Athleteshop.co.uk replies: 24/02/2017
Thank you for your review. We apologize that the product you've ordered arrived damaged. Were going to send you a new one immediately. You can expect it to arrive within the next few days. If you have any further questions, please don't hesitate to contact us: www.athleteshop.co.uk/contacts

Item arrivedetails early and communication was great.
4.67
Excellent

3rd time lucky had a nightmare with this shop. First 2 orders nothing but delays had to cancel them after 4 weeks. Absolute joke.

Then 3rd time lucky my goods said despatched and i got them. There system says they have stock but they dont well not for my items poor really
3.33
Fair

Very fast delivery goods packed very well would recommend
5.00
Excellent

Quick delivery and well packaged.
5.00
Excellent

The item I ordered was issued on time and in packaging that was easy to dispose of. The order process was also easy to understand and implement
4.00
Good

Amazing customer service. my mat was damaged and they immediately replaced it with no questions asked. very good service. will buy again.
5.00
Excellent

Really good product at half the retail price
5.00
Excellent

We had 2 sledges stolen in France, my children were gutted as we weren't near shops to get replacements. Went on the web and ordered 2 from Athleteshop - they are brilliant replacements. If you want a fantastic sit on sledge get one of these, you will be pleased you did, fits people who weigh up to 75 kg. Cheapest price by far when I checked on Athleteshop
4.67
Excellent

good all round product nice timed delivery and quick service.
5.00
Excellent

Can't complain, very happy with the product, very glad I found you

Many thanks
5.00
Excellent

Great items at a good price, had items delivered to a DPD pickup point for convenient collection.
Really pleased and would recommend.
5.00
Excellent

Good quick service.
5.00
Excellent

Th e product is great easy and quick setup I love it doing a great job
5.00
Excellent

bike tyres received on time and as ordered collected from dpd click and collect local sainsbury very easy
5.00
Excellent

Arrived day late damaged box some bolts missing some cosmetic damage I think down to carrier but I had some bolts and machine works ok would buy from shop again thanks mike
4.33
Good

I am very pleased with the product and the service and will definitely consider shopping with Athleteshop again
5.00
Excellent

Keep it up. Good service.
5.00
Excellent

The first part of the order arrived as planned, now waiting for the remainder to turn up.
apparently my account isn't registered
4.33
Good

Everything has been good. Precise updating on the delivery. Happy with the product so far.
5.00
Excellent

Takes a long time for delivery just make sure your bathroom is very warm when you use the thing otherwise it will blow cold air on your back bum and legs.very strong pump power just need to get used to it very good for back ache worth the money good buy thanks
4.67
Excellent

Fast Delivery and product exactly what I was expecting so 5 stars
5.00
Excellent

I had to telephone the Athlete customer services on two occasions to ask about stock availability. They were very helpful with my queries.
4.67
Excellent

I telephoned Athlete customer services on two occasions to ask for more information about stock availability. They were very helpful with my queries.
4.67
Excellent

Athleteshop.co.uk customer reviews

Athleteshop.co.uk

Athleteshop - the number 1 in sporting goods!

Athleteshop is the number one shop in sporting goods. From football, fitness, sports gadgets, sports eyewear to outdoor products. Our webshop is aimed at individuals as well as businesses. Athleteshops' ambition from day one has been to offer the broadest and most comprehensive range in the field of sports equipment. Over the years Athleteshop has committed quite a few brands and the range now consists of 100,000 products.

Contact
13 Freeland Park, Wareham Road,
BH16 6FH Poole, Dorset
United Kingdom
customerservice@athleteshop.co.uk
Athleteshop.co.uk

Owner
Athlete.nl B.V.
Rostockweg 5
9723 HG Groningen
Netherlands
Trade register
Kamer van Koophandel 01182566
Authorized representative
Y. Solinger
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
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