Reviews for Athleteshop.co.uk



Good

4.29/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,228 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 2,246 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Wonderful price for these items. Have recommended to others and one has bought them too.
5.00
Excellent

Yabba dabba doo
3.00
Fair

Berry good service and over the moon with my purchase of the hotspa.
5.00
Excellent

First class service, I ordered wrong but got it sorted next day and still got fast delivery. Many thanks for trouble Free service.
5.00
Excellent

Excellent service, great product
5.00
Excellent

Great range, excellent value, top quality equipment and DPD delivery.......what more could you ask for
5.00
Excellent

A complete satisfaction well done makes a nice change theses days
5.00
Excellent

I think a week is a long time for a package to be delivered, other sites deliver much quicker especially as P&P was £7.99
3.67
Good

The parcel arrived on time. The little Captain Hook sailing boat was a hit with our 3 yr old grandson It doesn't capsize so that's a bonus A good little boat
5.00
Excellent

I ordered a tent and was given a delivery date. Postponed, postponed, and postponed again, until it was too late for my requirements. Customer care line to Netherlands, intro in Dutch (had to hang on 5 mins for assistance.) Fair enough, the woman said it was a supplier problem, but i ended up feeling very miffed and frustrated. Won't use them again.
1.33
Very Poor

Athleteshop.co.uk replies: 26/05/2017
Hi Neil, thank you for your review. We are very sorry that we couldn't deliver the tent to you. It is indeed a supplier problem. The supplier can't deliver to us at the moment. We have changed the status of the products on our website, to prevent these things from happening in the future. Again, our apologies for the inconvenience. We wish you a nice day.

Excellent on all parts
5.00
Excellent

They are exactly what I wanted and an excellent price.Delivered in good time.
I aim to buy some more.
5.00
Excellent

Excellent quality however not prepared for it being self construction... this done now tractor looks great.
5.00
Excellent

I must wait 30 day ... and receive original ...all ok
5.00
Excellent

Quick, fast delivery and quality product 10 out of 10
5.00
Excellent

Good delivery time, good communication regarding delivery and perfect product
4.00
Good

I actually found AthleteShop excellent - my order came about two days after I ordered it and it's exactly what I ordered. I had to buy from AthleteShop really because the hydration pack I ordered is now out of manufacture and they were the only ones with it left, but I'm glad I did because it was a good price, came quickly and is just what I wanted.
5.00
Excellent

First order so pleased granddaughter enjoying pool and the sun is shining thank you
5.00
Excellent

Was given 9 delivery dates before receiving goods
3.33
Fair

Product as described, on time, all good.
5.00
Excellent

Goods seem to be ok but DHL website poor.
3.33
Fair

Originally ordered 14th may. Dispatch email said delivery 18th.
18th pm phoned up and was told the order was not dispatch.
Promised dispatch that evening under a new order number and receipt by Saturday 20th.
Dispatch email received a few minutes later stated delivery now Monday 22nd.
Actually received 23rd.
3.00
Fair

Cannot fault the service shopping easy payment easy updated when dispatched Notification of delivery schedule perfect
5.00
Excellent

The massage cushion was not suitable and when I asked how I could return it the reply came back in Dutch I still have it and still can,t understand how to return it,may be my fault at 85.
2.67
Fair

Athleteshop.co.uk replies: 26/05/2017
Hi David, thank you for your review. Our apologies for the inconvenience. You can return an item by following these steps: https://www.athleteshop.co.uk/customerservice/return. We wish you a nice day!

Excellent service and delivery. I found the racket 25Gbp cheaper than Decathlon who couldn't price match for the same model.
5.00
Excellent

Great service, communications and price.
4.67
Excellent

Website easy to use, order status updates were prompt, delivery arrived in good order. Thank you.
5.00
Excellent

STILL WAITING
A DISAPPOINTED
Mr Maurice Smith
1.00
Very Poor

Athleteshop.co.uk replies: 23/05/2017
Hi Maurice, thank you for your message. The product you ordered will be delivered today. You can follow it with the tracking link we sent you. Our apologies for the inconvenience.

only just found this shop, but will deffo be buying from them again.
Great stuff
5.00
Excellent

Great service
And would use again
5.00
Excellent

Everything good
5.00
Excellent

Good quality and excellent value. Great for both kids and adults.
5.00
Excellent

Promised delivery within 3 day, 3 weeks later and 5 phones to be told they would not be able to deliver to UK. Now have to wait 5-7 days for a refund. Would not use or recommend this Company again.
1.00
Very Poor

Athleteshop.co.uk replies: 23/05/2017
Thank you for your review. We are sorry that we couldn't deliver this product to you in time. If you have any questions, don't hesistate to contact us at: www.athleteshop.co.uk/contacts

Excellent products
5.00
Excellent

This company is a disaster. Ordered a birthday present for my son on the 9th. His birthday is 20th. Took my money straight away. Then emailed to say there would be a delay of a day. No problem as I still had a five day buffer. Every other day got an email to notify of a further delay. Now with 36 hours to his birthday I get email to say 31st at earliest. Extreamly disappointed
1.00
Very Poor

Athleteshop.co.uk replies: 23/05/2017
Thank you for your review. We are sorry that we couldn't deliver the product to you in time. We have had some problems with our supplier. The money has been refunded on the 19th of May, and should be back in your bankaccount within 5-7 business days.

Arrived the day before scheduled delivery date. Order item well packaged.
5.00
Excellent

Carrier DPD damaged the package, but Athleteshop replaced the goods straight away. Excellent.
5.00
Excellent

Goods was smaller then I expected, quality average and not value for money.
Also shipping and other cost was more than actual item brought,,
2.33
Poor

Only rated delivery low because of the delay in time it took to arrive was late for grandsons birthday
3.67
Good

I was quoted £95 for an Ultegra left crank arm. Found it on athleteshop.co.uk for £54 - delivered. Marvellous.
5.00
Excellent

Athleteshop.co.uk customer reviews

Athleteshop.co.uk

Athleteshop - the number 1 in sporting goods!

Athleteshop is the number one shop in sporting goods. From football, fitness, sports gadgets, sports eyewear to outdoor products. Our webshop is aimed at individuals as well as businesses. Athleteshops' ambition from day one has been to offer the broadest and most comprehensive range in the field of sports equipment. Over the years Athleteshop has committed quite a few brands and the range now consists of 100,000 products.

Contact
13 Freeland Park, Wareham Road,
BH16 6FH Poole, Dorset
United Kingdom
customerservice@athleteshop.co.uk
Athleteshop.co.uk

Owner
Athlete.nl B.V.
Rostockweg 5
9723 HG Groningen
Netherlands
Trade register
Kamer van Koophandel 01182566
Authorized representative
Y. Solinger
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Athleteshop.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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