Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.34/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 234 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 427 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I was satisfied with this service
5.00
Excellent

Very Satisfied
5.00
Excellent

Yes. Prompt acknowledgement of order; delivery time acceptable; goods as described.
5.00
Excellent

I have not tried them yet
3.67
Good

good
5.00
Excellent

Excellent service.
5.00
Excellent

Delivery and service (to date) has been good.
4.00
Good

Good value for money
5.00
Excellent

yes no problems at all
5.00
Excellent

5 Excellent. Though it came late I have no complaints. Always better late than never.
5.00
Excellent

Yes
4.00
Good

Completely delighted with both product, price and service - can only recommend this company.
5.00
Excellent

Haven't used their services yet, only signed up to the extended warranty.

Thank You,
Ian Clarke
4.00
Good

Very pleased with service
5.00
Excellent

Thank You Very Much.
5.00
Excellent

The help and advice I was offered were largely things I had found out and done for myself. I was encouraged to perform a reset to factory settings, which made my computer even worse. I was then told to find a local repair shop. Overall, a waste of time and money.
2.00
Poor

www.best2serve.com replies: 13/10/2016
We are sorry that you feel this way and apologize for any inconvenience caused. Since the cleaning/ optimization/ tuning of the system didn't help we attempted to solve the problem by reinstalling the system. Since the reset to factory settings did not solve the issue, it is likely that the root of the problem lies in faulty hardware. For any further questions please call: 0800 026 06 35.

Absolutely delighted. Prompt repair and item returned in a week. Bit disconcerted that the password had been changed to my Microsoft account password, but soon worked it out. Kept informed of progress throughout.
5.00
Excellent

Simple and easy
4.33
Good

Brilliant all-round service. I was a bit wary of using this site...as it's a first for me....but I needed a recovery disc for my PC. Anyway...paid for the item, and as promised was delivered in secure packaging next day ( which I paid a bit extra for ). The recovery disc worked a treat. Brilliant service. Thanks
5.00
Excellent

YES
5.00
Excellent

Excellent very straight forward with no problems
5.00
Excellent

GOOD SERVICE
5.00
Excellent

CD INSTALLATION DISK DID NOT WORK. DID NOT REPAIR MY PRINTER NOR INSTALL A NEW ONE. WASTE OF MONEY. I HAVE THROWN THE CD AWAY. HP TECHNICAL SUPPORT ARE NO HELP WHATSOEVER
1.67
Poor

www.best2serve.com replies: 03/10/2016
We’re very sorry to hear that you are not satisfied with the service that you have received. We will inform HP support of your feedback, so that in the future this will not happen again. Sincerely, Judith, Best2Serve

Completely satisfied
5.00
Excellent

Very satisfied
5.00
Excellent

Very satisfied thank you
5.00
Excellent

Goods are a warranty extension so can't rate this yet
5.00
Excellent

The item itself is fine, if a little costly. My own fault for deleting my recovery drive.
However I found that postage was extremely slow, taking around 10 days to arrive.
Other than that, this is my second transaction with this company and I am more than happy with both the Customer Service and the products.
I would recommend this company.
4.33
Good

Excellent customer service and delivery. Very quick on replying to email. Thanks
5.00
Excellent

I was very satisfied with the customer service as I had ordered HP warranty but I had stated wrong serial number and product number. After contacting them to cancel they responded within a few hours and cancelled it.
5.00
Excellent

very satisfied as they also registered the guarantee wit HP
4.67
Excellent

I just followed the instruction and my computer became new. very happy
5.00
Excellent

very poor experience. non responsive, unengaging, couldn't care less , that's why I cancelled with them
1.00
Very Poor

www.best2serve.com replies: 08/09/2016
We’re very sorry to hear that you are not satisfied with the service that you have received. We will inform HP support of your feedback, so that in the future this will not happen again. Sincerely, Judith, Best2Serve

I was not happy with customer services. The discs arrived on time and in good condition. However, the instructions are extremely limited, and in very small print. I just wanted to know if I should insert the discs now to create a backup, or only use if my computer had a problem. They told me to refer to HP as no technical advice could be given.
4.00
Good

As described
5.00
Excellent

All went to plan
5.00
Excellent

excellent service. thank you

would highly recommend them
5.00
Excellent

Asking for a review 2 weeks after buying a warranty and not using it seems a bit daft as I have no experience to reflect upon
3.33
Fair

Everything went as it should and order arrived within expected time limit. Goods were what I wanted and fixed the problem I had.
5.00
Excellent

Would be 4.5 for delivery. Packaged as per instructions. No need. Guy unpacked it, and put it into his packaging. Common occurrence. Collected Tues 16th 17.27. Was returned, repaired, whole phone independently checked, Fri 19th 17.30. Also no timeslot info available, so someone in the whole day. But excellent repair. New update applied.Smart switch backup useless, only partially restored. A+++
5.00
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
Tel: 0969320439
roel.van.den.brand@docdata.com
www.best2serve.com

Owner
Best2Serve B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.