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Top positive review
6 days ago
Verified review
I don’t normally leave reviews as I just forget once I’ve got the product like so many other people. But I have to leave one here for Pink Noise systems.
I ordered some Sennheiser headphones and recieved them next day however the headphones had a fault. I called the store which they answered straight away and explained the issue. From the moment of that phone call to me getting my replacement headphones have been a pleasure. The staff are incredibly helpful and kept me up to date with my returns process. Other Companies can take a page from their book.
To Harry and all your staff thank you for your time and effort in getting my issues resolved it is greatly appreciated.
thanks again guys,
John.
I bought a Line Audio condenser Mic recently and my only complaint is that the the plastic box it comes in was cracked when it arrived. Probably because it was in a jiffy bag rather than a box.
Not the end of the world but definitely slightly annoying.
Apart from that, good website and fairly swift ship.
Ordered an item listed as in stock. Money taken and then notified days later that the order was out of stock. Nothing further heard. Telephoned the shop who hoped it would be in the following week and, as I had ordered with the economy delivery, might be with me end of that week. I suggested that given the issue, they might like to send it as priority delivery and the rep said a good idea as it would only cost me a few pounds more! Am still waiting for the item
Report review
5 Oct 2023
Verified review
Contact your customers before cancelling orders. Improve treatment of customers when making a call to customer services
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