Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

159 reviews in the last 12 months629 total reviews  

3.90
Good

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Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.

Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
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Reviews for Test Your Intolerance

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4 days ago
 Verified review
The test was delivered very promptly and it was easy to use. The results came very quickly and showed I have a strong intolerance to gluten. I am now changing my diet am hoping it will make a positive difference to my condition.
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13 Mar 2024
 Verified review
No email confirming my order, had to chase my kit. Then had to chase the results
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13 Mar 2024
 Verified review
Quick and effiecent Followed my results and have felt so much better
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28 Feb 2024
 Verified review
Gave a real insight into intolerances which can be acted upon
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3 days ago
 Verified review
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1 Mar 2024
 Verified review
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29 Feb 2024
 Verified review
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6 days ago
 Verified review

Company needs to be more customer focussed

The company needs to be more customer focused. I had a question to ask about my results, so I used the chat line who told me to email info@sensitivitycheck.com. I emailed them and received the same reply with recommendation to email info@sensitivitycheck.com (the same email that I had used). I only received as reply to my question when I asked them to give me an actual answer rather than passing me around in circles. I always thought that allergies developed when in adulthood remained with you for life, so can't understand why some of my allergies developed when I was in my 20s are no longer allergies. It would be better if the company had someone to discuss the results with customers who could make sure there were no queries about the results.
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12 Mar 2024
 Verified review
It took several emails for me to get my results and then my result basically said i was allergic to nothing. I takke 3-4 allergy pills per day and still have allergy attacks daily. There is no way I am allergic to nothing.
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7 days ago
 Verified review
I never received the results. In addition I have not been able to access my account online. I have put in my email address and asked for a new password nothing has happened. There is not one call
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5 Mar 2024
 Verified review
I emailed for more information and heard nothing back. Seemed a waste of money if all I know now is I have a miscellaneous allergy.
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12 days ago
 Verified review
Well if I had actually received what I paid it would help!!!!!!
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9 days ago
 Verified review
Didn’t receive anything. No communication
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YD
12 days ago
 Verified review

I don’t know what I am retiring for….

I don’t know what I am retiring for….
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16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.
Report review
3 Feb 2024
 Verified review

Finally know causes for life long cough!

The results have identified the foods and pollen that I have problems with. Having cut these out my life long cough has gone as has the periodic bloating. If I have any one of the few foods I have an allergy to the cough is back Or I feel bloated almost instantly. The changes I have made have not been difficult. Definitely made a huge difference.
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23 Feb 2024
 Verified review

Satisfied with the service but query the results

Satisfied with the service, ease of submitting hair sample, quick results and communication, also liked the detailed breakdown of results but I don’t believe in the validity of test results. Items I know I am intolerant to were not flagged at all which I find strange, meaning I didn’t trust the other results.
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20 Feb 2024
 Verified review
The test was easy to do and the results were fast. It was interesting as I have been suffering with hives for months and it flagged up lots of allergies and certain intolerances which I can work around now. I’ve used this before for my husband.
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2 Feb 2024
 Verified review

Great service

Sent off sample, very quickly tested and results emailed back. The results have enabled me to change my diet, and add in some foods to provide a more balanced diet. Thanks
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16 Feb 2024
 Verified review
Very Helpful. Although I had to chase up the results. The staff once I spoke to them were very helpful and ensured I got my results sent out in a quick and timely manner.
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