Certificate for medi online shop

No. X1CD5B39D053C8A30A0337B80E445EB28
 

Approved on
14/10/2013
Valid until
13/10/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for medi online shop



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 118 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 254 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Easy site to navigate, very quick turnaround of the order, wich arrived very quickly.
5.00
Excellent

Excellent service - highly recommended
5.00
Excellent

I have had these compression stockings previously about 15 years ago and they lasted for most of that time. I have recently purchased another pair and they are really comfortable and not too hot and look like normal stockings. I am on my feet for 12-hour shifts and my legs feel remarkably better and swelling has reduced by 2cm. Excellent product.
5.00
Excellent

First class service
5.00
Excellent

Very good quality and price combination, quick delivery
5.00
Excellent

Good
4.00
Good

I couldn't believe how quickly my compression stockings arrived. They have made such a difference to the varicose vein in my leg (from pregnancy). I was instantly more comfortable and felt so much more mobile and energetic.
5.00
Excellent

Previously bought a product from this shop - good service good product, am ordering more.
5.00
Excellent

Goods ordered 3.pm Wednesday - delivered 10 Thursday
5.00
Excellent

I couldn't believe it when my order arrived the next day. So efficient I had only ordered it on the website the previous day.very good quality so I am very pleased Exact ones I have on prescription but never enough so great to get extra stockings
5.00
Excellent

Very efficient & effective service. Will certainly be using you again if the need arises.
5.00
Excellent

Nice easy transaction
5.00
Excellent

This product was not delivered in a branded box/container, just a postage envelope, and no user instructions were included. A very poor customer experience. In the absence of user instructions I have tried many ways to apply the adhesive but after just a little walking the adhesive always gives way and fails to hold my compression stockings in place. This product is a big disappointment.
1.00
Very Poor

medi online shop replies: 19/04/2017
Thank you for your feedback and we apologise for the inconvenience caused. Please contact enquiries@mediuk.co.uk and we will find a solution.

Always had first class service & delivery
5.00
Excellent

Received item next day without paying for p&p - what more could you want?
5.00
Excellent

Very efficient and top quality product
5.00
Excellent

I ordered on line and received it the following day, Could not fault that kind of service. The stockings are perfect. Thank you very much. I will no doubt be ordering more in the future.

Regards Eileen Hunt
5.00
Excellent

Got what I wanted quickly and it worked well.
5.00
Excellent

Am always very pleased with the shopping experience and the quality of the goods I buy. I will always come back to this company. Thank you.
5.00
Excellent

Order arrived promptly and well packaged.
5.00
Excellent

Great service and product
5.00
Excellent

Very satisfied
5.00
Excellent

EXCELENT SERVICE
5.00
Excellent

Dealing with this shop was a pleasure, first class service
5.00
Excellent

Used a number of times & never had anything but an excellent buying experience.
5.00
Excellent

Easy to find what I wanted. Delivery as promised.
5.00
Excellent

Reason for low rating of goods due to metal supports being too tight resulting in my calf swelling and becoming very painful. I have only worn the knee support once but will try again when I feel the inflammation has reduced in my knee.
4.33
Good

The products are great and the team are always ready to help and advise. Deliveries are always prompt. Brilliant company
5.00
Excellent

happy with quality of product and good quick delivery
4.00
Good

Brilliant service - many thanks
5.00
Excellent

Purchased it gor my mum. Very good quality
4.33
Good

Delighted with the quick service and thrilled with my purchases
I will be back soon for more - Thanks you
5.00
Excellent

Very satisfied with the service and goods
5.00
Excellent

Very prompt service. Well done
5.00
Excellent

all good, very quick delivery
5.00
Excellent

Excellent product.
5.00
Excellent

I found the speed of delivery excellent and good service. I am unable to offer an opinion on the product as I have not used it as yet but will do mid February, however the look and feel of it seems really good. So ask me again end February.

Regards Barbara
4.33
Good

good item with speedy deliver
5.00
Excellent

A good company to shop with and a quality product. Extremely helpful customer service staff.
5.00
Excellent

Whilst every thing was great unfortunately it wasn't suitable as it puckered up behind the knee and the top started to roll down.I did speak to your customer services department who were most helpful and realising that a replacement would not resolve the problem agreed for it to be returned for a full refund which was duly done.
5.00
Excellent

medi online shop

medi online shop was certified by Trusted Shops on 14/10/2013.

Contact
Plough Lane
HR4 0EL Hereford
United Kingdom
t.ludwig@medi.de
medi online shop

Owner
Medi UK LTD
Plough Lane
HR4 0EL Hereford
United Kingdom
Trade register
United Kingdom 02110690
Authorized representative
Ian Grant
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with medi online shop in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.