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Top positive review
17 Oct 2023
Verified review
Lovely quality clothes. Would like more detail in the description of how the clothes fit, e.g. generous or slim fitting, which would be helpful if between sizes.
I was really looking forward to receiving my new Normad jacket from you.
I had been sent the wrong size which is far too big when I looked to see if I could order the original size it had gone out of stock!!
And I had 20% off so I’ve lost out twice really
So one very unhappy customer 😔
The items came quickly which is very good. The down side for me is that it took about 20 days to get a refund for the items I sent back and then only after I phoned up. It is the second time I have had to phone to get a refund. Very polite staff though, so that is a plus
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19 Apr 2023
Verified review
Helpful email communication but possible sizing issues.
I received a very helpful but wordy email about my recent order concerning one item that was not available in my size.
Did I want to try the next size? No, was my answer.
The item I did receive was lovely but massive. I have had to return it and request a size down. I appreciate that clothes generally have “ease” but the dress was really huge. I am looking forward to receiving its replacement.
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1 Aug 2023
Verified review
I’m very happy with the lovely soft comfortable cotton tops I ordered. One is closer fitting the other two a more loose fit which is style.
Two organic cotton, knowing it’s a long standing company that I’ve ordered from many times over the years and cares about the environment and fair trade.
Well packaged in recyclable, biodegradable, compostable packaging and received quickly.
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7 Aug 2023
Verified review
I love the colours and Size 12 usually fits me well. However, leggings I have barely worn are laddering badly. It seems the stitching on the seams is poor… Please do more long-sleeved tops and make sure the body is long enough to cover the bottom! Also cardigans. Thank you!
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15 Aug 2023
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Very good quality fabric
Very good quality fabric. My yoga pants are great to wear. So much so that I ordered a second pair in Pepper, but had to return them because the sizing was a lot smaller than my first pair.
Disappointed with this. I love the cut, colour and comfort of pair number 1.
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29 Apr 2023
Verified review
Lovely quality
This arrived very promptly and is really nice quality. I think the colour is more grey than I’d expected. For some reason I thought it was more sandy-coloured. However, it feels soft and very comfortable to wear and looks very good.
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10 Oct 2023
Verified review
Environmentally friendly all round
I like the fact that you use Royal Mail for delivery; you use environmentally friendly packaging; your choice offers organic cotton; it is easy to exchange items; I like the choice and style of your clothes
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22 Sept 2023
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Really nice colour and pattern. Unfortunately a bit on the big size and the neckline wasn’t quite right for me.
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25 Jul 2023
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Tops were lovely but had to return as white one was too shirt and green one too snall
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10 Aug 2023
Verified review
Ladies tops - size 16
Only ever bought tops but have been lovely and cool and wash well
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