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Top positive review
20 May 2023
Verified review
It’s a great product the first one lasted 10 years of hard use and worked very well. When it did eventually start to fail he after sales service is some of the best we have ever had I would recommend them.
The buying experience was fine. The commissioning instructions failed to cater for this being a replacement unit. I was disappointed that the previous (expensive) unit failed after less than four years.
Clear website and useful You-tube demos. Prompt delivery and a quality product. Relatively easy to install cat flaps, used a glazier to set up on patio doors, did other myself on plastic door. Very pleased with the logging on of our microchipped pussy first time on each flap and registered with him perfectly
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31 Mar 2024
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Super cat flap that prevents the other cat visitors who have been helping themselves to our George's food!
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29 Mar 2024
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Arrived quickly with free postage.
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30 Mar 2024
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easy to fit.
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21 Mar 2024
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Very fast delivery and well packaged so that it arrived un damaged.
A reasonable price for the replacement pet flap door.
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12 Mar 2024
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Brilliant microchip feeders
Quick delivery, hassle free ordering and excellent microchip feeders (6 in total now) and hoods too.
The free P&P and it arrived the next day what can be better than that. I purchased a replacement cat flap door which was easy to do and the cost of it was only £9.00.
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8 Feb 2024
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Great company to deal with
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7 Jan 2024
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Great product and service!
Nothing the ordering process was great, delivery was quick and set up was easy, thank you
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22 Jan 2024
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Very good product & Service
Easy to use website good product, fast delivery via Royal Mail. All good.
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19 Jan 2024
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All good!
All good, arrived quicker than the estimated date. AAA+++
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20 May 2023
Verified review
It’s a great product the first one lasted 10 years of hard use and worked very well. When it did eventually start to fail he after sales service is some of the best we have ever had I would recommend them.
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7 Jul 2023
Verified review
Great cat flap
This is the second cat flap I have purchased due to moving house and this is the better one as it doesn't need to read the microchip going out.
Perfect solution for feeding one cat a particular diet in a multi cat household
We are a multi cat household and our eldest one has only ever eaten dried food.
However one of the other cats is food obsessed and prone to putting on weight. I bought the Sure Flap microchip feeder for the elderly cat so that he could have food available whenever he needed it without being pushed out.
He very quickly got used to it and it has proved an excellent solution.
I also purchased the back cover separately so that inquisitive heads couldn’t push in while the lid was open.
The cat flap was delivered the next day, which was great, because I bought it as replacement for my 10 year old SureFlap cat flap which seemed to have gone faulty. However, since then the old cat flap has been working okay again (after I replaced the batteries) and I have not yet installed the new cat flap. I will keep the new cat flap on stand by for the future. I have bought quite a few devices from SureFlap over the years and I have always been very happy with these. Yes, they are a bit expensive, but they work, they solve the problems, and they keep going for a long time.
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25 Apr 2023
Verified review
Fabulous product
We had our first Sureflap cat flap for eight years till it failed. During that time we had to replace the door flap and this was kindly done free of charge. Never had any problems till the batteries started running out of power quickly. Happy to buy another one and so simple to install and our cat happy to carry on as before.
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21 Jun 2023
Verified review
Just ordered new water drinks unit.
This is just amazing. Very pleased with this. It reminds me to change water, so the cats always have fresh water. The cats love it and used it straight away and love it. It was easy to put together and linked up to the app I use for their bowls.
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