sonicdirect.co.uk

Details
Contact
Contact
SONIC MEGASTORE Ltd
Ingleby Road
BD8 9AN  Bradford
United Kingdom
 
Trade register
BRADFORD WEST YORKSHIRE Company No. 06805107
Authorised representative
Sonic Megastore Limited

Reviews for sonicdirect.co.uk

4.69 / 5.00
Excellent
How is the rating calculated?

25 reviews in the last 12 months

84 %
8 %
3 stars
0 %
8 %
1 star
0 %
216 total reviews

What other customers say about their experience with sonicdirect.co.uk

Sort order Latest first 
2 weeks ago
Sonic themselves were very good but badly let down by terrible delivery from Panther who failed to deliver on expected date and then failed to give me an estimated time on the second attempt. Goods delivered in unmarked white van and had to ask to have old goods removed and new one unpacked, which had been paid for. Then tumble dryer not working properly and requires a visit from engineer to fix.
 
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 Answer by sonicdirect.co.uk
2 weeks ago
Dear Anne, We’re sorry to hear that the delivery service tarnished an otherwise positive experience. On the whole, Panther do offer our customers an extremely good service. However, especially during peak times, there can be the occasional issue but, thankfully, this is very much the exception. If the manufacturer is unable to assist with the product do let us know. Regards, Sonic Direct.
3 weeks ago
Good to have a day to choose for delivery
 
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No complaints about anything. Ordering and delivery went like clockwork and the toaster bought has worked very satisfactorily.
 
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Excellent service When the order was placed they rang to check the delivery address. The product arrived in perfect condition. However the delivery itself did not go smoothly ...no fault of Sonic Direct, but of the delivery company ...who I gave feed back to ...without a response. I then used the chat line on Sonic Direct and their customer team got back to me and refunded the delivery charge.
 
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1 month ago
I RECOMMEND
 
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2 months ago
Good service throughout
 
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4 months ago
Quick efficient delivery.
 
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Very friendly staff - both on the other end of a phone and in-person when delivering. Contacted within a few days of ordering to confirm delivery requirements. Another contact before delivery to advise of tracking service, which was updated the night before delivery with a delivery slot. Contacted twice by delivery crew to confirm nearer the time of delivery who were very friendly and expedient
 
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No Problems delivered as promised
 
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Oven arrived on time, in perfect condition, and I was texted the estimated time of arrival in advance. As arranged, they unpacked and removed all the packaging. All went very smoothly.
 
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4 months ago
Good experience
 
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Not going to lie,I was very dubious at first. I brought a 55" telly £200 cheaper than advertised on the Argos website. I was not disappointed, at all. I got next day delivery and the telly is brilliant. Saved myself a bundle and the whole process was straigth forward. The delivery did come earlier than expected. I had a 2 hour window and he came 2 hours before. SUPERB
 
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Delivery and service were excellent. I have not yet used my item but feel sure it will come up to expectation.
 
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Needed a new integrated fridge they had same make and size (but a different model) so that made insulation easy. Delivery slot came the night before and you can track the driver on line. Great service all round
 
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The service was excellent nothing was a problem The delivery firm were spot on to their timetable thank you F Nolan
 
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No problems and would use this online shop again
 
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9 months ago
Nine point five
 
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Excellent service and very impressed with my Samsung microwave. Price much cheaper than elsewhere and an excellent item?
 
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Great price. Fast delivery. Free carriage under £100 so annoying to have to pay £10 on a £99.99 item,
 
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9 months ago
Quality washing machine at a competitive price. Easy to order and pay online. Had phonecall from them to confirm delivery day. Fitted new machine and took the old one away. All went smoothly and efficiently. Very happy.
 
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