Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

172 reviews in the last 12 months647 total reviews  

3.84
Good

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Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.
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Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
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Reviews for Test Your Intolerance

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8 Jan 2024
 Verified review

Great 👍🏻

Very good customer service given on the phone, very clear message and answered any questions thoroughly. Thanks!
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Answer by Test Your Intolerance
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
15 Jan 2024
 Verified review
Fast polite service
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Answer by Test Your Intolerance
24 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
29 Dec 2023
 Verified review
quick and easy
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Answer by Test Your Intolerance
29 Dec 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
29 Dec 2023
 Verified review
great service
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Answer by Test Your Intolerance
29 Dec 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
8 Jan 2024
 Verified review
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Answer by Test Your Intolerance
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
6 Jan 2024
 Verified review
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Answer by Test Your Intolerance
24 Jan 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
29 Dec 2023
 Verified review
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Answer by Test Your Intolerance
29 Dec 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
27 Dec 2023
 Verified review
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Answer by Test Your Intolerance
29 Dec 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
7 Jan 2024
 Verified review
I’ve had no help about how to do the samples except a rubbish email from support it’s not explained I still need a plastic bag to be able to provide it I don’t know where to get one this is so specific it’s useless
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25 Jun 2023
 Verified review

Positive changes

Very easy process and results were very comprehensive. Highlighted an intolerance to quite a few things which I would eat regularly. Some, such as plums, I was sort of aware of already but would take the hit because I liked them. Others, such as peanuts and Olive Oil, I'm not particularly convinced about and will need to experiment with. In particular I'm trying to be Wheat Gluten free and so far I don't appear to be producing so much gas. Other foods, such as onions, which I know I can only tolerate in small doses weren't on the list. A section of the report goes Into lifestyle changes that can be made but I found it quite general.
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Answer by Test Your Intolerance
3 Jul 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
5 Sept 2023
 Verified review

Online chat

I had a query today and used the online chat at 10 pm at night . I was very surprised to receive an answer and from a human ….very refreshing …everything was sorted quickly
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Answer by Test Your Intolerance
11 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
26 Jul 2023
 Verified review
Ordered an at home menopause test from here, came really quickly and the test was easy to do and results easy to read. I did reach out to the customer service asking for advice after doing the test and they pointed me in the right direction and i now have a scheduled appointment with my GP regarding HRT. Thank you so much for all your help
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Answer by Test Your Intolerance
26 Jul 2023
Hi Penny, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We're so happy to hear you're pleased with the service and our Home Menopause Test was able to help you! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
22 Sept 2023
 Verified review
Honestly, I was skeptical at first but after reading some of the reviews I decided to take the test and see if the results matched, most of what I already knew regarding my own food intolerance. The result was spot on accurate, and then some. I am very impressed and this test will help guide me when eating certain foods.
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Answer by Test Your Intolerance
25 Sept 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
2 Sept 2023
 Verified review

Comprehensive report.

The results are given in an easy to understand, jargon free, format and are very comprehensive. I’m looking forward to following the suggestions and seeing the improvement. I’ve been asking my doctor for a referral to a dietitian/nutrition specialist for months without success - won’t need it now! Money very well spent.
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Answer by Test Your Intolerance
11 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
23 May 2023
 Verified review
I needed some extra information from them. I’m amazed at the response. They were fantastic. More information with such detail included. I haven’t had service this good for a long time. I would recommend these lovely helpful people every time. I’m glad I’ve had a chance to express my experience. 10/10 👍😁
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Answer by Test Your Intolerance
24 May 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review! We are very proud of our 24/7 LiveChat team, who can help you to get any questions or queries you may have! Our wide range of allergy, food intolerance, sensitivity, and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
22 Nov 2023
 Verified review
I thought the service was a super quick turnaround from sending the sample to getting my results. The results were really detailed but easy to read and very interesting! A lot of what came back really made sense in terms of how my body reacts to certain foods and it just confirmed a lot for me.
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Answer by Test Your Intolerance
23 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
18 May 2023
 Verified review

Positive feedback.

The results took about ten days to come, and confirmed a few suspicions, but also showed me a few things I didn’t know about. One issue was coconut wasn’t tested, it’s a rare allergy but it’s good to know if it’s a problem as coconut and coconut oil are in so many products these days.
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Answer by Test Your Intolerance
19 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. We are always trying to improve our service, and your feedback helps! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
17 Oct 2023
 Verified review

Process and results

The process was so easy to follow and recieved results in under a week. A lot of information and answers given in detail but easy to read and understand. Starting to make changes based on results and hoping it prevents constant symptoms I have been having.
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Answer by Test Your Intolerance
31 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy to hear that you received your test results quickly and the testing has helped identify food causing your symptoms and you're not feeling much better! Thank you for taking the time to rate your experience, we really appreciate it! If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Lucie Customer Service
23 Sept 2023
 Verified review
Good service but I’m not sure about the results… The test was sent in good time and the directions for completing it was clear. Unfortunately I was not aware that I should stop taking piriton for 5 days before the test. So I think my results were skewed.
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Answer by Test Your Intolerance
26 Sept 2023
Hi, thank you for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. While we do recommend stopping antihistamines and certain types of other medications prior to taking your sample, in the case of antihistamines, this is just a precation. Antihistamines are highly unlikely to affect blood allergy testing, but usually only affect skin prick/patch testing. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
20 Oct 2023
 Verified review
Bought an allergy test for myself and the results came back so fast. I bought another for my sister who also wanted to do the testing and it has really helped her with her eczema flare ups now she knows the trigger food!!
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Answer by Test Your Intolerance
20 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are so happy to hear that the testing has helped your sister's symptoms! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 20,000 people trust us every month to provide fast and accurate results. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager