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Top positive review
10 May 2023
Verified review
I'm shortly to be the sound recordist on a shoot in Central Asia. After a few restless nights of 'battery anxiety' I decided to contact Pinknoise for advice about powering my Sound Devices MixPre 6 more reliably. I was helped by Sam and Andrew - both knowledgeable and affable chaps - and after working through the options with them decided to purchase a Hirose power sled and some NP batteries. The new power system works very well - and I sleep very soundly now!
Great price and super fast delivery on the kit I ordered. They even called me to check on a few notes I'd left about the delivery.
When I opened my package it looked like it had already been opened and the manual was missing.
I mailed them to ask about this and get a mail back with photos saying sometimes the warrenty tag comes unstuck in the warehouse . . No mention of the missing manual.
Felt a bit like I was being told "You're being petty. We dont have time for this."
What sets a company apart is their customer service. I ordered a couple of parts for a project I was doing - turned out that the parts were of no use to me as the microphone I purchased them for was not working/compatable. Pink-noise made the return process extremely easy - great communication and emailed me to let me know they had received my return. A+ highly recommended.
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23 Jan 2024
Verified review
Good customer service, quick delivery.
Made an order and decided it wasn't the right time, so I cancelled it and I was refunded quickly. Remade the order a couple of weeks later and it was delivered within a couple of days. Good delivery times, good customer services. Overall, a good experience.
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27 Jan 2024
Verified review
Great Service
Friendly, clear, efficient and fast. Delivery was sooner than expected. Will use again.
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