Certificate for sonicdirect.co.uk

No. X286C098DB81E40DA350ED698B74F7783
 

Approved on
20/03/2013
Valid until
19/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sonicdirect.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 28 Trusted Shops reviews collected in the last 12 months.
In total, sonicdirect.co.uk has already collected 210 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
05/08/2019
Date of order
28/07/2019
05/08/2019
Quick efficient delivery.
5.00
Excellent

Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
Very friendly staff - both on the other end of a phone and in-person when delivering. Contacted within a few days of ordering to confirm delivery requirements. Another contact before delivery to advise of tracking service, which was updated the night before delivery with a delivery slot.
Contacted twice by delivery crew to confirm nearer the time of delivery who were very friendly and expedient
5.00
Excellent

Date of publication
19/07/2019
Date of order
09/07/2019
19/07/2019
No Problems delivered as promised
5.00
Excellent

Date of publication
17/07/2019
Date of order
09/07/2019
17/07/2019
Oven arrived on time, in perfect condition, and I was texted the estimated time of arrival in advance. As arranged, they unpacked and removed all the packaging. All went very smoothly.
5.00
Excellent

Date of publication
11/07/2019
Date of order
03/07/2019
11/07/2019
Good experience
5.00
Excellent

Date of publication
09/07/2019
Date of order
02/07/2019
09/07/2019
Not going to lie,I was very dubious at first. I brought a 55" telly £200 cheaper than advertised on the Argos website. I was not disappointed, at all. I got next day delivery and the telly is brilliant. Saved myself a bundle and the whole process was straigth forward. The delivery did come earlier than expected. I had a 2 hour window and he came 2 hours before. SUPERB
5.00
Excellent

Date of publication
03/07/2019
Date of order
20/06/2019
03/07/2019
Delivery and service were excellent. I have not yet used my item but feel sure it will come up to expectation.
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Needed a new integrated fridge they had same make and size (but a different model) so that made insulation easy. Delivery slot came the night before and you can track the driver on line. Great service all round
5.00
Excellent

Date of publication
19/04/2019
Date of order
12/04/2019
19/04/2019
The service was excellent nothing was a problem
The delivery firm were spot on to their timetable thank you
F Nolan
5.00
Excellent

Date of publication
15/03/2019
Date of order
08/03/2019
15/03/2019
No problems and would use this online shop again
5.00
Excellent

Date of publication
22/02/2019
Date of order
22/02/2019
22/02/2019
Nine point five
4.00
Good

Date of publication
22/02/2019
Date of order
15/02/2019
22/02/2019
Excellent service and very impressed with my Samsung microwave. Price much cheaper than elsewhere and an excellent item?
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Great price. Fast delivery. Free carriage under £100 so annoying to have to pay £10 on a £99.99 item,
5.00
Excellent

Date of publication
18/02/2019
Date of order
11/02/2019
18/02/2019
Quality washing machine at a competitive price. Easy to order and pay online.
Had phonecall from them to confirm delivery day. Fitted new machine and took the old one away. All went smoothly and efficiently. Very happy.
5.00
Excellent

Date of publication
30/01/2019
Date of order
23/01/2019
30/01/2019
Everything went without any complications and delivery times were met as stated. Very pleased with item purchased.
5.00
Excellent

Date of publication
27/01/2019
Date of order
20/01/2019
27/01/2019
Great
5.00
Excellent

Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
Great service, very good washing machine
Good value
5.00
Excellent

Date of publication
29/12/2018
Date of order
22/12/2018
29/12/2018
Taking to other staff mid way through conversation with customer...very rude
2.33
Poor

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
highly recommended
5.00
Excellent

Date of publication
22/11/2018
Date of order
15/11/2018
22/11/2018
not used this service before, but with the service i received i would use them again no problem.
5.00
Excellent

Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
I had to cancel the order because the installation did not include disconnection of the old machine ,even though I was also paying for recycling. I am not in a position to be able to pull the machine out to disconnect it as I am disabled .
1.00
Very Poor

Date of publication
18/10/2018
Date of order
11/10/2018
18/10/2018
Delivered in 2 working days, neatly packed. Exactly as promised.
5.00
Excellent

Date of publication
18/10/2018
Date of order
17/09/2018
18/10/2018
communication 1st class
4.67
Excellent

Date of publication
06/10/2018
Date of order
28/09/2018
06/10/2018
This is the third product I have bought from this company and would highly recommend.
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
Thank you - quick and swift purchase
5.00
Excellent

Date of publication
06/09/2018
Date of order
30/08/2018
06/09/2018
I looked at a couple of better known sites. One high street super store couldn't deliver for over a week and the other didn't have what I wanted. I saw sonic direct on the "Which" website which is where I did the research for the fridge freezer. They had the product and the speedy delivery. Very pleased and love love love my fridge freezer. Would be happy to purchase from sonic direct again.
5.00
Excellent

Date of publication
05/09/2018
Date of order
19/08/2018
05/09/2018
Delivery on time with notification 20 to 30 mins prior to arrival which was very useful. Pleased with the tumble dryer though it took a while to find the feet adjustment which was not easily visable Instructions could have been slightly better though glad I had a paper booklet rather than having to go on line. However, these are minimal issues and generally very pleased with product and service.
5.00
Excellent

Date of publication
26/08/2018
Date of order
19/08/2018
26/08/2018
Great service, fast delivery.
5.00
Excellent

sonicdirect.co.uk customer reviews

sonicdirect.co.uk

sonicdirect.co.uk was certified by Trusted Shops on 20/03/2013.

Contact
Ingleby Road
BD8 9AN Bradford
United Kingdom
Tel: 01274 575000
Fax: 01274 772166
reviews@sonicdirect.co.uk
sonicdirect.co.uk
Owner
SONIC MEGASTORE Ltd
Ingleby Road
BD8 9AN Bradford
United Kingdom
Trade register
BRADFORD WEST YORKSHIRE Company No. 06805107
Authorized representative
Sonic Megastore Limited
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sonicdirect.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.