Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.17/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 218 Trusted Shops reviews collected in the last 12 months.
In total, www.best2serve.com has already collected 712 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
Excellent
5.00
Excellent

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Can't say how good the product is, until I have to use it.
5.00
Excellent

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
I was told by HP support that I did not need to pay for the service after paying £18.00. I have submitted a refund request and have not received any response from Best2serve at all. I feel I am being ignored.
1.67
Poor

www.best2serve.com replies: 12/04/2018
We would like to inform you that we confirmed by email the refund of your order. The amount will be credited to your account within 2-3 weeks to your Visa card. Best regards, Judith, Best2serve

Date of publication
06/04/2018
Date of order
06/04/2018
06/04/2018
A good repair with super fast turnaround time
5.00
Excellent

Date of publication
06/04/2018
Date of order
06/04/2018
06/04/2018
Brilliant with the addition to that great peace of mind
5.00
Excellent

Date of publication
05/04/2018
Date of order
28/03/2018
05/04/2018
Will use again
5.00
Excellent

Date of publication
05/04/2018
Date of order
27/03/2018
05/04/2018
Great service many thanks
5.00
Excellent

Date of publication
01/04/2018
Date of order
24/03/2018
01/04/2018
Quick, easy transaction from a trusted partner of HP. No complaints thus far.
5.00
Excellent

Date of publication
30/03/2018
Date of order
23/03/2018
30/03/2018
Good service but wrong disks sent
3.67
Good

Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Delivered in a few days.
4.00
Good

Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Arrived very quickly and was as expected.
5.00
Excellent

Date of publication
25/03/2018
Date of order
18/03/2018
25/03/2018
Very good
5.00
Excellent

Date of publication
23/03/2018
Date of order
15/03/2018
23/03/2018
great service A++
5.00
Excellent

Date of publication
22/03/2018
Date of order
14/03/2018
22/03/2018
Great stuff
5.00
Excellent

Date of publication
19/03/2018
Date of order
12/03/2018
19/03/2018
entire process was without a problem
5.00
Excellent

Date of publication
17/03/2018
Date of order
02/03/2018
17/03/2018
Arrived on time and was in correct format, not tried install as yet as decided to install fresh version of Windows 10, which is running fine at the moment and I do not want to tempt fate by installing this backup.
5.00
Excellent

Date of publication
16/03/2018
Date of order
03/03/2018
16/03/2018
I did not really get a solution to my problem with ink cartridges apart from being told that I could be sold a new printer. A waste of £18.00
2.00
Poor

www.best2serve.com replies: 19/03/2018
We regret that our colleague's couldn't give you a solution.We have refunded your order accordingly. The funds will be credited to your PayPal account in about 7- 10 business days. Thank you for your understanding.Best regards, Judith, Best2Serve

Date of publication
15/03/2018
Date of order
07/03/2018
15/03/2018
Excellent
5.00
Excellent

Date of publication
15/03/2018
Date of order
05/03/2018
15/03/2018
Delivery to uk -slow
3.67
Good

Date of publication
14/03/2018
Date of order
07/03/2018
14/03/2018
good
4.00
Good

Date of publication
13/03/2018
Date of order
05/03/2018
13/03/2018
Simply outstanding in all aspects
5.00
Excellent

Date of publication
12/03/2018
Date of order
22/02/2018
12/03/2018
It was very good service and delivery many thanks,
5.00
Excellent

Date of publication
09/03/2018
Date of order
02/03/2018
09/03/2018
brilliant service top class
5.00
Excellent

Date of publication
08/03/2018
Date of order
01/03/2018
08/03/2018
Having booked a session with the technical expert I found that they could not assist me any further although they did agree with my solution eg perform a full recovery on the PC. The interaction was very good.
4.00
Good

Date of publication
08/03/2018
Date of order
27/02/2018
08/03/2018
Excellent assistance with regard to HP Deskjet printer. Problem solved.
5.00
Excellent

Date of publication
07/03/2018
Date of order
26/02/2018
07/03/2018
Dreadful service from Hewlett Packard. £18 charge to access help desk, two attempts to call them resulted in nearly an hour on the phone. Problem unresolved because my 5 year old printer is, apparently, incompatible with the latest version of Windows. I have to buy a new printer - not an HP, of course
1.00
Very Poor

www.best2serve.com replies: 08/03/2018
Thank you for your feedback. We regret that the problem could no be resolved. With your feedback we can improve our service. Best regards, Customer support Best2Serve

Date of publication
04/03/2018
Date of order
25/02/2018
04/03/2018
The delivery in the first attempt didn't knock the door and because of that the delivery got delayed for more 3/4 days apart from that the contents were in perfect condition.
4.33
Good

Date of publication
04/03/2018
Date of order
06/02/2018
04/03/2018
przydatne
5.00
Excellent

Date of publication
01/03/2018
Date of order
22/02/2018
01/03/2018
The whole thing is a con, they did nothing apart from taking my fee
1.00
Very Poor

www.best2serve.com replies: 02/03/2018
We have cancelled and refunded your order accordingly. The funds will be credited to your PayPal account in about 7- 10 business days. Thank you for your understanding. Best regards, Saskia, Best2Serve

Date of publication
01/03/2018
Date of order
15/02/2018
01/03/2018
Not happy at all. Spent 34£ for something that did not help at all even if HP technical support said that definitely will help to sort my problem with wifi
2.33
Poor

www.best2serve.com replies: 02/03/2018
We would like to inform you that we will contact you by email to assist you in this matter. Best regards, Saskia, Best2Serve

Date of publication
27/02/2018
Date of order
20/02/2018
27/02/2018
Good service well done.
4.00
Good

Date of publication
26/02/2018
Date of order
15/02/2018
26/02/2018
Not a lot to add ........ the entire process was excellent from placing the order to receiving the goods.
5.00
Excellent

Date of publication
21/02/2018
Date of order
14/02/2018
21/02/2018
Very happy with the way I was treated.
5.00
Excellent

Date of publication
19/02/2018
Date of order
19/02/2018
19/02/2018
I received good service. Took a fair amount of time for the insurance policy to come through, but it fulfilled the needs of myself and the product I was covering and I appreciated the reduced price they were offering. Hope never have to use their service, but I feel confident with what I would get if I ever did need to use their service.
4.33
Good

Date of publication
18/02/2018
Date of order
03/02/2018
18/02/2018
Fast response, excellent trouble free fix for my computer, many thanks
5.00
Excellent

Date of publication
18/02/2018
Date of order
31/01/2018
18/02/2018
Very helpful. USB did the kon
5.00
Excellent

Date of publication
17/02/2018
Date of order
24/01/2018
17/02/2018
5 CD's arrived quite quickly. Instructions could have been a bit clearer for my particular product
4.67
Excellent

Date of publication
13/02/2018
Date of order
05/02/2018
13/02/2018
Superb service thank you.....much patience shown which is exactly what I needed.
4.67
Excellent

Date of publication
08/02/2018
Date of order
16/01/2018
08/02/2018
an impressive performance
5.00
Excellent

Date of publication
08/02/2018
Date of order
15/01/2018
08/02/2018
Bit slow on delivery
4.67
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
michael.janssens@ingrammicro.com
www.best2serve.com
Owner
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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