Certificate for Komodo Fashion

No. X3087CED6FF4A66C02230D2613CDF1130
 

Approved on
29/08/2014
Valid until
28/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Komodo Fashion



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 83 Trusted Shops reviews collected in the last 12 months.
In total, Komodo Fashion has already collected 403 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/01/2019
Date of order
05/01/2019
15/01/2019
Great to find a 100 wool hat, in paper packaging, although hat was in a plastic bag - could have been biodegradable (corn starch), or not in a bag art all?
5.00
Excellent

Date of publication
14/01/2019
Date of order
03/01/2019
14/01/2019
Beautiful ethical clothes, delivered quickly and when you do need to make a return - refunded in a flash.
5.00
Excellent

Date of publication
11/01/2019
Date of order
31/12/2018
11/01/2019
The shoes I ordered were very uncomfortable.
3.00
Fair

Date of publication
16/12/2018
Date of order
03/12/2018
16/12/2018
Lovely quality clothing made from natural fibres and excellent customer service. When I returned knitwear that was bigger than the size described it was refunded without issue and postage refunded.
5.00
Excellent

Date of publication
05/12/2018
Date of order
24/11/2018
05/12/2018
Very nice
5.00
Excellent

Date of publication
03/12/2018
Date of order
23/11/2018
03/12/2018
Easy to use website. Love the ethos of Komodo Fashion. Lovely soft garment.
5.00
Excellent

Date of publication
27/11/2018
Date of order
16/11/2018
27/11/2018
A company with well made and ecologically sourced products, who will go that little bit further to sort things out if any problem occurs with your order.
5.00
Excellent

Date of publication
14/11/2018
Date of order
04/11/2018
14/11/2018
Excellent with first class customer service.
5.00
Excellent

Date of publication
12/11/2018
Date of order
01/11/2018
12/11/2018
Excellent service all round
5.00
Excellent

Date of publication
30/10/2018
Date of order
20/10/2018
30/10/2018
Fast 'N Bulbous
5.00
Excellent

Date of publication
24/09/2018
Date of order
14/09/2018
24/09/2018
Very quick delivery, great quality and beautiful looking products. Loved it
5.00
Excellent

Date of publication
18/09/2018
Date of order
08/09/2018
18/09/2018
Great quality as always
5.00
Excellent

Date of publication
03/09/2018
Date of order
24/08/2018
03/09/2018
Two of the garments that I ordered were fine but one was not as shown on the website. It's annoying that I have to pay for the return postage. I did tell them but they haven't offered to refund the postage yet.
3.33
Fair

Date of publication
19/08/2018
Date of order
08/08/2018
19/08/2018
goods by return, so efficient Excellent product - lovely feel.
5.00
Excellent

Date of publication
18/08/2018
Date of order
08/08/2018
18/08/2018
Gorgeous cotton cardigan in a vibrant carrot orange colour. Prompt delivery of a lovely item from one of my favourite companies.
5.00
Excellent

Date of publication
17/08/2018
Date of order
07/08/2018
17/08/2018
Absolutely love everything about Komodo
5.00
Excellent

Date of publication
07/08/2018
Date of order
27/07/2018
07/08/2018
Excellant, if not outstanding service.
5.00
Excellent

Date of publication
25/07/2018
Date of order
14/07/2018
25/07/2018
I loved it all but was shocked that the top I’ve ordered was in plastic bag Probably something Komodo should consider changing in the future as it makes me consider if I should use them again despite the fact that I loved the products.
4.67
Excellent

Komodo Fashion replies: 26/07/2018
Thankyou for your feedback. You will be glad to know that we are currently in the process of sourcing non-plastic, 100 biodegradable packaging for our next collection. - t o n y (manager)

Date of publication
10/07/2018
Date of order
28/06/2018
10/07/2018
Speedy delivery of lovely comfortable clothing.
5.00
Excellent

Date of publication
15/06/2018
Date of order
05/06/2018
15/06/2018
The Trainer/Shoes are fabulous very unusual and received many compliments
Could not believe how quickly they were delivered.
It was lovely to receive a Text thanking me for my order, It is these little things that matter in life and makes one feel that you would like to buy from them again.
Many Thanks.
5.00
Excellent

Date of publication
15/06/2018
Date of order
23/05/2018
15/06/2018
Perfect in all ways
5.00
Excellent

Date of publication
08/06/2018
Date of order
29/05/2018
08/06/2018
Very happy with goods and service
5.00
Excellent

Date of publication
23/05/2018
Date of order
13/05/2018
23/05/2018
All good
4.67
Excellent

Date of publication
18/05/2018
Date of order
08/05/2018
18/05/2018
Brilliant
5.00
Excellent

Date of publication
17/05/2018
Date of order
07/05/2018
17/05/2018
A-ok
5.00
Excellent

Date of publication
16/05/2018
Date of order
06/05/2018
16/05/2018
Very pleased with items.
5.00
Excellent

Date of publication
09/05/2018
Date of order
29/04/2018
09/05/2018
Really pleased with purchase. Easy to buy and delivery prompt.
5.00
Excellent

Date of publication
09/05/2018
Date of order
25/04/2018
09/05/2018
Great quality socks, definitely coming back for more.
5.00
Excellent

Date of publication
04/05/2018
Date of order
24/04/2018
04/05/2018
Great service and goods. Their online size chart led me to order the wrong size and had to sned back items at my own expenses but they had good customer service.
4.67
Excellent

Date of publication
02/05/2018
Date of order
14/03/2018
02/05/2018
Fast and simple service. Nice shirt but slightly greyer than I thought (I thought it was a bit bluer). But my partner, who it was for likes it (Or says he does) which is the most important.As vegans we would appreciate some items without any wool...
4.67
Excellent

Date of publication
30/04/2018
Date of order
20/04/2018
30/04/2018
High-quality clothing, well made, stylish and
flattering.Wonderful service will purchase again and again. A great find.
5.00
Excellent

Date of publication
28/04/2018
Date of order
18/04/2018
28/04/2018
I am not sure about customer service yet, as I am about to return one of the items and will see how that goes.
4.33
Good

Date of publication
20/04/2018
Date of order
09/04/2018
20/04/2018
Excellent service. I had a small problem with royal mail so I emailed Komodo and they were very quick to reply and provided me with a tracking number to help me solve the issue.
5.00
Excellent

Date of publication
18/04/2018
Date of order
03/04/2018
18/04/2018
Great thank you.
5.00
Excellent

Date of publication
17/04/2018
Date of order
04/04/2018
17/04/2018
A lovely top. Beautiful colour with lovely embroidery. Nice shape and fit too. Order and delivery process very smooth and quick.
5.00
Excellent

Date of publication
15/04/2018
Date of order
01/04/2018
15/04/2018
Fast delivery, good communication, great jeans.
5.00
Excellent

Date of publication
11/04/2018
Date of order
01/04/2018
11/04/2018
Good service
5.00
Excellent

Date of publication
10/04/2018
Date of order
30/03/2018
10/04/2018
The dress i ordered is not true to size. I own several things from Komodo - a few tops and dresses - all of them a size smaller than this summer dress. I wanted that to be lose so i ordered a size up. And the dress is too tight and returned
3.33
Fair

Date of publication
07/04/2018
Date of order
27/03/2018
07/04/2018
Very fast service on my second order. Items good quality and comfortable. An issue with my first order was dealt with very fairly on the day I raised it.
5.00
Excellent

Date of publication
05/04/2018
Date of order
26/03/2018
05/04/2018
Love this company and everything it stands for. Last jumper I received was damaged on the sleeve but nothing I can't sew up
4.00
Good

Komodo Fashion customer reviews

Komodo Fashion

Fairly traded organic and natural fibre fashion.

Komodo Fashion was certified by Trusted Shops on 29/08/2014.

Discover ethically sourced organic and natural fibre fashion from pioneering brand Komodo. We offer full womens and mens apparel ranges, accessories and vegan footwear. Other products include organic denim by MUD Jeans, eco sunglasses by Antonio Verde and ethically sourced handbags and jewellery from MADE.

Contact
77c King Henry's Rd.
NW3 3QU London
United Kingdom
tony@komodo.co.uk
Komodo Fashion
Owner
The Yakit Rakit LTD
77c King Henry's Rd.
NW3 3QU London
United Kingdom
Trade register
Companies House 02068873
Authorized representative
Tony Mountford
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Komodo Fashion in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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