archiproducts.com/en

Details
Contact
Contact
Edilportale.com SpA
Via Loiacono, 20 B
70126Bari
Italy
Authorised representative
Ferdinando Napoli

Reviews for archiproducts.com/en

3.85 / 5.00
Fair
How is the rating calculated?

120 reviews in the last 12 months

59 %
10 %
6 %
9 %
16 %
380 total reviews

What other customers say about their experience with archiproducts.com/en

Sort order Latest first 
Good website and product range. Friendly and helpful staff. A very positive buying experience.
 
 Verified review|
6 months ago
Very happy with the service and extremely satisfied with my CLEO purchase
 
 Verified review|
Lamps are great.
 
 Verified review|
6 months ago
Great product.
 
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Great product this GILBERT | Ceiling light, from PANZERI. Really liked if this company could reach directly with their customers, instead of just being remarketed through this Marketplace...
 
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6 months ago
Wonderful service, accommodation, and assistance Truly an amazing company
 
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6 months ago
Deceiving products. Waited six weeks for a front desk that said it had a light feature on it in the description, photo, and my order. When I received it without the light they said it was my fault I didn’t order the correct one yet the photo showed exactly what I clicked on and wanted. Very poor communication as well couldn’t understand the person I was talking to at all.No regard for the customer
 
 Verified review|
 Answer by archiproducts.com/en
6 months ago
Dear Customer, as explained on 12th June, we checked the codes of your order and you chose the composition LOG10 which does not include the light panel. On our website you can find the technical sheet with the description of all elements included in each composition. As explained, each composition has different prices because each desk is different from the other. We stay at your disposal. BR
Delivery was Ok. Yotti has pontential. Custummer service reactiv and excellent.
 
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7 months ago
Excellent customer service. Would buy again.
 
 Verified review|
7 months ago
All ok
 
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7 months ago
There were a few time delays in receiving my wonderful custom finished coffee table, but the customer service people were helpful and kind at all times. The table itself is beautiful beyond expectations.
 
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7 months ago
Good
 
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Excellent service. Thank you
 
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7 months ago
Just perfect
 
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Best store ever
 
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This was my second order and everything was spot on.
 
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Horrible returns policy. I ordered an item and it failed to get delivered. When I told them that due to the lengthy wait time I didn’t want it anymore they refused and said I had to receive it even though it was already returned to them.
 
 Verified review|
 Answer by archiproducts.com/en
7 months ago
Dear Customer, as stated in our Terms and Conditions of Sales orders can not be cancelled by Customers. Customers can use the right of withdrawal only after having received the product and checked its condition. The return is at Customer's cost. Thanks for your cooperation and comprehension. Best regards
7 months ago
We recently made a number of purchases. All the products were of high quality. We love them. Unfortunately, one item arrived completely damaged and another damaged slightly. In both cases, the shipper did a terrible job - the boxes were completely destroyed in transit (I don't blame the manufacturer). Customer support was great and both issues were resolved but it is still very disappointing.
 
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7 months ago
timely shipping and email updates
 
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7 months ago
There was some mixup with the shipping address and package was sent to another city and state. Sender made the mistake and fortunately I caught the issue without too much delay. Otherwise, good product
 
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