this was my first time shopping at Hifas Da Terra. I was surprised to find that there is a filiale in the UK. My initial contact had been with the firm in Spain. Staff were very helpful . To order my products was easy, and I had them delivered within days. Very hapy with the service and the products. I will continue shopping with the company.
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the most relevant critical review
1 year ago
Delivery: no need for such large box for the items sent.
Products: find an alternative to plastic please. I am not sure about the efficacy of some of the products on me. I have used them for about 9 months now.
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Reviews for hifasdaterra.co.uk
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Verified review
4 months ago
Late delivery two days more than promised
No tracking number given
The contact number given has no English option
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Answer by hifasdaterra.co.uk
4 months ago
Good morning,
Thank you for your feedback and apologies for the inconveniences. We have spoken to the transport company and the attempted to deliver on time but they were not able to that is the reason why they did not deliver on time. Delivery for the UK is 24-48 business hours. If you wish to call us in the future, our UK customer service number is (+44) 787 930 6510 or you can also email us at hello@hifasdaterra.com
We will consider adding the tracking link to the order emails. Once again, apologies for the inconveniences.
Verified review
10 months ago
Parcel not delivered as went to incorrect address
Left note and fortunately the person ket me know then had to collect from post office next day
All very annoying but not Hifas fault just lazy parcel force
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Verified review
9 months ago
Hifas da Terra produces good products, and this delivery - late -was unusual, mercifully.
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Verified review
1 year ago
Loooking Forward to using the products.
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Verified review
7 months ago
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Verified review
1 year ago
Delivery: no need for such large box for the items sent.
Products: find an alternative to plastic please. I am not sure about the efficacy of some of the products on me. I have used them for about 9 months now.
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