Certificate for sonicdirect.co.uk

No. X286C098DB81E40DA350ED698B74F7783
 

Approved on
20/03/2013
Valid until
19/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sonicdirect.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 27 Trusted Shops reviews collected in the last 12 months.
In total, sonicdirect.co.uk has already collected 194 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
Great service, very good washing machine
Good value
5.00
Excellent

Date of publication
29/12/2018
Date of order
22/12/2018
29/12/2018
Taking to other staff mid way through conversation with customer...very rude
2.33
Poor

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
highly recommended
5.00
Excellent

Date of publication
22/11/2018
Date of order
15/11/2018
22/11/2018
not used this service before, but with the service i received i would use them again no problem.
5.00
Excellent

Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
I had to cancel the order because the installation did not include disconnection of the old machine ,even though I was also paying for recycling. I am not in a position to be able to pull the machine out to disconnect it as I am disabled .
1.00
Very Poor

Date of publication
18/10/2018
Date of order
11/10/2018
18/10/2018
Delivered in 2 working days, neatly packed. Exactly as promised.
5.00
Excellent

Date of publication
18/10/2018
Date of order
17/09/2018
18/10/2018
communication 1st class
4.67
Excellent

Date of publication
06/10/2018
Date of order
28/09/2018
06/10/2018
This is the third product I have bought from this company and would highly recommend.
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
Thank you - quick and swift purchase
5.00
Excellent

Date of publication
06/09/2018
Date of order
30/08/2018
06/09/2018
I looked at a couple of better known sites. One high street super store couldn't deliver for over a week and the other didn't have what I wanted. I saw sonic direct on the "Which" website which is where I did the research for the fridge freezer. They had the product and the speedy delivery. Very pleased and love love love my fridge freezer. Would be happy to purchase from sonic direct again.
5.00
Excellent

Date of publication
05/09/2018
Date of order
19/08/2018
05/09/2018
Delivery on time with notification 20 to 30 mins prior to arrival which was very useful. Pleased with the tumble dryer though it took a while to find the feet adjustment which was not easily visable Instructions could have been slightly better though glad I had a paper booklet rather than having to go on line. However, these are minimal issues and generally very pleased with product and service.
5.00
Excellent

Date of publication
26/08/2018
Date of order
19/08/2018
26/08/2018
Great service, fast delivery.
5.00
Excellent

Date of publication
14/08/2018
Date of order
11/06/2018
14/08/2018
Kept informed when there were issues with the original order and order changed quickly when requested. Initial dispatch then quick but subsequent delivery by the Panther Group was less efficient (failed to deliver when first arranged).
.
4.33
Good

Date of publication
14/08/2018
Date of order
31/07/2018
14/08/2018
Item was a present and delivered directly to recipient.
5.00
Excellent

Date of publication
11/08/2018
Date of order
28/07/2018
11/08/2018
I would have preferred it if they had set it up and taken the old TV away even for an extra fee.
5.00
Excellent

Date of publication
16/07/2018
Date of order
08/07/2018
16/07/2018
Absolutely fantastic price, delivery and communication. Would highly recommend. Thanks so much.
5.00
Excellent

Date of publication
12/07/2018
Date of order
21/06/2018
12/07/2018
Great prices, easy ordering and very quick delivery
5.00
Excellent

Date of publication
02/07/2018
Date of order
18/06/2018
02/07/2018
Purfect
5.00
Excellent

Date of publication
02/07/2018
Date of order
16/06/2018
02/07/2018
Pleasure to do business with SonicDirect Excellent communication. Swift and quick response to any questions. No BS. I would recommend them to anyone. They were super nice and helpful. There was no problems whatsoever. Free delivery is good. Recommended Ignore bad reviews. Some people will just hate, hate, hate :)
5.00
Excellent

Date of publication
13/06/2018
Date of order
30/05/2018
13/06/2018
excellent communication at both order and delivery stages
5.00
Excellent

Date of publication
31/05/2018
Date of order
24/05/2018
31/05/2018
Very fast free delivery, would use again.
5.00
Excellent

Date of publication
20/03/2018
Date of order
13/01/2018
20/03/2018
Item as ordered arrived quickly, it was a special price and I'm very happy.
5.00
Excellent

Date of publication
09/03/2018
Date of order
02/03/2018
09/03/2018
Ok Transaction
4.67
Excellent

Date of publication
20/02/2018
Date of order
13/02/2018
20/02/2018
Great service and good product
5.00
Excellent

Date of publication
20/02/2018
Date of order
07/02/2018
20/02/2018
Excellent product
Was kept in touch with delivery from time of order until delivery
Had a laugh with the delivery man
I am one happy customer

I ordered the radio to leave on for the dogs when we are out
5.00
Excellent

Date of publication
29/01/2018
Date of order
21/01/2018
29/01/2018
I was so pleased with delivery goods and customer care also the product that my daughter ordered the same appliance Sonic Direct are so professional in all that they do this is the third appliance I’ve ordered so pleased with them all thank you
5.00
Excellent

Date of publication
18/01/2018
Date of order
27/12/2017
18/01/2018
Some problems with first machine delivered but customer services was excellent and offered to exchange machine. Delivery on both occasions was on time and product is what I ordered.
5.00
Excellent

sonicdirect.co.uk customer reviews

sonicdirect.co.uk

sonicdirect.co.uk was certified by Trusted Shops on 20/03/2013.

Contact
Ingleby Road
BD8 9AN Bradford
United Kingdom
Tel: 01274 575000
Fax: 01274 772166
reviews@sonicdirect.co.uk
sonicdirect.co.uk
Owner
SONIC MEGASTORE Ltd
Ingleby Road
BD8 9AN Bradford
United Kingdom
Trade register
BRADFORD WEST YORKSHIRE Company No. 06805107
Authorized representative
Sonic Megastore Limited
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sonicdirect.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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