Certificate for ProSwimwear.co.uk

No. X1C5532F7A9A6A0146FCCEECFA18F89F0
 

Approved on
26/06/2014
Valid until
25/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ProSwimwear.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,897 Trusted Shops reviews collected in the last 12 months.
In total, ProSwimwear.co.uk has already collected 12,528 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/04/2019
Date of order
16/03/2019
15/04/2019
Great online help and also speedy delivery and returns
5.00
Excellent

Date of publication
14/04/2019
Date of order
15/03/2019
14/04/2019
Always a good experience when buying from pro swimwear
5.00
Excellent

Date of publication
14/04/2019
Date of order
15/03/2019
14/04/2019
good
4.00
Good

Date of publication
14/04/2019
Date of order
15/03/2019
14/04/2019
Hello
Very good service
Thank You
5.00
Excellent

Date of publication
14/04/2019
Date of order
10/03/2019
14/04/2019
Delivery was quick.
I did have to send swimwear back as not true to size but think that was just the make as diff make same size was good, refund was quickly put back into my acc.and new garment ordered and delivered quickly.
All in all a great service.
4.00
Good

Date of publication
14/04/2019
Date of order
13/03/2019
14/04/2019
Good quality swimwear and delivery was efficient.
4.00
Good

Date of publication
13/04/2019
Date of order
13/03/2019
13/04/2019
My favourite swim shop.
5.00
Excellent

Date of publication
13/04/2019
Date of order
14/03/2019
13/04/2019
As ordered and arrived on time.
5.00
Excellent

Date of publication
13/04/2019
Date of order
14/03/2019
13/04/2019
Great product good price prompt delivery
5.00
Excellent

Date of publication
13/04/2019
Date of order
11/03/2019
13/04/2019
Goods arrived quickly and as described on site.
4.00
Good

Date of publication
13/04/2019
Date of order
13/03/2019
13/04/2019
They stocked what I was looking for. I paid for it on line. What I bought was sent promptly and without fuss.
4.67
Excellent

Date of publication
13/04/2019
Date of order
13/03/2019
13/04/2019
What I ordered was delivered within 2 days just in time for another gala
5.00
Excellent

Date of publication
13/04/2019
Date of order
14/03/2019
13/04/2019
Love this shop. Great service for shopping and refunds. Qulaity goods and fabulous range.
5.00
Excellent

Date of publication
13/04/2019
Date of order
14/03/2019
13/04/2019
Fast and efficient service.
5.00
Excellent

Date of publication
12/04/2019
Date of order
13/03/2019
12/04/2019
Excellent experience, great returns policy and easy to use
5.00
Excellent

Date of publication
12/04/2019
Date of order
09/03/2019
12/04/2019
Perfect
5.00
Excellent

Date of publication
12/04/2019
Date of order
12/03/2019
12/04/2019
Great service, fast delivery
5.00
Excellent

Date of publication
11/04/2019
Date of order
12/03/2019
11/04/2019
Gdhhuffhhu
5.00
Excellent

Date of publication
11/04/2019
Date of order
12/03/2019
11/04/2019
I bought the same make and size of swimming jammer that I have at the moment, but the new ones were massively under size.I returned them and was refunded minus the postage. I did not receive an e-mail saying that I had been refunded until I inquired as to what was happening.
3.33
Fair

Date of publication
11/04/2019
Date of order
12/03/2019
11/04/2019
Just what we wanted and on time
4.00
Good

Date of publication
11/04/2019
Date of order
12/03/2019
11/04/2019
Always excellent quality & no problem with returns if sizing is not right.
5.00
Excellent

Date of publication
11/04/2019
Date of order
12/03/2019
11/04/2019
Very impressed
5.00
Excellent

Date of publication
11/04/2019
Date of order
12/03/2019
11/04/2019
Pro swimmer were let down by Royal Mail on Delivery. Customer service was excellent to sort issues out
4.33
Good

Date of publication
11/04/2019
Date of order
11/03/2019
11/04/2019
Very helpful about different makes and prompt service
5.00
Excellent

Date of publication
11/04/2019
Date of order
11/03/2019
11/04/2019
Swim caps were simple to order, arrived really quickly and were a reasonable price. I'll happily use them again
5.00
Excellent

Date of publication
11/04/2019
Date of order
05/03/2019
11/04/2019
Good
4.00
Good

Date of publication
10/04/2019
Date of order
11/03/2019
10/04/2019
Excellent quality and speedy delivery
5.00
Excellent

Date of publication
10/04/2019
Date of order
11/03/2019
10/04/2019
Happy with purchase
Wondered about the tax though....two swimsuits had but one was zero
5.00
Excellent

Date of publication
10/04/2019
Date of order
11/03/2019
10/04/2019
5 STAR EXCELLENT COMPANY.
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/03/2019
10/04/2019
Fast efficient
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/03/2019
10/04/2019
Advice given when I had a query was satisfactorily resolved.
5.00
Excellent

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
30 days to return an item for any reason.
But If the item is reduced in price the day after you receive it you cannot get a refund of the difference without returning the item to proswimwear and then have them send the same item back to you.
Any sensible professional company would just give a refund instead of insisting the item has a 600 mile round trip in a lorry, postal costs.CARBON FOOTPRINT
3.00
Fair

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
Fantastic shop to deal with
5.00
Excellent

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
Excellent customer service with ordering, exchanging and returns.
5.00
Excellent

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
Good quick delivery item as described
5.00
Excellent

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
Quick delivery, quick communication. Keep up the good work
5.00
Excellent

Date of publication
09/04/2019
Date of order
09/03/2019
09/04/2019
Great costume, one happy daughter :)
5.00
Excellent

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
A good service and excellent quality of equipment purchased for my swimmer Daughter, with great offers on price. Would definitely recommend this site to others.
5.00
Excellent

Date of publication
09/04/2019
Date of order
10/03/2019
09/04/2019
Good communication and efficient service
5.00
Excellent

Date of publication
08/04/2019
Date of order
09/03/2019
08/04/2019
V disappointed with customer care shame as product good
2.33
Poor

ProSwimwear.co.uk replies: 11/04/2019
Hi, thanks for taking the time to leave us some feedback. I am sorry to hear you were not happy with our service. As you have left no details and I can see no contact from you on your order I will reach out to you directly to discuss further and see if we can help you to resolve your issue. Ceri@ProSwimwear

ProSwimwear.co.uk customer reviews

ProSwimwear.co.uk

Europe's Largest Competitive Swimwear Store

ProSwimwear.co.uk was certified by Trusted Shops on 26/06/2014.

Established since 2006 ProSwimwear is based in the South West of the UK; they are Europe's largest competitive swimwear shop. They stock a large variety of swimwear and accessories. ProSwimwear's mission is to supply swimmers with the tools they need to achieve their swimming goals and succeed whether you're swimming for fitness, competitively or just for fun! Top Brands. ProSwimwear's customers come from all around the world and have products for all kinds of aquatic sports enthusiasts/professionals. Their customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. By finding the best new brands and suppliers proSwimwear are always expanding their range. With suppliers globally, they aim to bring together the best range of swimming products, from top brands to up-and-coming names. Competitive/Performance. Their competitive swimwear selection is second-to-none and they pride themselves on having the largest range and stock holding of performance swimwear in Europe. All the latest tech suits, racing goggles and caps from the world's top performance swimwear brands arrive to us before most others.

Contact
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
info@proswimwear.co.uk
ProSwimwear.co.uk
Owner
ProSwimwear Ltd
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
Trade register
United Kingdom 06130898
Authorized representative
Mike Capstick
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with ProSwimwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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