ProSwimwear.co.uk

Europe's Largest Competitive Swimwear Store

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Description
Established since 2006 ProSwimwear is based in the South West of the UK; they are Europe's largest competitive swimwear shop. They stock a large variety of swimwear and accessories. ProSwimwear's mission is to supply swimmers with the tools they need to achieve their swimming goals and succeed whether you're swimming for fitness, competitively or just for fun! Top Brands. ProSwimwear's customers come from all around the world and have products for all kinds of aquatic sports enthusiasts/professionals. Their customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. By finding the best new brands and suppliers proSwimwear are always expanding their range. With suppliers globally, they aim to bring together the best range of swimming products, from top brands to up-and-coming names. Competitive/Performance. Their competitive swimwear selection is second-to-none and they pride themselves on having the largest range and stock holding of performance swimwear in Europe. All the latest tech suits, racing goggles and caps from the world's top performance swimwear brands arrive to us before most others.
Contact
ProSwimwear Ltd
Unit 1, Plum Lane
TA6 5HLDunwear
United Kingdom
Trade register
United Kingdom 06130898
Authorised representative
Mike Capstick

Reviews for ProSwimwear.co.uk

4.42 / 5.00
Fair
How is the rating calculated?

1,805 reviews in the last 12 months

74 %
11 %
6 %
5 %
5 %
13,816 total reviews

What other customers say about their experience with ProSwimwear.co.uk

Sort order Latest first 
I paid extra money for a next day delivery and it came after a week time. Tried to call many times and I have been putting on hold for too long. When finally I have been able to talk to an agent, he was unable to solve my issue and did not propose any refund for the late delivery
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Returned (tracked postage) my item over 6 weeks ago, and still waiting for a refund. Company does not respond to emails and phone number goes straight to a message.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Took long time to deliver. Not so worried about that. The problem was the returns. It took ages for them to acknowledge the return and even longer for the refund. I had to ring them in the end to get it. They were nice and processed it, albeit slow again. I would only use them again if they improved their service.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Hello, Thank you for taking the time to leave feedback. I do apologise for this inconvenience caused to you. Unfortunately our returns department was experiencing high volumes but I can assure you this is all rectified. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Didn't have to communicate with Customer service, but delivery was quick and item is as described.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd
2 months ago
still waiting refund
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
still waiting refund
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Excellent service
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd
2 months ago
Delivery late, however delivery reimbursed sometime later
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
Do not buy from this company, I purchased a wetsuit which I then returned as it was too small, only tried it on for size and returned exactly in the same condition as received. Company then said I returned faulty item and refused to refund me my money. I argued but they were were uncooperative and their customer service and communication is totally subzero.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
it took a long time to get to me...probably because I live off shore...but having ordered other items from other sellers, they didn't so long
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Delivery took 10 days when I paid for 1-3 days delivery. Customer services didn't seem to care.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Very bad service. Parcel arrived late. Several emails and phone calls not answered. Had to get PayPal to help get a partial refund.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Thanks
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd
2 months ago
Been waiting for the money to be put back into my account on returns for over six weeks and still waiting as they took over three weeks to be booked back in and then up to another 28 days before I will actually receive it. Not great
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
2 months ago
Terrible customer service Phone number doesn't work. Now they can't find my returned item. Useless i will never use Pro swimwear again. Im really very upset with the terrible service.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave feedback. I do apologise for all inconveniences caused to you. Please do contact us and we can discuss this further if required and if this still needs resolving. Kind Regards ProSwimwear Ltd
I always shop from Proswimwear. Great selection and quick delivery
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd
2 months ago
Thank you
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd
2 months ago
Excellent service
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd
2 months ago
I would give no stars for customer service if I could. Repeatedly returns take many weeks to refund which only happens if you ring to pester and are lucky enough for someone to actually answer the phone I will not buy from Proswimwear again
 
 Verified review|
2 months ago
fast delivery. the fins are a way large for my size, hope they will be good with socks.
 
 Verified review|
 Answer by ProSwimwear.co.uk
1 week ago
Hello, Thank you for taking the time to leave your feedback. We are pleased you are happy with all services provided. We value your custom here at ProSwimwear. If you have any further queries,please do not hesitate to contact is. Kind Regards ProSwimwear Ltd