Reviews for butterflytwists.com



Good

4.47/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,467 Trusted Shops reviews collected in the last 12 months.
In total, butterflytwists.com has already collected 1,886 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2018
Date of order
05/06/2018
17/06/2018
Love these shoes
5.00
Excellent

Date of publication
17/06/2018
Date of order
04/06/2018
17/06/2018
They’re taking ages to arrive.
I’ve had this request for a review but not even received them yet
1.00
Very Poor

Date of publication
17/06/2018
Date of order
05/06/2018
17/06/2018
So comfortable.
5.00
Excellent

Date of publication
17/06/2018
Date of order
03/06/2018
17/06/2018
Fantastic experience and service.
5.00
Excellent

Date of publication
17/06/2018
Date of order
04/06/2018
17/06/2018
Gorgeous shoes. Ordered the next size up and fitted perfectly Have recommended to my friends. Great product
5.00
Excellent

Date of publication
17/06/2018
Date of order
03/06/2018
17/06/2018
Very good
5.00
Excellent

Date of publication
16/06/2018
Date of order
04/06/2018
16/06/2018
Fast delivery and very pretty and comfortable shoes. Very pleased
5.00
Excellent

Date of publication
16/06/2018
Date of order
04/06/2018
16/06/2018
Shoes I bought are not as comfortable as they look. The base is very comfy but the worksmanship is quite rough and the top panel cuts a little into my feet.
3.33
Fair

Date of publication
16/06/2018
Date of order
04/06/2018
16/06/2018
Lovely shoes
5.00
Excellent

Date of publication
16/06/2018
Date of order
03/06/2018
16/06/2018
Really pleased with my purchase. Very good service. Shoes are so comfy.
5.00
Excellent

Date of publication
15/06/2018
Date of order
03/06/2018
15/06/2018
Excellent quality.
5.00
Excellent

Date of publication
15/06/2018
Date of order
23/05/2018
15/06/2018
Shoe in Sale had to be glued
4.33
Good

Date of publication
15/06/2018
Date of order
03/06/2018
15/06/2018
Well didnt received yet my order.
2.33
Poor

Date of publication
15/06/2018
Date of order
03/06/2018
15/06/2018
Excellent service, arrived on time. First time wearing the shoes they rubbed the back of my heel on both feet. Fingers crossed won’t happen again. Not worn them in the rain yet.
4.67
Excellent

Date of publication
15/06/2018
Date of order
02/06/2018
15/06/2018
Everything went great
5.00
Excellent

Date of publication
15/06/2018
Date of order
02/06/2018
15/06/2018
good
4.00
Good

Date of publication
15/06/2018
Date of order
02/06/2018
15/06/2018
I had to return a pair because they were a bit small. Return process was dead easy. Delightful packaging. Very pleased.
5.00
Excellent

Date of publication
15/06/2018
Date of order
02/06/2018
15/06/2018
Love my new shoes
4.67
Excellent

Date of publication
15/06/2018
Date of order
26/05/2018
15/06/2018
Good products but delivery took a while. I had no direct contact with the customer service, so no opinion.
3.67
Good

Date of publication
15/06/2018
Date of order
02/06/2018
15/06/2018
Great service. Lovely shoes. Recommend.
5.00
Excellent

Date of publication
14/06/2018
Date of order
02/06/2018
14/06/2018
Delivery is prompt, packaging is fab & shoes
5.00
Excellent

Date of publication
14/06/2018
Date of order
31/05/2018
14/06/2018
Both shoes had marks on the front so I asked for an exchange. When they arrived they were also marked so I returned them for a refund - £65 is a lot to spend on shoes that aren't perfect...
3.33
Fair

Date of publication
14/06/2018
Date of order
02/06/2018
14/06/2018
Fantastic shoes They came really quick in Athens
5.00
Excellent

Date of publication
14/06/2018
Date of order
02/06/2018
14/06/2018
Easy to order, and my shoes were delivered quickly. Love them
5.00
Excellent

Date of publication
13/06/2018
Date of order
01/06/2018
13/06/2018
Lovely shoes, great for travelling. Will buy more
4.00
Good

Date of publication
13/06/2018
Date of order
29/05/2018
13/06/2018
My order came quickly and was presented in a lovely box that was a pleasure to open. I had a query about my order, that was quickly resolved and a new pair of shoes was sent out straight away. I now have 3 pairs of from the leather range and they are very stylish and extremely comfortable. I am a size 4 with a slightly high arch and they fit perfectly.
5.00
Excellent

Date of publication
13/06/2018
Date of order
01/06/2018
13/06/2018
beautiful, innovative designs
5.00
Excellent

Date of publication
13/06/2018
Date of order
25/05/2018
13/06/2018
Love these shoes, just wish they were cheaper then I could buy more
4.67
Excellent

Date of publication
13/06/2018
Date of order
01/06/2018
13/06/2018
Love these Union Jack shoes; so comfortable and had loads of compliments
5.00
Excellent

Date of publication
13/06/2018
Date of order
01/06/2018
13/06/2018
very good service
5.00
Excellent

Date of publication
13/06/2018
Date of order
27/05/2018
13/06/2018
The shoes are very cute and came in a fun box. E-mail follow-up was good. Delivery by DHL however was bad. After a first miss, 2nd delivery came earlier than the appointed time, thus missed again, no note, so chose to pick up at servicepoint and they delivered to a different one than I selected...weird.
3.67
Good

Date of publication
13/06/2018
Date of order
31/05/2018
13/06/2018
All went well. Size is also perfect
5.00
Excellent

Date of publication
13/06/2018
Date of order
31/05/2018
13/06/2018
I bought 2 pairs and was slightly dissapointed that one fits perfect and the other is just a but too snug. I'm hopeing that i can wear that pair until they relax a bit..
4.00
Good

Date of publication
13/06/2018
Date of order
28/05/2018
13/06/2018
Prompt delivery Cute comfy shoes
5.00
Excellent

Date of publication
12/06/2018
Date of order
18/05/2018
12/06/2018
Beautiful shoes, very comfortable I bought a second pair for my daughter which was a tad too small. Return and replacement delivery went smooth and fast. My daughter is happy and I am too
5.00
Excellent

Date of publication
12/06/2018
Date of order
31/05/2018
12/06/2018
Great really pleased . Quick delivery. Lovely product.
5.00
Excellent

Date of publication
12/06/2018
Date of order
31/05/2018
12/06/2018
Amazing shoes and so comfortable. Quick delivery.
5.00
Excellent

Date of publication
12/06/2018
Date of order
31/05/2018
12/06/2018
Fab and comfy shoes
5.00
Excellent

Date of publication
12/06/2018
Date of order
31/05/2018
12/06/2018
Faulty goods and so narrow not pleased at all
3.33
Fair

Date of publication
12/06/2018
Date of order
31/05/2018
12/06/2018
I love my butterfly twists, wear them all day every day, love them so much I repeat buy pairs so I know I have a shiny new pair for the start of the next season. And when I had a problem the nice Butterfly Twists people helped me quickly and sent me a brand new pair Would be utterly lost without my twists
5.00
Excellent

butterflytwists.com customer reviews

butterflytwists.com

Contact
007 Canalot Studios, 222 Kensal Road
W10 5BN London
United Kingdom
hello@butterflytwists.com
butterflytwists.com
Owner
Butterfly Twists LTD
007 Canalot Studios, 222 Kensal Road
W10 5BN London
United Kingdom
Trade register
Companies House 06862903
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with butterflytwists.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.