Certificate for MONTREDO

No. X3160214C96477153D798447F267B53A1
 

Approved on
20/01/2015
Valid until
19/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for MONTREDO



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 158 Trusted Shops reviews collected in the last 12 months.
In total, MONTREDO has already collected 510 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Great communication. Item as described.
Fantastic
5.00
Excellent

MONTREDO replies: 18/06/2019
Thank you so much for your feedback Warm regards from Berlin

Date of publication
16/06/2019
Date of order
16/06/2019
16/06/2019
Everything fine
5.00
Excellent

MONTREDO replies: 18/06/2019
Great to hear that all went well with your order! Please let us know if there is anything else we can help with.

Date of publication
15/06/2019
Date of order
24/04/2019
15/06/2019
When they realise my selected piece will take longer than promise due to stock availability, they immediately inform me, and offer either a full refund or wait longer with an extra gift. I decided to wait for longer because I trust them.
5.00
Excellent

MONTREDO replies: 18/06/2019
We are sorry to hear that your order was slightly delayed, however we hope you are enjoying your new watch.

Date of publication
15/06/2019
Date of order
15/06/2019
15/06/2019
I was positively surprised with the whole process, especially the delivery time, I was expecting it to take weeks but I ended up receiving the watch within a few days.
5.00
Excellent

MONTREDO replies: 18/06/2019
Thank you so much for taking the time to leave a review about your Montredo experience! Kind regards from Berlin.

Date of publication
14/06/2019
Date of order
14/06/2019
14/06/2019
Kept informed at all stages during the order processing and delivery. Goods arrived as specified and on time. Will use Montredo again.
5.00
Excellent

MONTREDO replies: 18/06/2019
Thank you so much for leaving feedback regarding your purchase,and for choosing Montredo!

Date of publication
14/06/2019
Date of order
14/06/2019
14/06/2019
Everything was good Fast delivery Thank you so much
5.00
Excellent

Date of publication
14/06/2019
Date of order
14/06/2019
14/06/2019
Super happy with the watch ordered, the service was great and the price was much more competitive than in other shops. only pain point is the delivery timing but i understand the goods are coming from different suppliers ...
Great website, will recommend it without hesitating.
4.33
Good

MONTREDO replies: 18/06/2019
Many thanks for your kind patience whilst you awaited your new timepiece, and we are glad to hear you are pleased with your new watch!

Date of publication
14/06/2019
Date of order
14/06/2019
14/06/2019
One of the best online sellers, very fast shipping , great expertise. The top.
5.00
Excellent

Date of publication
13/06/2019
Date of order
18/04/2019
13/06/2019
The delivery was much longer than advertised on the web site because they had to reorder the watch.
But the staff was very good at communicating with me and gave me the option to be reimbursed or wait. The watch was very well packed and brand new, as expected.
4.67
Excellent

Date of publication
12/06/2019
Date of order
12/06/2019
12/06/2019
I was very worried buying this online - I did not need to worry - very quick on responding to my emails and goods arrived as promised.
5.00
Excellent

Date of publication
07/06/2019
Date of order
15/04/2019
07/06/2019
unfortunately only part of the order has been fulfilled as one item is still outstanding
4.33
Good

Date of publication
02/06/2019
Date of order
05/05/2019
02/06/2019
I was new to Montredo. Got a great deal on new Tag Heuer Aquaracer, I was kept informed of progress of delivery of my watch, got good customer care feedback on my query about sizing on bracelet and my watch arrived as per the website representations. Really good. Would recommend Montredo. And my watch is ace.
5.00
Excellent

MONTREDO replies: 04/06/2019
Thank you for your nice feedback, and we hope you enjoy your new Aquaracer!

Date of publication
30/05/2019
Date of order
12/05/2019
30/05/2019
So I'm UK based but took the plunge and order a Hamilton pan europ chrono.

I have to be totally honest and say the whole process was spot on, I have ordered most of my watches online, mainly Japan but I have never received such first class correspondence like i did from Chris at Montredo, from the price to the service and the constant updates regarding the delivery.

A massive thank you.
St
5.00
Excellent

MONTREDO replies: 04/06/2019
This is great to hear! Thank you so much for taking the time to leave feedback, and we hope you enjoy your new watch!

Date of publication
29/05/2019
Date of order
09/05/2019
29/05/2019
Knew what was happening all along with regular communication from Chris. Watch arrived perfect. Great service thanks Chris. X
5.00
Excellent

MONTREDO replies: 04/06/2019
Thank you so much for taking the time to leave a review! Warm regards, from Berlin.

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
The watch is as promised and Chris was helpful with regular updates. Delivery could have been faster but I understand it takes time for them to source the piece from their supplier.
5.00
Excellent

MONTREDO replies: 04/06/2019
Hi, thank you for leaving feedback regarding your purchase, and for your understanding with regards to the delivery time of your order. Please let us know if we can ever help with your new watch!

Date of publication
29/05/2019
Date of order
05/05/2019
29/05/2019
Perfect and so much patient customer service. Thank you for transaction
5.00
Excellent

MONTREDO replies: 04/06/2019
Thank you so much for your order, and please feel free to let us know if we can help with your new timepiece in any way possible!

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
Everything is excellent.Thank you
5.00
Excellent

MONTREDO replies: 04/06/2019
Thanks so much for your kind words! Warm regards from Berlin

Date of publication
28/05/2019
Date of order
01/05/2019
28/05/2019
Very good experience using Montredo. The delivery took less than the estimated time and the watch arrived in perfect condition at a competitive price. Client service updated me all along the delivery process, very handy. Recommend highly
5.00
Excellent

MONTREDO replies: 04/06/2019
Hi, thank you for taking the time to leave feedback, and I am glad to hear that everything went well with your order!

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
Very efficient and helpful.The watch was exactly as described.Chris pulled out all the stops to make sure it arrived for my grandsons
5.00
Excellent

MONTREDO replies: 07/06/2019
Glad to hear everything went smoothly! As always, please feel free to let us know if we can ever help any further with your new watch.

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
Great website
Beutiful watches
Realy good service
5.00
Excellent

MONTREDO replies: 07/06/2019
We are glad to hear you love your new watch! Kind regards from the Montredo Team.

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
I live in Romania and let me tell you, it was a great experience buying my first Tag Heuer aquaracer from Montredo, even tho i had my doubts.
As you can all see they are building up to meet your expectations in every way.
The customer service was lightning fast and they were there to inform me every step of the way.

Thank you and see you on my next buy
5.00
Excellent

MONTREDO replies: 07/06/2019
This is extremely kind of you to say so! We hope you enjoy your new watch fro many years to come, and please feel free to get in touch if we can ever offer any further help.

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
Very accommodating, they managed to speed up the process and delivered a great item with great communication during.
5.00
Excellent

MONTREDO replies: 07/06/2019
Thank you so much for your kind feedback, and we greatly value your custom with Montredo!

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
Fantastic - I was a little bit nervous about ordering such an expensive item online and also whether it was legitimate - the customer service team reassured me that all watches were brand new and genuine so placed the order. My watch arrived a few days later and it is absolutely amazing - brand new with all papers and Breitling international warranty card - saved £1300 against high street prices
5.00
Excellent

MONTREDO replies: 07/06/2019
It's great to hear you were pleased with your Montredo experience! As always, we remain available should you ever have any questions regarding your new watch.

Date of publication
26/05/2019
Date of order
26/05/2019
26/05/2019
Very professional staff and excellent service Highly recommend.
5.00
Excellent

MONTREDO replies: 07/06/2019
Thank you so much for your order!

Date of publication
25/05/2019
Date of order
25/05/2019
25/05/2019
Delivery as stated on the site. Good communication. Ordered product perfect.
5.00
Excellent

MONTREDO replies: 07/06/2019
Many thanks for your order!

Date of publication
24/05/2019
Date of order
23/05/2019
24/05/2019
very good servive
5.00
Excellent

MONTREDO replies: 07/06/2019
We are pleased to hear your order went smoothly! Kind regards from the entire Montredo team in Berlin

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
Perfect Cartier watch, exactly as seen at Cartier New Bond Street in London - and at a great price (even better than the price for the same watch on sale at the Cartier Duty Free Shop at Heathrow Airport, because I checked

All chosen, confirmed and delivered hassle-free by Montredo.
5.00
Excellent

MONTREDO replies: 07/06/2019
Thank you so much for taking the time to leave feedback, and we hope you enjoy your watch for many years to come!

Date of publication
23/05/2019
Date of order
23/05/2019
23/05/2019
This was the first time I bought an expensive watch for my wife. Based on the good reviews I went for it and everything went very smoothly and perfect I would and will do it again.
Thank you guys.
5.00
Excellent

MONTREDO replies: 07/06/2019
Thank you so much for showing confidence in our business, and we are very happy to hear your order went smoothly! Warm regards from Berlin

Date of publication
23/05/2019
Date of order
23/05/2019
23/05/2019
My order went through without a hitch. Excellent
5.00
Excellent

MONTREDO replies: 07/06/2019
Thank you so much for taking the time to leave feedback about your Montredo experience - this really means a lot to us at Montredo!

Date of publication
23/05/2019
Date of order
23/05/2019
23/05/2019
happy customer. watch was delivered as scheduled. most important, all docs, warranty and everything were marked with actual purchase date. watch itself was brand new, immaculate, wrapped in plastic. good job montredo, thanks.
to complete the good experience, this omega watch is the first watch i ever had that shows 0 (zero) on timegrapher, beating second after 3 days. a new rolex shows +1 sec/day
5.00
Excellent

MONTREDO replies: 07/06/2019
We are delighted to hear that you are pleased with your new Rolex! Please do not hesitate to get in touch if we can ever offer any further help with your new timepiece.

Date of publication
21/05/2019
Date of order
13/05/2019
21/05/2019
Wow Just wow Yes, I was cynical when I first heard about Montredo but was recommended by a friend who used them and also, the reviews filled me with more confidence so I decided to take the plunge and now I'm a believer I placed the order on a Monday night and to my delight, was delivered to my address in the UK on Friday afternoon. Very impressive service and the watch is perfect. Very happy
5.00
Excellent

MONTREDO replies: 22/05/2019
Your feedback is greatly appreciated! Thank you so much for choosing Montredo, and we hope you enjoy your watch for many more years!

Date of publication
18/05/2019
Date of order
18/05/2019
18/05/2019
Very good
5.00
Excellent

MONTREDO replies: 22/05/2019
Thank you so much for leaving feedback regarding your purchase,and for choosing Montredo!

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Zeer tevreden.
5.00
Excellent

MONTREDO replies: 22/05/2019
Thank you for your feedback, and we hope you are pleased with your purchase!

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Excellent service from the launch of the order until the receipt of the watch
5.00
Excellent

MONTREDO replies: 22/05/2019
We are really glad to hear that you were pleased with your purchase, and please let us know if there is anything else we can help with!

Date of publication
15/05/2019
Date of order
21/03/2019
15/05/2019
I rate Montredo very high, even though I had to wait for the goods some time. If you can wait, it's worth it as some of the prices they have are simply the best on the market in Europe. I recommend this shop and their service too. Thanks
5.00
Excellent

MONTREDO replies: 22/05/2019
Thank you for your kind patience whilst you awaited your order, and please do not hesitate to let us know if we can ever offer any further help with your new watch!

Date of publication
14/05/2019
Date of order
13/03/2019
14/05/2019
Despite being sceptical at first due to the low prices I am very pleased I made my purchase through Montredo. Email communication and delivery has been very good.
5.00
Excellent

MONTREDO replies: 22/05/2019
Thank you so much for taking the time to leave a review about our business!

Date of publication
13/05/2019
Date of order
22/03/2019
13/05/2019
I am satisfied with the service Montredo provides. Everything from how the websites perform to delivery service and sales service, and especially this last remark is important and may I add, crucial, for having a positive shopping experience when procuring luxury timepieces. They are always very helpful answering any questions, and the communication skills are excellent.
5.00
Excellent

MONTREDO replies: 22/05/2019
Your review is very much appreciated - it really means a lot to us to hear that you were so pleased with your order! As always, please feel free to get in touch if we can ever offer any further help with your new watch.

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Very good overall experience. From the communication to the shipping conditions and delivery time, and the price point. I absolutely love my watch, thank you Montredo
5.00
Excellent

MONTREDO replies: 22/05/2019
Thank you so much for choosing to shop with Montredo! Warm regards, from Berlin.

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
The company offers excellent prices and good service.
Only thing I want to suggest is if you want to become more competitive, make time of deliveries shorter.
4.67
Excellent

MONTREDO replies: 22/05/2019
Thank you so much for taking the time to leave a review! We will gladly assist you should you ever have any further questions regarding your new watch.

Date of publication
10/05/2019
Date of order
30/04/2019
10/05/2019
Like many previous reviewers I was very unsure at first due to the (almost) unbelievable saving on the watch vs what I had found previously. After doing plenty of research I decided to go ahead, with the purchase. Communication has been great, watch arrived in less than a week from order date, updated at every step of the way and brilliant, fast feedback from Chris responding to all my questions.
5.00
Excellent

MONTREDO replies: 22/05/2019
It's great to hear that you were satisfied with your purchase from Montredo! As always, please do not hesitate to get in touch if you ever have any questions regarding your new timepiece.

MONTREDO customer reviews

MONTREDO

MONTREDO | Luxury watches

MONTREDO was certified by Trusted Shops on 20/01/2015.

MONTREDO, Germany's Leading Online Shop for New Luxury Watches. At MONTREDO, the premier destination for watch enthusiasts, the aim is to help you find the perfect wristwatch.

Contact
Friedrichstr. 122/123
10117 Berlin
Germany
service@montredo.com
MONTREDO
Owner
Montredo GmbH
Friedrichstr. 122/123
10117 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 142663
Authorized representative
Philipp Budiman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with MONTREDO in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.