Reviews for butterflytwists.com



Good

4.49/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,783 Trusted Shops reviews collected in the last 12 months.
In total, butterflytwists.com has already collected 2,202 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Beautiful shoes and good fit
5.00
Excellent

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
On time delivery. Goods as described
4.33
Good

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Fab shoes and great service, not much else to say
5.00
Excellent

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Perfect
5.00
Excellent

Date of publication
14/08/2018
Date of order
20/07/2018
14/08/2018
Items delivery wasn't as quick as I'd have liked.
Quality good and as expected
3.67
Good

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
wenn Ihr schon nach Deutschland liefert, sorgt auch für nen adäquaten und passenden Kundenservice, bitte
3.00
Fair

Date of publication
14/08/2018
Date of order
28/07/2018
14/08/2018
I loved the shoes. The only issue is one of them is bigger than expected, not a big deal but I may have to use foot insole.
4.00
Good

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Unfortunately the shoes I ordered recently are too small, despite being the same size as shoes which I have previously ordered, AND I will have to foot the bill for the return.
3.00
Fair

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Everything was perfect adore the shoes
5.00
Excellent

Date of publication
14/08/2018
Date of order
26/07/2018
14/08/2018
NO ADDITIONAL COMMENT
3.33
Fair

Date of publication
14/08/2018
Date of order
28/07/2018
14/08/2018
Excellent shoes - I've been eyeing up this particular pair for some time and am very excited to finally have them.
Very fast delivery, all very easy to order and swift to process.
5.00
Excellent

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Shoes are comfortable well made and if you when on sale, bargain
5.00
Excellent

Date of publication
14/08/2018
Date of order
28/07/2018
14/08/2018
Great
4.33
Good

Date of publication
14/08/2018
Date of order
28/07/2018
14/08/2018
Love the shoes, love the look, love the compliments. Cool shoes
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Love the shoes - can't wait to wear them
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Fab shoes, great price & speedy delivery
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Great comfy shoes that fit perfectly. Bought when all shoes were £30 which was a huge bonus. Very pleased
5.00
Excellent

Date of publication
13/08/2018
Date of order
27/07/2018
13/08/2018
Love these shoes. XX
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Ordered 2 pairs of shoes on express delivery. One pair not available, and the company then held my order waiting for me to select another pair of shoes. Very unprofessional in my opinion. I used express delivery for a reason, and if I had wanted any of the other pairs of shoes I would have ordered them at the
They did waive the delivery charge when I complained, but only because I complained.
2.33
Poor

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
The leather has started to come away around the sole.
3.67
Good

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Love them
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
All good
5.00
Excellent

Date of publication
13/08/2018
Date of order
27/07/2018
13/08/2018
quick delivery and amazing pumps, really well made.
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Great shoes, prompt delivery
5.00
Excellent

Date of publication
13/08/2018
Date of order
28/07/2018
13/08/2018
Love, love, love my Butterfly twist shoes. I now have three pairs and can't wait to buy more. So easy to forget you have them on too.
5.00
Excellent

Date of publication
13/08/2018
Date of order
27/07/2018
13/08/2018
I have so many pairs of Butterfly Twist shoes. They are so comfortable and I highly recommend them. Delivery is really quick and they are packaged well.
5.00
Excellent

Date of publication
12/08/2018
Date of order
27/07/2018
12/08/2018
I cannot believe how comfortable these pumps are. I took them with me travelling and they are great to pack too. I am between sizes and ordered both. I went a size up. Customer service very prompt on refund.
5.00
Excellent

Date of publication
12/08/2018
Date of order
26/07/2018
12/08/2018
Very pleased with the swift delivery and the service was excellent I will definitely shop with you again the sandals and flip flops were great very well presented. Thank you
5.00
Excellent

Date of publication
11/08/2018
Date of order
10/07/2018
11/08/2018
Perfect
5.00
Excellent

Date of publication
11/08/2018
Date of order
26/07/2018
11/08/2018
Thankful
5.00
Excellent

Date of publication
11/08/2018
Date of order
26/07/2018
11/08/2018
Very comfortable sandals, which look great for work.
5.00
Excellent

Date of publication
10/08/2018
Date of order
24/07/2018
10/08/2018
Great product and speedy delivery I highly recommend these shoes - it’s like wearing slippers all day at work
5.00
Excellent

Date of publication
09/08/2018
Date of order
24/07/2018
09/08/2018
Love them
5.00
Excellent

Date of publication
09/08/2018
Date of order
24/07/2018
09/08/2018
My only moan is that you offered a special discount if I ordered two or three pairs, which I did but there was no discount or any explanation. so although I am very pleased with the product , I am disappointed that you did not keep your promise
4.67
Excellent

Date of publication
09/08/2018
Date of order
23/07/2018
09/08/2018
Love the idea of butterfly twists and the shoes thwmselves but I can never find my size and when I actually wear them out they are so uncomfort
3.33
Fair

Date of publication
08/08/2018
Date of order
23/07/2018
08/08/2018
Return from EU Countries complicated, should be paid by the customer.
3.00
Fair

Date of publication
08/08/2018
Date of order
22/07/2018
08/08/2018
Fantastic delivery time, super comfortable shoes :-)
5.00
Excellent

Date of publication
06/08/2018
Date of order
21/07/2018
06/08/2018
Good website,quick delivery and beautiful shoes
5.00
Excellent

Date of publication
06/08/2018
Date of order
21/07/2018
06/08/2018
Fabulous
5.00
Excellent

Date of publication
06/08/2018
Date of order
21/07/2018
06/08/2018
I made my purchase for an upcoming wedding where I plan to dance the night away. Very pleased with the sale price and delivery speed. Have only tried them on but am happy with them. They are fun and comfy but look like proper shoes (because they are). Now I need to work out what to do with my heels when I make the switch
4.00
Good

butterflytwists.com customer reviews

butterflytwists.com

Contact
007 Canalot Studios, 222 Kensal Road
W10 5BN London
United Kingdom
hello@butterflytwists.com
butterflytwists.com
Owner
Butterfly Twists LTD
007 Canalot Studios, 222 Kensal Road
W10 5BN London
United Kingdom
Trade register
Companies House 06862903
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with butterflytwists.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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