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Top positive review
10 May 2023
Verified review
I'm shortly to be the sound recordist on a shoot in Central Asia. After a few restless nights of 'battery anxiety' I decided to contact Pinknoise for advice about powering my Sound Devices MixPre 6 more reliably. I was helped by Sam and Andrew - both knowledgeable and affable chaps - and after working through the options with them decided to purchase a Hirose power sled and some NP batteries. The new power system works very well - and I sleep very soundly now!
Great price and super fast delivery on the kit I ordered. They even called me to check on a few notes I'd left about the delivery.
When I opened my package it looked like it had already been opened and the manual was missing.
I mailed them to ask about this and get a mail back with photos saying sometimes the warrenty tag comes unstuck in the warehouse . . No mention of the missing manual.
Felt a bit like I was being told "You're being petty. We dont have time for this."
Delivery a little slow although no fault of the seller. Delivery cost not the most competitive. Excellent communication sorting out delivery delays. Felt valued as a customer so would use again.
Report review
5 Oct 2023
Verified review
Contact your customers before cancelling orders. Improve treatment of customers when making a call to customer services
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