Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.36/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 202 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 448 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Great service, easy and quick to set up
5.00
Excellent

Yes
5.00
Excellent

Total satisfaction, no negatives.
5.00
Excellent

I'm not really sure what I am suppose to be rating?
1.00
Very Poor

www.best2serve.com replies: 19/12/2016
We would like to inform you that you can indicate whether you are satisfied with the ordering process and how you have experienced the service. You are not required to give a review. Best regards, Saskia, Customer support Best2Serve

The delivery was very fast easy to order a very nice smooth transaction.
5.00
Excellent

great service all round.
5.00
Excellent

The only reason I have given three stars is because I am new to this website and haven't used the service as yet , so don't really know how well it performs. Hope it will serve well if needed
3.00
Fair

Not App
3.00
Fair

My purchase was for a one off computer check up and it went very well. My problems were resolved to my satisfaction. Many thanks.
5.00
Excellent

A bit disapointed as I have paid for 3 years extended warranty but in my contract is saying 3 years from date of purchase so will be only 2 years, I have used ,,contact us" option but nobody answer to my emails
Overall a bit disapointed, hope someone will clarify that ASAP
Thanks
5.00
Excellent

www.best2serve.com replies: 13/12/2016
Unfortunately we haven't received your previous message. We are sorry to hear that there is a misunderstanding about the length of time of your HP warranty extension. In the terms and conditions on our website there is an explanation of how the warranty extension works. Sincerely, Judith, Best2Serve

Am satisfied with the process
5.00
Excellent

Yes i was satisfied with this extra cove, especially as i was unsure if my order was ever going to turn up from the supplier - it too far longer that i was initially told - but did eventually show up about ten days later
5.00
Excellent

Don't understand the service you provide
4.00
Good

Delivered within time.
4.67
Excellent

yes
3.00
Fair

Took longer to arrive than quoted but not a problem
4.33
Good

BEST2SERVE SENT ME ALL THE INFORMATION THAT I NEED CONCERNING HP EXTENDED WARRANTY ONLINE. THEY EVEN REGISTERED THE PRODUCT FOR ME WITHOUT ME ASKING THEM TO DO SO.
5.00
Excellent

Very satisfied
5.00
Excellent

Excellent delivery, had to exchange due to size and it was done efficiently.
5.00
Excellent

Use the free delivery option only if you're not in a hurry. Padded package delivered intact and within the 6-10 business days quoted.
I had no cause to contact customer service so giving a 'Good' rating seems appropriate.
4.33
Good

The service was excellent and I received the extended warranty quickly.
5.00
Excellent

I was satisfied with this service
5.00
Excellent

Very Satisfied
5.00
Excellent

Yes. Prompt acknowledgement of order; delivery time acceptable; goods as described.
5.00
Excellent

I have not tried them yet
3.67
Good

good
5.00
Excellent

Excellent service.
5.00
Excellent

Delivery and service (to date) has been good.
4.00
Good

Good value for money
5.00
Excellent

yes no problems at all
5.00
Excellent

5 Excellent. Though it came late I have no complaints. Always better late than never.
5.00
Excellent

Yes
4.00
Good

Completely delighted with both product, price and service - can only recommend this company.
5.00
Excellent

Haven't used their services yet, only signed up to the extended warranty.

Thank You,
Ian Clarke
4.00
Good

Very pleased with service
5.00
Excellent

Thank You Very Much.
5.00
Excellent

The help and advice I was offered were largely things I had found out and done for myself. I was encouraged to perform a reset to factory settings, which made my computer even worse. I was then told to find a local repair shop. Overall, a waste of time and money.
2.00
Poor

www.best2serve.com replies: 13/10/2016
We are sorry that you feel this way and apologize for any inconvenience caused. Since the cleaning/ optimization/ tuning of the system didn't help we attempted to solve the problem by reinstalling the system. Since the reset to factory settings did not solve the issue, it is likely that the root of the problem lies in faulty hardware. For any further questions please call: 0800 026 06 35.

Absolutely delighted. Prompt repair and item returned in a week. Bit disconcerted that the password had been changed to my Microsoft account password, but soon worked it out. Kept informed of progress throughout.
5.00
Excellent

Simple and easy
4.33
Good

Brilliant all-round service. I was a bit wary of using this site...as it's a first for me....but I needed a recovery disc for my PC. Anyway...paid for the item, and as promised was delivered in secure packaging next day ( which I paid a bit extra for ). The recovery disc worked a treat. Brilliant service. Thanks
5.00
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
michael.janssens@ingrammicro.com
www.best2serve.com

Owner
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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