Reviews for Blue Horizon Medicals



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 77 Trusted Shops reviews collected in the last 12 months.
In total, Blue Horizon Medicals has already collected 296 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
11/06/2019
Date of order
28/04/2019
11/06/2019
Very good service
5.00
Excellent

Date of publication
06/06/2019
Date of order
30/05/2019
06/06/2019
Another first class service
5.00
Excellent

Date of publication
05/06/2019
Date of order
29/05/2019
05/06/2019
good service
5.00
Excellent

Date of publication
01/06/2019
Date of order
25/05/2019
01/06/2019
Excellent as always- very quick to be seen for phlebotomy at Wimple Street and results on time
5.00
Excellent

Date of publication
28/05/2019
Date of order
21/05/2019
28/05/2019
Fast turnaround
5.00
Excellent

Date of publication
25/05/2019
Date of order
18/05/2019
25/05/2019
Very good service
5.00
Excellent

Date of publication
04/05/2019
Date of order
26/04/2019
04/05/2019
The customer service is excellent.
5.00
Excellent

Date of publication
01/05/2019
Date of order
24/04/2019
01/05/2019
Customer service is helpful.
4.00
Good

Date of publication
29/04/2019
Date of order
22/04/2019
29/04/2019
The email was never received to confirm my first 2 orders so I ordered a 3rd time.

Then called in the order to see if they had received the first 2 orders which they did.
However they still did not get it correct as I did not get an email confirming the 2nd order and the credit due back to me so had to call back the next day to ensure they corrected the order and the credit due to me.
4.33
Good

Date of publication
25/04/2019
Date of order
28/03/2019
25/04/2019
Hi,Your service has been fantastic.
5.00
Excellent

Date of publication
19/04/2019
Date of order
11/04/2019
19/04/2019
fast reliable service
5.00
Excellent

Date of publication
09/04/2019
Date of order
29/03/2019
09/04/2019
First time for placing order on website went smoothly. Pack arrived quickly by post.
5.00
Excellent

Date of publication
07/04/2019
Date of order
31/03/2019
07/04/2019
Fast delivery of the kit (next day in fact) and immediate feedback by email with results (again, recieved the next day after posting back to the lab using the standard post option.) Fantastic service
5.00
Excellent

Date of publication
29/03/2019
Date of order
21/03/2019
29/03/2019
I have been happy with these tests since 2015.
Excellent
5.00
Excellent

Date of publication
22/03/2019
Date of order
15/03/2019
22/03/2019
Nothing more to say
5.00
Excellent

Date of publication
20/03/2019
Date of order
01/03/2019
20/03/2019
A fast and efficient service with quick results.
Very professional. Thank you.
5.00
Excellent

Date of publication
15/03/2019
Date of order
06/03/2019
15/03/2019
Excellent service as always
5.00
Excellent

Date of publication
14/03/2019
Date of order
07/03/2019
14/03/2019
Excellent delivery time and waited just a day for the results. Very impressed.
5.00
Excellent

Date of publication
13/03/2019
Date of order
19/02/2019
13/03/2019
very prompt service. I would recommend Blue Horizon to anybody.
5.00
Excellent

Date of publication
10/03/2019
Date of order
03/03/2019
10/03/2019
Site easy to navigate good delivery speed but method of spending pathology points unclear so no discount received
4.00
Good

Date of publication
04/03/2019
Date of order
25/02/2019
04/03/2019
Works well; kit arrives very speedily and turnround is excellent.
5.00
Excellent

Date of publication
01/03/2019
Date of order
22/02/2019
01/03/2019
Excellent fast delivery, easy to use kit, excellent response & easily explained blood results. Easily affordable, worth every penny
Would definitely use again & recommend this company to others.
5.00
Excellent

Date of publication
28/02/2019
Date of order
21/02/2019
28/02/2019
Kit arrived very quickly. Easy to follow instructions. Results sent by email with doctors comments.Would definitely use this company again.
5.00
Excellent

Date of publication
27/02/2019
Date of order
20/02/2019
27/02/2019
Fast delivery and results within 48hrs, great price and very helpful as it will save a lot of time going back and forth with the NHS. The NHS do their best but can be a bit slow when it comes to pinning down Thyroid issues so this has saved me a lot of time and needless badgering of my GP. Will be using these folks again in a few months to keep track of things along side NHS treatment.
5.00
Excellent

Date of publication
25/02/2019
Date of order
18/02/2019
25/02/2019
As always, order acknowledged by email, received promptly, easy to process and results fast. What more could one want??
5.00
Excellent

Date of publication
24/02/2019
Date of order
16/02/2019
24/02/2019
Perfect
5.00
Excellent

Date of publication
22/02/2019
Date of order
15/02/2019
22/02/2019
Easy instructions, very quick results putting my mind at rest.
5.00
Excellent

Date of publication
22/02/2019
Date of order
27/01/2019
22/02/2019
Very efficient service
5.00
Excellent

Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Had tests before 8am and results came back same day. Amazing. Will use again if more tests needed
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Excellent service
5.00
Excellent

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
I sent my blood test by guaranteed next day delivery on 5/2/19 but had to ring Blue Horizon on 8/2/19 because I had not received the result, however, the result arrived on the following day although I anticipated that it might not be until the following Monday because the result required a doctor's comment, so that was much appreciated thank you.
5.00
Excellent

Date of publication
08/02/2019
Date of order
30/01/2019
08/02/2019
Comprehensive instructions provided and results submitted promptly.
5.00
Excellent

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Blue Horizon service very smooth - helpful online chat regarding which test to go for. Test kit arrived promptly and appointment made efficiently with Square Health for nurse to come and do blood testing at my home.
5.00
Excellent

Date of publication
04/02/2019
Date of order
28/01/2019
04/02/2019
Great service, but do find the cost high.
5.00
Excellent

Date of publication
01/02/2019
Date of order
14/12/2018
01/02/2019
Bad customer service. Partner BMI healthcare/ Thornbury Hospital still send me an invoice although everything paid to blue horizon already and all information and print outs passed on to Thornbury Hospital. No communication seems to be going on between blue horizon and hospitals. Now, despite being ill, I need to sort this out with BMI and explain everything after waiting ages in a telephone queue
1.00
Very Poor

Date of publication
30/01/2019
Date of order
23/01/2019
30/01/2019
The service provided is good but it is expensive. GPs do not do full thyroid panel tests so patients have to use private labs.
3.00
Fair

Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
I found the blood sample tricky to do but it is a quick way of getting some very detailed information. I will probably use them again in a few years for another health review.
5.00
Excellent

Date of publication
17/01/2019
Date of order
10/01/2019
17/01/2019
Easy to order. Fast delivery.
Unfortunately the email receipt and info went into my spam folder. It was easy to phone Blue Horizon and I spoke with an efficient and patient lady who checked my order had been received and resent all emails to me. 10/10 for service.
My only criticism of the DNA kit is that the printed instructions could have been larger. The print was very small for my eyesight.
4.67
Excellent

Date of publication
17/01/2019
Date of order
10/01/2019
17/01/2019
Perfect
5.00
Excellent

Date of publication
10/01/2019
Date of order
03/01/2019
10/01/2019
This is a very stress free and convenient way to have a blood test. It arrived quickly and the results arrived quickly too. It is very reassuring to have the results emailed straight to you and interpreted too. It avoids a lot of worry and I will definitely use their tests again if I need to.
5.00
Excellent

Blue Horizon Medicals customer reviews

Blue Horizon Medicals

Contact
Whitchurch Rd
PL19 9FD Tavistock
United Kingdom
assistance@bluehorizonmedicals.co.uk
Blue Horizon Medicals
Owner
Harley Street Health Checks UK LTD
Tavyside Health Centre, Abbey Rise, Tavistock
PL19 9FD Devon
United Kingdom
Trade register
Companies House 06787096
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Blue Horizon Medicals in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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