soleroparasols.co.ukReviews

: 86ExcellentCertified

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Solero Trading B.V.
Industrieweg 210
5683 CH Best
Netherlands
Authorised representative
Pim van Keulen

Reviews for soleroparasols.co.uk

4.92/5.00
Excellent
How is the rating calculated?

59 reviews in the last 12 months

95 %
5 %
3 stars
0 %
2 stars
0 %
1 star
0 %
86 total reviews

What other customers say about their experience with soleroparasols.co.uk

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6 months ago
Fantastic products arrived earlier than expected and look amazing in the garden! Easy to set up (watch the you tube videos) and move around the garden
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6 months ago
Very prompt delivery and great quality product
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6 months ago
Ordered Sunday delivered Wednesday,Gin and Tonics served at 2pm under brolly. Thinking of ordering another one. Mick B
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6 months ago
Absolutely top drawer from order-dispatch-delivery and a great product to boot...
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7 months ago
There was a mix up with the delivery but the company sorted it so quickly and were very on the ball. They replied to every email almost immediately and could not have been more helpful. The right foods were delivered within a few days
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7 months ago
My second purchase - the best there is
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7 months ago
Very happy. Parasol looks great, good quality and easy to use.
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7 months ago
Amazing - fantastic product - swift delivery particularly during the virus lockdown
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7 months ago
Very good!
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7 months ago
Ordered Wednesday delivered Saturday assembled in 2 hours following excellent online videos.
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7 months ago
Excellent service and product
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7 months ago
For sixty years I have never found any company which came close to offering the standard of service offered by my own family business. That was until now. The service I received from Solero is 5 Star PLUS.
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7 months ago
Nothing left to be desired
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7 months ago
Solero is certainly way up there in providing an excellent customer experience. Our thanks to Pim who helped us figure out assembly and sorted a replacement light damaged in transit. A special adapter for our base was provided free of charge. Delivery was fast and trouble free. We highly recommend the Fratello Pro which is exceptionally well made and looks great. We can not fault Solero.
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7 months ago
Very impressed with the purchase and delivery process. Thought the installation instructions could have been more comprehensive, but got there after careful consideration and inspection. My only suggested improvement would be to have a pocket in the parasol cover where the Screw poles could be safely retained. Very happy with my purchase, can you now organise some sun please
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Answer by soleroparasols.co.uk
7 months ago
Thank you for your review! In fact, there is a pocket in the parasol cover! Please find this video for more information how to use it. https://www.youtube.com/watch?v=_aau07ltVwU
8 months ago
Very good - Great service from Pim at Parasol who responded immediately to our query about delivery
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8 months ago
Really good. In the process of buying several emails with Pim van Keulen who was very attentive and helpful. Concrete base now in place and looking forward to fitting parasol but having to wait until I can get somebody to help with installation due to to Coronavirus! Thank you!
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8 months ago
Good service, easy to assemble and looks to be well made
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8 months ago
super company -great service
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