Certificate for archiproducts.com/en

No. X3138F39197D7C74DDF46810DB0269000
 

Approved on
01/08/2016
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for archiproducts.com/en



Good

4.45/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 88 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 92 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
thanks for sending it I can't wait to use them
4.00
Good

Perfect description plus delivery as promised
5.00
Excellent

Appeared the product would arrive earlier, based on estimates.
3.67
Good

Just received my Covo pendulum clock and not only is it badly damaged but the pendulum is missing I'm hoping that customer service can assist.
1.00
Very Poor

archiproducts.com/en replies: 07/07/2017
Dear Customer, Thanks for your e-mail. We are already trying to solve this problem with your support. Our Customer Service is at your complete disposal. Best regards

Excellent goods but delivery and customer service need improvement.
4.33
Good

Goods and delivery as expected
5.00
Excellent

Unfortunately we have a serious problem with our product, which is impossible to fit together for an unknown reason I sent photos and description to the firm FABBIAN, but no response
Nevertheless I had helpful sustain from Claudia ( Arciproducts Store Staff)
They are now trying to get explanation from the firm FABBIAN
I am still expecting an answer.
Regards
JBorzykowski
3.00
Fair

archiproducts.com/en replies: 13/07/2017
Dear Customer, Thanks for your e-mail. The Customer service is always at your disposal for any problems. You can contact us by e-mail from Monday to Friday from 9:00 am to 6:00 pm.

Arrived within expected time, helpful service and good product.
5.00
Excellent

all was perfect
5.00
Excellent

Catalogue work very well as well as ordering process. Delivery was within provided dates and item was carefully packed and 100 in good shape.

And price was very attractive comparing to other offers on internet.

Very good experience.
5.00
Excellent

Thanks
5.00
Excellent

Reliable and spot on. Will always buy from Archiproducts
5.00
Excellent

Great choice
4.67
Excellent

Fast delivery, excellent communication. all fine.
5.00
Excellent

Fantastic service Instant response to messages
5.00
Excellent

Process of delivery was smooth and good was as expected :)
5.00
Excellent

All worked out just as I had hope with one small exception and that was that the delivery was late with 2 weeks and the boxes were damaged. Luckily there was no damage on the furniture
4.33
Good

Thanks, your order is received
5.00
Excellent

Good, but there should be more product prices on the site and I'd spend more money. Simple. Almost everything I like doesn't show a from price and I don't have time to get quotes etc.
4.00
Good

Delivery time was 2 weeks but the chairs are everything I expected and more. Customer service is also great, expected time of arrival and details are on the money.
4.67
Excellent

Livraison : Délais et mise en relation avec le livreur Dramatique. 2 semaines pour recevoir le colis avec plusieurs rappels à TNT international pour contacter le livreur et non respect des créneaux horaire demandé.
Produit : Qualité Décevante (fixation non alignée, aucune glissière ou coulisse, problème de cotes...).
Très mauvais rapport qualité prix (à ce prix de l'escroquerie).
1.00
Very Poor

no comment
3.67
Good

Everything went well
4.67
Excellent

Everything was just perfect
Archiproducts has a great selection of quality furniture.
5.00
Excellent

The package arrived earlier than expected which is great. The product ordered is as shown on the website.
5.00
Excellent

No complaints
5.00
Excellent

we received the goods on but could not yet look if anything is OK. But the first look is excellent.
The delivery was difficult. The first announcement for estimated delivery has been 6-10th march. We travelled from Basel to Tessin to be there,when it will be delivered. Nothing. 2nd estimation: 9-14th march. Nothing.3rd estimation 29th march to 3rd april: then a phone call: we deliver:20th march
4.33
Good

Everything was perfect
5.00
Excellent

Excellent service and quality Thank you so much
4.67
Excellent

Excellent
5.00
Excellent

very good quality, excellent customer service
4.67
Excellent

Website still needs some refinement when entering price. Offers accepted don't show up until the last step, which is confusing.
4.67
Excellent

Nice product
3.67
Good

Once our credenza arrived in the US, the freight company representative was fabulous and kept in touch as the piece cleared custom in New York and was transferred to our home in Pittsburgh and arrived in perfect condition. The one thing that frustrated us was not knowing when it was likely to arrive in the US. It arrived in a huge crate outside our house, and we had to move it ourselves - be aware
4.33
Good

Good service & quality products
5.00
Excellent

Purchase came as described in perfect,mint condition,package was vey well wrapped and protected from transport.I am satisfied with this purchase and its prompt delivery

Ivan
Croatia
5.00
Excellent

GOOD
3.00
Fair

slow delivery but on time
4.33
Good

Very helpful and good, fast communication. Delighted with our 366 concept chair which arrived within a week of ordering. I will consider using this company for future purchases.
5.00
Excellent

Item as described, carefully packed, a rather long delivery but it was for free ...
5.00
Excellent

archiproducts.com/en

archiproducts.com/en was certified by Trusted Shops on 01/08/2016.

Contact
Via Loiacono, 20 B
70126 Bari
Italy
Tel: +39 080. 5543553
Fax: +39 080. 9995130
orders@archiproducts.com
archiproducts.com/en

Owner
Edilportale.com SpA
Via Loiacono, 20 B
70126 Bari
Italy
Authorized representative
Ferdinando Napoli
You can find reviews for other websites from this company here:
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with archiproducts.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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