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Most relevant positive review
8 May 2024
Verified review
"Highly Recommend OrderOfficeFurniture"
My first point of contact was Jack who was really helpful.
The whole process was very easy from the delivery to building the desk.
The quality was excellent and solid and in my opinion well worth the money.
Certainly not cheap and nasty.
Two days after I had built the desk I had two questions "what are the two metal bars and four plastic fittings for"? so I went on the chat thinking here we go again a Chat Bot but in under 2 minutes I was connected to Jack who answered the questions really clearly. In this day and age customer service is generally poor but not in this case.
What concerns a lot of people is whether or not the reviews are genuine well
this one is from a thoroughly satisfied customer.
Phil from Cornwall
Furniture is great - when adverstise ready built I would of thought it was just the worktop to be fitted. £80 to complete when we are told it takes 20 minutes for the delivery person to do ! also there is no instuctions on how to complete the build
Furniture is great - when adverstise ready built I would of thought it was just the worktop to be fitted. £80 to complete when we are told it takes 20 minutes for the delivery person to do ! also there is no instuctions on how to complete the build
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Answer by orderofficefurniture.co.uk
30 Sept 2024
Hello, thank you for the feedback. We love getting feedback from our customers, whether positive or negative, it helps us grow as a company.
To start, I'm glad to read that you're happy with your furniture. We take great pride in our Executive Office Furniture.
I've looked at the order, I can see the item in question comes with Pre-Assembled Pedestal Units. This includes assembling the carcass and adding the doors, drawers and locks. This is done by our amazing joinery team in our warehouse before despatch. We don't advertise any desk as being ready-built as delivery of a built item would create many issues due to weight and size. This also heavily increases the chances of damage.
Regarding the installation service, £80 is a set fee and the lowest price that we offer for an executive office desk. This price includes a two-person joinery team, room of choice delivery and, of course, the full installation service itself.
Regarding the instructions you mentioned, I can see these were emailed to you after the delivery had taken place.
Best Wishes - Jack @ Order Office Furniture
2 Jul 2024
Verified review
Your asking me before I revive the product, HOW can I tell ???
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Answer by orderofficefurniture.co.uk
30 Sept 2024
Hello, Thank you for the feedback. I can see this order has been delivered for a while now.
If you have any other concerns or queries, please feel free to direct them my way. The email address is sales@oakfieldstores.co.uk
Best Wishes - Jack @ Order Office Furniture
28 Apr 2024
Verified review
Tardy service
Still waiting for delivery- ordered 10 days ago.
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Answer by orderofficefurniture.co.uk
4 Jun 2024
Hello, Thank you for your purchase and feedback. I've had a look into this for you. I can see from the details here that the item you purchased was ordered on a 2-7 working day lead time for delivery. The delivery was attempted and completed on the sixth (6th) working day from your order date.
Best Wishes - Jack @ Order Office Furniture