Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.26/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 273 Trusted Shops reviews collected in the last 12 months.
In total, www.best2serve.com has already collected 1,035 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/08/2019
Date of order
26/07/2019
06/08/2019
Very helpful staff on the twice I had to call them in one week, for different problems.
5.00
Excellent

Date of publication
06/08/2019
Date of order
28/07/2019
06/08/2019
none
5.00
Excellent

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Can't even register
1.00
Very Poor

www.best2serve.com replies: 06/08/2019
We would like to inform you that via https://support.hp.com/gb-en/warrantyresult/hp-15-bw000-laptop-pc/15551418/model/17053437?sku=2CU84EA you can view your extended warranty. For further questions, please contact helpdesk@best2serve.com.

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Not used the company yet so cannot comment on the going sa part yet.
4.00
Good

Date of publication
04/08/2019
Date of order
28/07/2019
04/08/2019
Excellent fast service
5.00
Excellent

Date of publication
03/08/2019
Date of order
27/07/2019
03/08/2019
no comment n/a
5.00
Excellent

Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
good job
5.00
Excellent

Date of publication
30/07/2019
Date of order
07/07/2019
30/07/2019
No issues and went fine
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
There was a Date Error on the Warranty but the HP Support resolved the issue very quickly and efficiently
5.00
Excellent

Date of publication
27/07/2019
Date of order
20/07/2019
27/07/2019
I had a query and am still awaiting an answer
4.00
Good

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Best2serve expedited a refund immediately with no questions asked. They really are Best To Serve
5.00
Excellent

Date of publication
24/07/2019
Date of order
16/07/2019
24/07/2019
Prompt courteous very professional service.
Thanks
5.00
Excellent

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
Very efficient telephone support
5.00
Excellent

Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
The item arrived on Saturday and the program was very easy to upload
5.00
Excellent

Date of publication
20/07/2019
Date of order
13/07/2019
20/07/2019
good quick service
5.00
Excellent

Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Very good service
5.00
Excellent

Date of publication
19/07/2019
Date of order
11/07/2019
19/07/2019
The only thing that let the service down was not being contacted about the pick up address .This meant they tried to pick up the computer when everyone at work. I tried to change the details on line but this service was unavailable. The phone lines are too busy which meant i had to hold on for half an hour on one call. i had to wait ages each time i called.
4.67
Excellent

Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
Fast and informative
4.00
Good

Date of publication
19/07/2019
Date of order
09/07/2019
19/07/2019
very pleased.
5.00
Excellent

Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
very good srvices
5.00
Excellent

Date of publication
18/07/2019
Date of order
11/07/2019
18/07/2019
Product worked perfectly...bit awkward having to sign for it though, I was working and had to redirect which added a day to my wait even though I paid for express delivery
4.67
Excellent

Date of publication
18/07/2019
Date of order
10/07/2019
18/07/2019
Can't comment as yet due to purchase not used .
3.00
Fair

Date of publication
18/07/2019
Date of order
08/07/2019
18/07/2019
Goods delivered within advised timing
4.67
Excellent

Date of publication
18/07/2019
Date of order
05/07/2019
18/07/2019
excellent service arrived as it said
5.00
Excellent

Date of publication
17/07/2019
Date of order
10/07/2019
17/07/2019
Easy to use.
5.00
Excellent

Date of publication
17/07/2019
Date of order
09/07/2019
17/07/2019
fast Efficient Service with Prompt Delivery
5.00
Excellent

Date of publication
16/07/2019
Date of order
09/07/2019
16/07/2019
collected repaired and returned before stated,highly satisfied with the service.
5.00
Excellent

Date of publication
16/07/2019
Date of order
09/07/2019
16/07/2019
Nothing to add.
5.00
Excellent

Date of publication
16/07/2019
Date of order
07/07/2019
16/07/2019
Very quick and easy. No hassle
5.00
Excellent

Date of publication
15/07/2019
Date of order
07/07/2019
15/07/2019
All easily accomplished online and now feel my pc is working correctly and is safe from malware.
5.00
Excellent

Date of publication
14/07/2019
Date of order
20/06/2019
14/07/2019
Was as expected
4.00
Good

Date of publication
12/07/2019
Date of order
05/07/2019
12/07/2019
Seemed straight forward
5.00
Excellent

Date of publication
12/07/2019
Date of order
04/07/2019
12/07/2019
Too many bodies (HP: Best 2 Serve: Trusted Team. I'm now totally confused as to which accounts I have and which of my identification details apply to which. I have received 6 special codes to cover "change of password)all of which ran out of time before I could use them. This may define me as stupid, but I'll be more careful who I buy from next time
3.00
Fair

Date of publication
12/07/2019
Date of order
18/06/2019
12/07/2019
Never received
1.00
Very Poor

Date of publication
12/07/2019
Date of order
04/07/2019
12/07/2019
excellent website, easy to understand and easy to extend the warranty on my laptop.
5.00
Excellent

Date of publication
11/07/2019
Date of order
03/07/2019
11/07/2019
After a tricky start computer has now been returned and I am very pleased with the repair and service. It is now like new in every respect.
4.67
Excellent

Date of publication
11/07/2019
Date of order
03/07/2019
11/07/2019
I Have requested delivery of a software disc for a printer Desk jet 2630 at about 3 weeks ago. This item has not arrived even though It has been paid for.

Thank you
Cara Groves
2.00
Poor

www.best2serve.com replies: 12/07/2019
We would like to inform you that your order was placed on the 3th of July and that it was shipped on the 4th of July. The delivery can take up till 10 business days. Best regards, Judith, Best2serve

Date of publication
10/07/2019
Date of order
02/07/2019
10/07/2019
The online experience was simple and quick, the rating for Customer Service of 4 Stars is based on how good every thing else was as I did not require to contact Customer Service.
4.67
Excellent

Date of publication
10/07/2019
Date of order
03/07/2019
10/07/2019
Never received the digital product nor a reply to several emails. Been robbed of £17.99. A company that, on the basis of my experience, should be avoided
1.00
Very Poor

www.best2serve.com replies: 11/07/2019
We regret to inform you that we didn't receive any email from you. You can reach us on helpdesk@best2serve.com. The digital support you ordered has been sent to you on the 3rd of July. We just have resent it and would like to ask to verify your spam folder. Best regards, Judith, Best2serve

Date of publication
07/07/2019
Date of order
30/06/2019
07/07/2019
best2serve team notice that i had made a double payment and was so quick to return my excess payment,well done.
5.00
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
johan.hereijgers@ingrammicro.com
www.best2serve.com
Owner
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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