Test Your Intolerance

Reviews:

Results were nowhere near similar tests I’ve had in the past. I don’t trust the results at all and regret making the purchase.

Didn’t receive anything. No communication

Satisfied with the service, ease of submitting hair sample, quick results and communication, also liked the detailed breakdown of results but I don’t believe in the validity of test results. Items I know I am intolerant to were not flagged at all which I find strange, meaning I didn’t trust the other results.

The test was easy to do and the results were fast. It was interesting as I have been suffering with hives for months and it flagged up lots of allergies and certain intolerances which I can work around now. I’ve used this before for my husband.

No email confirming my order, had to chase my kit. Then had to chase the results

Quick and effiecent Followed my results and have felt so much better

Gave a real insight into intolerances which can be acted upon

I have ordered mid January and have still not received my results. Once I received confirmation that my test has arrived it took 7 days to get an email to inform me that there was an error with my sample. The error was implied to not have enough blood to test, however, the sample card was supplied as requested. I was offered a replacement kit directly from the lab, however, I had to chase them three times to get confirmation on said replacement. Customer service from Test Your Intolerance wasn't helpful and have only "highlighted" this with the lab itself. Another week of back and forth, I received confirmation that the replacement kit "will be sent off soon", which took nearly another week to arrive, and offered fast-track testing - once my sample has arrived. The replacement kit, assuming as it came from the lab and not Test Your Intolerance, was slightly different and did not come with a pre-paid envelope, meaning I actually had to pay extra to send the new sample off. I have sent a new sample off on a Monday as recommended and have yet to hear if it has even arrived - it is now Sunday. I am now on week 4 of waiting for results with poor communication and customer service and still none the wiser. While I appreciate this problem seems to be mostly with the lab itself, communication between the lab and Test Your Intolerance seems to be non-existing as I had to sort everything out myself. Considering the price I expect better customer service.

It took several emails for me to get my results and then my result basically said i was allergic to nothing. I takke 3-4 allergy pills per day and still have allergy attacks daily. There is no way I am allergic to nothing.

I emailed for more information and heard nothing back. Seemed a waste of money if all I know now is I have a miscellaneous allergy.

Heard nothing from them. Chased for results but no response

Well if I had actually received what I paid it would help!!!!!!

I don’t know what I am retiring for….

I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.

The results have identified the foods and pollen that I have problems with. Having cut these out my life long cough has gone as has the periodic bloating. If I have any one of the few foods I have an allergy to the cough is back Or I feel bloated almost instantly. The changes I have made have not been difficult. Definitely made a huge difference.

Sent off sample, very quickly tested and results emailed back. The results have enabled me to change my diet, and add in some foods to provide a more balanced diet. Thanks

Very Helpful. Although I had to chase up the results. The staff once I spoke to them were very helpful and ensured I got my results sent out in a quick and timely manner.