Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

174 reviews in the last 12 months649 total reviews  

3.84
Good

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Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.

Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
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Reviews for Test Your Intolerance

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20 Oct 2023
 Verified review
Bought an allergy test for myself and the results came back so fast. I bought another for my sister who also wanted to do the testing and it has really helped her with her eczema flare ups now she knows the trigger food!!
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are so happy to hear that the testing has helped your sister's symptoms! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
9 Aug 2023
 Verified review
Great service, quick friendly got my results confirmed my earlier results and my suspicions and offer you guidance and feedback. Will re test with this group as i have confidence they are professional.
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Answer by Test Your Intolerance
31 Aug 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
24 Jul 2023
 Verified review
The test resport was really detailed and has helped me identify. m problem foods. after 3 weeks of avoiding the foods, i feel much better. would definitely recommend and have bought. kit for my mom.
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Answer by Test Your Intolerance
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Jul 2023
 Verified review
The speed of the results. I liked that you informed me what was missing from my diet and what I needed more of. I am already feeling better by avoiding certain foods too.
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Answer by Test Your Intolerance
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
23 Jul 2023
 Verified review

Excellent product and very good information provided

Very good service and the information provided through the test has helped me change my lifestyle so I can now understand what foods were making me feel unwell.
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Answer by Test Your Intolerance
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Oct 2023
 Verified review
reviewing on behalf of my sister as I bought the test for her. she says it has made a massive difference to her eczema. really happy with the service!!
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are so happy to hear that the testing has helped your sister's symptoms! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
24 Apr 2023
 Verified review

great service

I was very happy with my experience. The test was delivered quickly. Instructions were easy to follow and I got my results about 8 days later.
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Answer by Test Your Intolerance
25 Apr 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
30 Jun 2023
 Verified review

Changed my life

Suffered wIth ibs & constipation my whole life. Found out intolerant to milk protein mostly 99% and once eliminated my symptoms disappeared.
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Answer by Test Your Intolerance
31 Aug 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
2 Nov 2023
 Verified review

Excellent service

Quick turnaround and accurate, found out a few things that didn’t know which has helped change my diet and get me off pharmaceutical drugs.
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Answer by Test Your Intolerance
2 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
2 Nov 2023
 Verified review

Great service!

Very fast service. I ordered 2 tests and I didn’t have to wait long time to receive the results. Highly recommended ☺️
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Answer by Test Your Intolerance
2 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
15 Jun 2023
 Verified review
The results showed me exactly what allergies my son has and after cutting out those foods he is finally better .
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Answer by Test Your Intolerance
30 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
22 Aug 2023
 Verified review
Good customer service, but unfortunately due to defective test sheets I couldn’t get my results.
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Answer by Test Your Intolerance
29 Aug 2023
Hi Anthea, thank you for your review. I am very sorry to hear you were unable to complete the testing due to a machine error during testing. I can see you have been in contact with me via email and a free replacement kit and priority testing was offered but turned down. We are sorry you no longer wish to complete the testing, however, we do hope you will consider our labs again in the future. If you do have any questions or queries, please do not hesitate to contact me via the email address we have been corresponding on, and I will be more than happy to assist. Donna Customer Service Manager
28 Jun 2023
 Verified review
Test came back fast and helped me to understand what was wrong with the food I was eating
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Answer by Test Your Intolerance
29 Jun 2023
Thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so pleased that you found the testing quick, and that it has helped you identify and understand your food sensitivities! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
1 Oct 2023
 Verified review
Quick delivery and very fast results! Easy to follow process, would highly recommend!
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Answer by Test Your Intolerance
9 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
17 May 2023
 Verified review
Arrived quickly & results arrived in good time. Easy process and comprehensive report.
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Answer by Test Your Intolerance
19 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
4 Aug 2023
 Verified review
I was impressed that you could get so much info from a few strands of hair. Thank you
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Answer by Test Your Intolerance
9 Aug 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
21 Apr 2023
 Verified review
Very clear results and a quick return. Easy to understand. Would recommend to others
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Answer by Test Your Intolerance
25 Apr 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
24 Jul 2023
 Verified review
the blood allergy test confirmed my allergies and was much quicker than my gp
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Answer by Test Your Intolerance
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
17 Jul 2023
 Verified review
The timing commitments on receipt of the results was not good, took 3 weeks.
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Answer by Test Your Intolerance
31 Aug 2023
Hi Emma, thank you for your review. I am so sorry to hear your test results took so long. I have completed an investogation into this and I can see we received your sample 13th June and the results emailed 15th June. These were then resent 7th July and 11th July following contact with yourself. Our web and IT teams were alerted and looked into any issues regarding outgoing emails to ensure this does not happen again. If you have any further queries or concerns about your order or any questions about your test results and the elimination diet, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
29 Aug 2023
 Verified review
Described the postage process to ensure I got it right. Thanks alot
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Answer by Test Your Intolerance
29 Aug 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager