hifasdaterra.co.ukReviews

: 208Excellent

4.85

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certified since: 28/09/2021
updated on: 30/06/2022
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certified since: 28/09/2021
updated on: 30/06/2022
hifasdaterra.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At hifasdaterra.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for hifasdaterra.co.uk

110 verified reviews in the last 12 months

208 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 months ago 
this was my first time shopping at Hifas Da Terra. I was surprised to find that there is a filiale in the UK. My initial contact had been with the firm in Spain. Staff were very helpful . To order my products was easy, and I had them delivered within days. Very hapy with the service and the products. I will continue shopping with the company.
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the most relevant critical review


1 year ago
Delivery: no need for such large box for the items sent. Products: find an alternative to plastic please. I am not sure about the efficacy of some of the products on me. I have used them for about 9 months now.
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Reviews for hifasdaterra.co.uk

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 Verified review
8 days ago
Quick delivery, product as described. Thanks!
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 Verified review
9 days ago
Great support and quick delivery.
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 Verified review
9 days ago
Well packaged and arrived on time. Customer service is excellent.
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 Verified review
15 days ago
Brillliant products, both educational and the actual products. Educating people about the benefits of medicinal mushrooms is as important as is the quality of the products. Products are high quality. I could not be any happier. Service is very good.
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 Verified review
22 days ago
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 Verified review
1 month ago
Brilliant, knowledgeable, professional as well as caring people who provide a great service to their customers. The products are brilliant too.
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1 month ago
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2 months ago
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 Verified review
2 months ago
Customer Service is amazing especially by Ruth :)
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 Verified review
2 months ago 
The service is excellent, the products are outstanding, the delivery prompt The staff are knowledgeable, professional, helpful and friendly Well done 😊
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 Verified review
2 months ago
All orders promptly delivered and any problems quickly sorted out. Excellent service all round!
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 Verified review
3 months ago
Top quality of Organic mushrooms, which are grown on the trunk of trees in an ecological environment. Very concentrated extraction of active ingredients. Value for money. Exceptional therapeutic potential to boost the immune system.
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 Verified review
3 months ago
Previous service great. But this time I was told the delivery would be done by Wednesday but still nothing. I even got a message from the courier to tell me the date and the parcel has still not arrived
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Answer by hifasdaterra.co.uk
3 months ago
Good morning, First of all, apologies for the inconveniences. Our courier has informed us that they attempted to deliver once but they were not able to. The package is on route to deliver today. Do not hesitate to contact us on the number 0787 930 6510 or on the email hello@hifasdaterra.co.uk.
 Verified review
3 months ago
Reliable, very professional and approachable service, quality products. Very helpful and supportive human beings. Hifas da Terra shares with us their knowledge of medicinal mushrooms.
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 Verified review
3 months ago
Website is easy to use, like the follow up to know the order had been received and then been despatched. it is reassuring to have an order tracked
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 Verified review
3 months ago
I use regularly Mico Leo and Mico Rei as part of my FODMAP diet and it’s working really well. I find HIFAS DA TERRA extremely reliable, knowledgeable and efficient. They always deliver fast, always seem to have enough stock and are very generous with their customers. I have used the. For the last 8 months and will continue to do so.
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 Verified review
3 months ago
First time I have used Hifas da Terra and product arrived 2 days after ordering, another supplier usually take a week or 2 weeks to deliver same product, cost of product is higher from Hifas da Terra. Would still use service again
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 Verified review
3 months ago
Quick delivery
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 Verified review
4 months ago
Late delivery two days more than promised No tracking number given The contact number given has no English option
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Answer by hifasdaterra.co.uk
4 months ago
Good morning, Thank you for your feedback and apologies for the inconveniences. We have spoken to the transport company and the attempted to deliver on time but they were not able to that is the reason why they did not deliver on time. Delivery for the UK is 24-48 business hours. If you wish to call us in the future, our UK customer service number is (+44) 787 930 6510 or you can also email us at hello@hifasdaterra.com We will consider adding the tracking link to the order emails. Once again, apologies for the inconveniences.
 Verified review
4 months ago
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