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Reviews for archiproducts.com/en
3.85 / 5.00
Fair
How is the rating calculated?
What other customers say about their experience with archiproducts.com/en
2 days ago
Amazing products / terrible customer service
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2 weeks ago
terrible customer service. my pricing online was different that what i was billed.
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Answer by archiproducts.com/en
2 weeks ago
Dear Customer, as explained on 13th November,
Payments on ARCHIPRODUCTS are made in EUROS and we received the correct payment from your side. In this case, you should contact your bank and ask for the EURO/POUND exchange applied on your transaction.
Best regards
2 weeks ago
okay
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2 weeks ago
Good custodes service
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1 month ago
high level of products; the highest possible I guess. Delivery was satisfying but could of course even be faster.
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1 month ago
Delivery was a bit slower than expected, but otherwise OK.
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2 months ago
Great website with access to amazing products
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2 months ago
Affidabile e puntuale
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2 months ago
Ordered and paid for item listed as "in stock." Order cancelled as item was actually out of stock. Lost money as refund was less than amount paid owing to the currency exchanges.
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2 months ago
From my experience very bad customer service
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Answer by archiproducts.com/en
2 months ago
Dear Customer, we are sorry if you had some problems with the payment of duties and taxes but as explained by e-mail, on our website you pay the cost of the shipment which is organized by Archiproducts. Duties and taxes are calculated at the local customs and the courier informs the Customer about that. We stay at your disposal. Best regards
3 months ago
Satisfied with transaction
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3 months ago
Payment drawn long before delivery. Defective lamp is now a problem between me and the manufacturer that I am not in contact with. A lot of money for a product that is out of order.
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Answer by archiproducts.com/en
3 months ago
Dear Customer, we are very sorry for the problem you had with your lamp. Anyway as stated on 7th October, the producer is shipping a new lamp directly to your address because of the manufacturing defect. We stay at your disposal. Best regards
3 months ago
It took a little big longer than expected to arrive, but I LOVE this product, so worth the wait.
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4 months ago
Very good
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5 months ago
Product recieved promptly however had a small amount of damage. Customer service was excellent and it was replaced quickly.
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5 months ago
Smooth transaction
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5 months ago
Excellent service
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5 months ago
Great product selection
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5 months ago
Excellent
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5 months ago
Every aspect of several purchases excellent.
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Reviews for archiproducts.com/en
3.85 / 5.00
Fair
How is the rating calculated?
Trustmark for archiproducts.com/en
Status:
certified since: 8/1/16
updated on: 1/19/20
archiproducts.com/en is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
archiproducts.com/en is checked and certified according to the Trusted Shops quality criteria
Secured by a guarantee
At archiproducts.com/en you can use guarantee from Trusted Shops and protect up to €2,500 . Find out more
Details about archiproducts.com/en
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Edilportale.com SpA
Via Loiacono, 20 B
70126Bari
Italy
Authorised representative
Ferdinando Napoli